Intuit

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Intuit Reviews

Updated August 17, 2014
Updated August 17, 2014
1,603 Reviews

3.9
1,603 Reviews
Rating Trends

Recommend to a friend
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Intuit President & CEO Brad Smith
Brad Smith
683 Ratings

Review Highlights

Pros
  • Work life balance is excellent and there are a lot of opportunities to move within the company (in 303 reviews)

  • Great benefits and opportunities for lateral moves within the company (in 131 reviews)


Cons
  • Work life balance is a strain but not too bad relative to compensation (in 41 reviews)

  • Senior management rarely in tune with the feet on the street (in 42 reviews)

More Highlights

103 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Corporate Layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service & Support Specialist  in  Woodland Hills, CA
    Current Employee - Service & Support Specialist in Woodland Hills, CA

    Pros

    The people are amazing that I had the privilege to work with. The corporate downsizing & massive layoffs so the company can use a call center is very disheartening. Especially when the people they are outsourcing us have no clue how to do our job.

    Cons

    Intuit is always trying to be ahead of the curve but unfortunately has some issues with the current software and servers keep crashing and making it extremely difficult to do your job. Numerous programs and you have to sign into each one separately rather than having 1 sign-in for all.

    Advice to ManagementAdvice

    Intuit says at every meeting your are transparent but obviously only the upper management because we were flat out lied to last year when we were told our positions were safe from elimination.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Mountain View, CA
    Current Employee - Product Manager in Mountain View, CA

    Pros

    Location and culture. Its still a very employee oriented company and there are lots of opportunities to learn and innovate. Unstructured time is a great benefit. Access to customers and flexibility in work hours is also a great perk.

    Cons

    Only a few good leaders left. Product Managers are powerpoint pushers and not visionaries.

    Advice to ManagementAdvice

    Pay attention to the middle managers. They are ruining the company!

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 5 people found this helpful  

    Takes advantage of employees, only "values" them when its convenient.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Intuit does give you knowledge and training that can prove helpful throughout your career, Pays good as well

    Cons

    Opportunity for advancement is based on how good you are at butt-kissing not at your actual job. The company has said their first priority has been the people meaning their employees however this is only true when its convenient. I currently work for this company and have put in many years of hard work for this company, have been supporting many departments basically doing the work of 5 people but only compensated for the work of one. Have been promised that this would change soon just give it time, then yesterday Intuit announced they would be eliminating 785 positions, mine being one of them. They work you to the bone and promise it will all payoff and then they lay you off. i feel taken advantage off and i feel as though Intuit saying their employees comes first is just a front when really no matter how hard you work you are just another number not a actual valued employee. I used to be proud of this company and to say I worked for Intuit, but they are just becoming another call center environment like Afni, Apac etc that makes poor management decisions and lets the employees pay for it rather than the management.

    Advice to ManagementAdvice

    Go bac to the intuit you were 10 years ago, The intuit people were proud to work for and felt like the "valued shareholders" you so commonly like to refer to your employees as. Stop making rash decisions hoping for better outcomes and not thinking them through because eventually all these people you are continuously laying off will be your potential customers and you will be the last company they recommend for accounting software and business needs.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 4 people found this helpful  

    Elimination of 785 positions announced on July 15, 2014 by Brad Smith

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  San Diego, CA
    Current Employee - Software Engineer in San Diego, CA

    Pros

    Love the gym, sand volleyball court and basketball court. Cafe food has a large variety and very good. Health benefits are good. San Diego campus is nice.

    Cons

    Reorganizations every summer after tax season. This time with the Small Business Group. Strategic priorities change every summer. Hope that your group remains as a priority. Intuit is not a place to call home for years. Strategies change, alignments change, the "ecosystem" changes. Intuit is a good place to earn money during the tax season. But prepared to be laid off the following summer. Be prepared to feel the stress from long hours and unreasonable deadlines!

    Advice to ManagementAdvice

    Maybe you could find a place for your laid off employees in other parts of the company. Keep your talent and pay closer attention to middle managers who are not keeping employees inspired.

