Intuit

  www.intuit.com
  www.intuit.com

Intuit Reviews

Updated December 13, 2014
Updated December 13, 2014
1,649 Reviews
3.8
1,649 Reviews
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Intuit President & CEO Brad Smith
Brad Smith
779 Ratings

Review Highlights

Pros
  • Work life balance is excellent and there are a lot of opportunities to move within the company (in 327 reviews)

  • Great benefits and opportunities for lateral moves within the company (in 154 reviews)


Cons
  • Steep learning curve makes work-life balance hard to find when you're new (in 51 reviews)

  • Middle management does not have a clue on overall long-term direction of support departments (in 45 reviews)

More Highlights

80 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Sr. Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Diego, CA
    Current Employee - Senior Software Engineer in San Diego, CA

    I have been working at Intuit full-time (more than 3 years)

    Pros

    Nice convenient facility in San Diego north county. I like the gym. The cafeteria food is pretty good. Mac or PC laptops given for use making it easy to take to meetings.

    Cons

    I'd have to agree with another poster -- a lot of obvious favoritism and politics! Don't complain to your manager though or you will be looked down upon. Just smile...act happy even if you are not! If you get on the wrong side of management there is no turning back.

    I too have heard engineers 'bragging' about working nights and weekends. I don't really see that as a completely dedicated worker -- often times that engineer is not organized and can't get work done in a 40 hour work week. Often an engineer who works this much has no family, no spouse, no interests and thus works the nights and weekends just to stay busy.

    Intuit wants you to be innovative with Innovation Days but the guidelines can be strict and narrow- not exactly what one hopes for when you hear "innovation".

    Intuit's number of product offerings hasn't changed much in years.

    The company is not as great as people think it is. There are many other great companies in San Diego to work for.

    Advice to ManagementAdvice

    Listen to the engineers and what they have to say. You will learn a lot! The managers only give you the answers that you want.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuit

    Pros

    Good Benefits, you can enjoy the "fancy" yearly company party (cost $$$).

    Cons

    Too much changes and politics. There were three big changes with one year, then a layoff. A team was working on a big production release on site until midnight, then 40% engineers were got the layoff notice before the lunch time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Intuit Payroll Sales, Reno, NV

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Payroll Specialist in Reno, NV
    Current Employee - Payroll Specialist in Reno, NV

    I have been working at Intuit full-time (more than 10 years)

    Pros

    Decent benefits for this region.

    Cons

    Middle management is the biggest weakness. A majority of the Sales Managers have no real world sales experience. The 'ol' boy' network is big time at play at the Reno. NV site. Sales Management acts high school at best when it comes to evaluations and promotions.

    Advice to ManagementAdvice

    Recently Intuit released a portion of the staff and had them rebid for their jobs. Great concept, however you brought the wrong leaders back! The very same sales manager that are in the network and are only looking to self promote. Clean house one more time and weed out the self promoting dead weight that has been in place for the past 10 years.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Bad Expensive Cafeteria Foods

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuit

    Pros

    There is a cafeteria on campus.

    Cons

    - Bad food quality
    - Low quantity
    - Expensive even after subsidy
    - No company's survey on cafeteria/foods

    Advice to ManagementAdvice

    Want to be a 30-year old startup? Provide decent free lunch to employees like Google, Linkedin, Facebook, or any low profile startups like Tango. Your employees work hard and we don't have time to buy foods else where.

  6. 1 person found this helpful  

    Not a great company for product managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuit full-time (more than 3 years)

    Pros

    Great location, benefits and employee focused programs (Diversity, White space time etc).

    A few good leaders (mostly the senior execs) are keeping the culture alive but doubt it will continue once they move on.