    Doesn't Recommend
    Neutral Outlook
  6. 1 person found this helpful  

    Great place to visit, but you don't want to stay there...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager  in  San Diego, CA
    Former Employee - Product Manager in San Diego, CA

    Pros

    - Great as your first job out of university - everything there is taught (how to lead, how to innovate, etc.)
    - Great set of company values
    - Founder still there, he has a huge influence on the company and he's fantastic, if you can work with him - great
    - Good pay
    - Great for work life balance , since it's mostly in the US, the hours are humane (rarely does a meeting start before 8AM or end after 5PM)
    - Gym onsite
    - free fruit, lattes, and other amenities

    Cons

    - Not so great if :
       - You have experience from elsewhere - it's not valued at all, so keep yourself quiet about where you worked before
       - You are technical and value technical leadership, these are few and far between at Intuit. Most Sr. leadership is from marketing, not that there is anything wrong with that, but it's a SaaS company now that doesn't think knowing about technology is important.
        - You have your own thoughts and ideas -- they are NOT welcome here. Everything has been codified already before you get there. So if you read about some interesting model from somewhere outside the company - keep it to yourself. Everything you need to succeed, down to the words that you are expected to use, has already been defined and you MUST stick to the script (BTW the script changes frequently, so keep a list of words that are 'IN' and words that are 'OUT')
    - There are layoffs every year. Not sure if all companies do that, but in July-ish of every year, there are big layoffs. It's been said if you aren't sure who will be laid off this year, it's probably you
    - Constant re-organizations, usually every July-ish. Things like putting all of small business (payments, payroll, demand force, Quickbooks,etc) together, then taking them apart again; centralizing customer care, then putting it back in the business units
    - not so great if you can't conform all the time - as I mentioned, every slide format, every word you use is scripted from the myriad of models that already exist in the company - to survive you have to 'Be Yourself - The Intuit Way' (yep, it's an oxymoron, but that is the best way I've come to describe it)

    Advice to ManagementAdvice

    Get real technical leadership in all areas, allow employees to speak in a manner they are accustomed to, which may not be the 'Intuit Jargon-of-the-Day'. Actually be innovative don't just talk about it everywhere.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Full of incompetent VPs and above. DON'T WORK HERE IF YOU VALUE YOUR CAREER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Channel Marketing Manager  in  Menlo Park, CA
    Former Employee - Channel Marketing Manager in Menlo Park, CA

    Pros

    On best companies to work for list. It's a sham as the numbers are doctored and only include employee responses for those that still work for the company. If all the numbers were included, the company's ranking would drop tremendously. Would love to see the ranking for in just the SF Bay Area.

    Cons

    Most people in management (Menlo Park & Mountain View) at Director level and above are incompetent. If you are applying for a job in Analytics or Marketing, think twice. No one that leads those organizations know what they are doing and have very little experience in those areas.

    Advice to ManagementAdvice

    Instead of getting rid of the people that do the work, get rid of the incompetent Directors and VPs in Channel Marketing, Analytics and Marketing as a whole.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Horrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telesales Manager I  in  Tucson, AZ
    Current Employee - Telesales Manager I in Tucson, AZ

    Pros

    Benefits; it does not matter how hard you work all decisions in terms of employees are based on favoritism.

    Cons

    Layers of Middle management that has no clue what they are doing. Managers in telesales have never sold anything in their lives. They are bold face liars.

    Advice to ManagementAdvice

    Norm Happ destroyed Telesales. Stop trying to replace your long term employees to save a couple bucks. Their knowledge and integrity are invaluable.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 6 people found this helpful  

    Not as good as it seems.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Network Engineer  in  San Diego, CA
    Former Employee - Senior Network Engineer in San Diego, CA

    Pros

    Great benefits, nice campus, good location.

    Cons

    False sense of corporate. Core company values aren't actually followed. Too many people working there to simply CYA.

    Advice to ManagementAdvice

    Overhaul and get rid of 70% of the middle managers who are there just getting in the way of getting things done.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Sr Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional  in  Tucson, AZ
    Former Employee - Professional in Tucson, AZ

    Pros

    Challenging environment because of poor system architecture

    Cons

    Management scrambles a lot and is not current or up to speed with the times. Talks a good game but when it is time to deliver they fall short.

    Advice to ManagementAdvice

    Get rid of middle management both figuratively and in name. Try hiring leaders instead.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Surprisingly painful company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Mountain View, CA
    Current Employee - Anonymous Employee in Mountain View, CA

    Pros

    Pays well, good benefits. Good facilities

    Cons

    Company going through transition with marketing personal who hasn't done it before.

    Advice to ManagementAdvice

    Might want to get rid of folks who have been in the same BU or in the same job for more than 5-10 years. How smart is it to have folks in marketing leadership roles who are good at messaging but have little experience with technology business models

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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