    Cons

    - Too many disrupting re-orgs
    - Too much focus on evangelizing vs actually doing the work
    - if you are over 30, you are out of luck. Focus is on hiring 20 something product managers who are great at churning out pretty powerpoints
    - Most product leaders dont know the product well and have little to no experience shipping successful products
    - Engineering has no respect for product managers and for good reason (product owners are clueless and spend most of their time pleasing their product management leaders
    - High turnover of PMs. If you like doing real product work, this is not the place for you.
    - Product managers are eager to show up to exec reviews, do presentations at conferences and demo the product but when it comes down to execution there is absolutely no follow through or deep knowledge of the product
    - Little to no focus on understanding customer pain. Lot of talk about it but day to day is a different story.
    - To succeed, you have to be well liked and by the right people. Definitely need to be in the "inner circle" to get promoted or make more money.
    - Lot of time wasted on 'self promotion' vs solving real problems
    - Hardly any role models

    Advice to ManagementAdvice

    Pay attention to what's happening in the ranks.

    The great company culture that Intuit is known for in the valley is at risk.

    Approves of CEO
  7. 1 person found this helpful  

    Pretty to look at, but painful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Intuit full-time (more than 3 years)

    Pros

    -Probably the best campus in San Diego
    -great benefits: stock purchase plan, 401K match, healthcare
    -wonderful gym: reimbursement for fitness activities
    -cafeteria with subsidized healthy menu selection "eat right for life"

    Cons

    Layoffs and reorganizations every year. Reorganizing the teams is done under the guise of 'career development'. It seems to be a ploy to keep everyone off balance and disconnected: there is no transition and knowledge is lost, it's a constant scramble.

    Keep your mouth shut if you're not part of the "A" team, total disrespect for employee and co-workers. Daily standups (Scrum, Agile process) are opportunities to get thrown under the bus by the A team. If you are not on the A team and try to mimic what's been done to you, you are pegged as 'negative'. A no win situation.

    Every year another aspect of the TurboTax functionality is transitioned to India, not a lot will be left in U.S.A. New hires are mostly from India and interns, co-ops and rotating engineers are numerous. Co-workers change weekly due to people coming and going all the time, no communication of such: new people just appear, and others just disappear.

    Many clicks - just like high school. The new person doesn't have a chance to be part of the 'in' crowd unless they are a suck-up (sorry about that terminology). They have their own language and won't share or decode it for the new person.

    Beware all ye who enter here.

    Advice to ManagementAdvice

    Stop worrying about what your hair looks like, the type of hair products you use, etc. Stand back and look at the people as they move around the campus - dull, drone like behaviours. Not a lot of fun going on except for the 'clicks'. "Integrity without compromise" is a value - try putting it in practice.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    RUN FAR FAR AWAY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service & Support Specialist in Woodland Hills, CA
    Current Employee - Service & Support Specialist in Woodland Hills, CA

    I have been working at Intuit full-time (more than 3 years)

    Pros

    Decent benefits too cheap to cover a working spouse

    Cons

    Yearly layoffs, bad management. micro managers, no steady leadership. After 4 years I have not grown and it's not for the lack of trying, learning and going above and beyond. It's a not what you know but who know division. A college graduate reporting to a high school drop out with NO previous management experience.

    Advice to ManagementAdvice

    Get out of the payment industry. We all know you are shuttering the LA office speed up the process.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 6 people found this helpful  

    Don't judge a book by it's cover

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Senior Software Enginees in San Diego, CA
    Current Employee - Senior Software Enginees in San Diego, CA

    I have been working at Intuit full-time (more than 3 years)

    Pros

    Nice gym, offices, pay is good, engineers are friendly, cafeteria with many choices

    Cons

    Where do I begin. First, before you accept an offer at Intuit you should read many of the posts on Glassdoor that express Cons. Here are some of the posts that I absolutely agree with:

    "You are evaluated based on your level of obedience."
    "The basic culture of the team in San Diego is to find someone to blame for a mistake and then fire that person."
    "A manager has free will, HR is for namesake."
    "poor middle-management"
    "RIF every year after tax season and re-organization"
    "You have your own thoughts and ideas -- they are NOT welcome here. "
    "To survive you have to 'Be Yourself - The Intuit Way' (yep, it's an oxymoron, but that is the best way I've come to describe it)"

    Don't judge a book by its cover means don't let the nice external grounds and office environment that you see during an interview make your decision on accepting a position. Consider what others have said who have actually worked at Intuit San Diego.

    First and foremost you will find that your pay is not commensurate for the amount of time required to fulfill your job. That is, take your annually salary and divide by 60 hours per week which is what many work to keep up with deadlines. Your hourly wage has just been lowered.

    Second, the San Diego CTO dev part of the company and specifically the "Services Fabric Team" has a host of managers whose agenda is to please their upper managers rather than to lead and inspire a team of intelligent engineers. You'll find it stressful and NOT rewarding work. You'll find that many have quit the company for better opportunities or have been quietly fired.

    Third, if you have a problem with a manager you'll have to keep it to yourself. Do NOT turn to human resources! The bottom line is that HR will ALWAYS side with a manager. Sorry, but that's how it is at Intuit.

    Fourth, I agree with what others have said -- to work at Intuit in San Diego you can only succeed if you allow Intuit to mold you. Do not express your own opinions and follow the Intuit culture even if you don't agree. Otherwise, you will be that person to blame. Intuit is a good place for the college hires who don't have experience working for other corporations. Intuit likes the fact that college hires are easily moldable!

    Advice to ManagementAdvice

    I'll say what many others have said. Replace your middle managers with new ones. It's that simple!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 6 people found this helpful  

    To work at Intuit you must act accordingly and be ready to be micromanaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Diego, CA
    Current Employee - Senior Software Engineer in San Diego, CA

    I have been working at Intuit full-time (more than 3 years)

    Pros

    Facility, offices, food, discounted Starbucks,gym

    Cons

    I was surprised to read many of the same opinions on Glassdoor as what I see at Intuit. That is, if you want to work at Intuit, San Diego, you should be ready to do as you are told and never voice your opinion. Managers like to micromanage down to the hourly details. Many very intelligent people have been laid off for being too outspoken. It's a shame that great talent has left the company.

    Turnover at Intuit is high. It's common for people to work at Intuit for a year or two and move on to other companies. Middle managers take the enjoyment out of working for Intuit. They can throw you under the bus when you least expect it. Co-workers are great though.

    Innovation is encouraged but the only time to do it is after hours. Those who work extensive hours (such as 60 yours per week) will be promoted. Otherwise, if you do your work and do it well in a 40 hour work week it will take years to get a promotion.

    There are not many women engineers that work at Intuit and the majority of those employed are from India. There is a definite disproportion of male to female engineers. You will notice it once you start going to meetings. Most people at Intuit are very young so if you fit that mold then you will like it.

    I can't speak highly of Intuit as a whole so I don't refer my friends for jobs. There are many opportunities in San Diego of which I will be pursuing.

    Lastly don't ask Human Resources for any help if you have a problem with a manager. HR is employed to side with the manager no matter what. I've never witnessed an HR department like this.

    Advice to ManagementAdvice

    Do what so many Intuit employees on Glassdoor have stated and change up your middle managers. Life would be better with more positive, inspiring managers who don't take the enjoyment out of coming to work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Corporate Layoffs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service & Support Specialist in Woodland Hills, CA
    Current Employee - Service & Support Specialist in Woodland Hills, CA

    I have been working at Intuit full-time (more than 3 years)

    Pros

    The people are amazing that I had the privilege to work with. The corporate downsizing & massive layoffs so the company can use a call center is very disheartening. Especially when the people they are outsourcing us have no clue how to do our job.

    Cons

    Intuit is always trying to be ahead of the curve but unfortunately has some issues with the current software and servers keep crashing and making it extremely difficult to do your job. Numerous programs and you have to sign into each one separately rather than having 1 sign-in for all.

    Advice to ManagementAdvice

    Intuit says at every meeting your are transparent but obviously only the upper management because we were flat out lied to last year when we were told our positions were safe from elimination.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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