Intuit Reviews

Current Employee – been working at Intuit as a contractor for less than a year

Pros – nice environment, nice equipment, nice office

Cons – finish all the tasks very nicely and then let go

Advice to Senior Management – please care your worker more

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Intuit full-time

Pros – Good pay, good choice of hours when you first apply...

Cons – All minutes are accounted for (even bathroom breaks) and it's frowned upon to do anything but be glued to your phone for the entire 8+ hours including necessary breaks. Management is way over their heads and only there for themselves. No training for the true job you'll be performing.

Advice to Senior Management – Get a clue!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Intuit full-time for more than 3 years

Pros – nice coworkers. pays well if you only care about salary not stock.

Cons – Managers come from the Proctor and Gamble/General Electric mold and are allergic to an innovative software culture. They brand themselves as innovative and agile but its totally a "yes man" shop with endless meetings. They even scold engineers about their "personal brand" should they be bold enough to express an opinion. Ever been to a 40 person hour long "scrum"? Enough said.

Advice to Senior Management – get more technical. selling dated software isn't going to work as well as selling dated laundry detergent brands.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Intuit full-time for more than a year

Pros – Casual dress code
Decent insurance coverage for singles

Cons – Company is all yak, no act
Lack of work life balance
Lack of management support
Too much politics
Pay
Work Schedules
Unkept promises
Lack of appropriate training after hiring
Abuse of temporary employees
Very little opportunity for advancement or growth/lateral movement
No clear paths for movement
Insurance rates for married/domestic partners

Advice to Senior Management – This could be a nice place to work with a few changes, most of which wouldn't cost anything (and some of which would probably save money while improving service). Listen to the people on the front lines, we have direct contact with the customers. Don't ask me to do something you aren't willing to do yourself. Live up to the values you proclaim. Quit sending jobs overseas, the customers don't like it, they find ways around it, and you aren't saving as much as you think.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Intuit full-time for less than a year

Pros – A paycheck... that's honestly all I can think of. Everyone tries to put on a happy face but several people are searching for new jobs and are very unhappy.

Cons – Intuit abuses temporary employees and tries to entice them with full-time employment which they only intend to give to a few people. They are shipping support jobs overseas and do not value employees regardless of how much time and effort they put into the job. They foster a culture of gossip and a borderline hostile working environment. As stated above, the only positive aspect at this job is the paycheck.

Advice to Senior Management – Watch who you are putting in charge and letting go. I saw some very hardworking co-workers and managers get let go. Also, stop shipping support jobs to countries where English is not the native language, your customers can tell and will only put up with it so long.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Intuit full-time for more than 7 years

Pros – Package is good overall
Great CEO and founder

Cons – They preach about taking care of employees and living by core values. But do the opposite. They compromise on integrity when it is not convenient for them. They completely screwed the team in one of the recent spin offs. The upper management cut a deal in which they took care of themselves and left the lower rung with zero options. Very disappointing experience.
Group management is extremely incompetent. Lot of politics.

Advice to Senior Management – Identify key talent and make sure you nurture it and don't hire incompetent leaders in the upper management.

No, I would not recommend this company to a friend

Current Employee – been working at Intuit full-time for more than 3 years

Pros – * Compensation was decent
* Flex-time (though you'll pay for it nights & weekends)

Cons – Where do I start? To begin with, management is not what you would consider "top calibre" -- I wonder if some of them even have degrees. Regardless, the company makes most of its money from 2 or 3 cash-cow products and they jealously guard these sacred cows. Understandable. The problem is that the company really falls on its face encouraging and stimulating innovation. In fact, the company secretly sabotages efforts at innovation from within.

Furthermore, all that stifled creative energy gets turned inward into a really nasty political environment. It's one of those companies where every year 5 or 10% of its staff have to be jettisoned. And if you don't know who this year's sacrificial lamb is -- then its YOU.

Advice to Senior Management – Hire better managers. In fact, every manager should be required to re-interview for their job and should be screened by a panel of outside advisors b/c the bar is way too low and its a little too "incestuous" around here.

No, I would not recommend this company to a friend

Former Employee – worked at Intuit

Pros – 1) Good compensation compared to other companies of its size
2) Nice facilities, decent cafeteria
3) Nice location
4) Relatively quick setup of laptop and network access
5) Can retreat into "touchdown" offices to focus on work and get away from the never-ending office politics there
6) Company occupies market niches that few other companies want to deal with, so it has little in the way of competition.

Cons – 1) Middle management hopelessly inept and feckless - there is no adult supervision there.
2) Obsession with consensus-driven decision-making means that decisions are either never made, or they are made by the pushiest, most obnoxious people on your team. For some reason, this is generally thought of there as "collaboration."
3) If the decisions don't work out, the wrong people are usually blamed for it.
4) If the decisions don't work out, you are expected to be a "hero," and work day and night to make up for the bad decisions. Here's a hint: most of their decisions don't work out.
5) Company politics is hopelessly byzantine; it will take you months to figure it all out, especially with all of the warring cliques there.
6) Company flits from technological fad to technological fad, without any real innovation or technical vision.
7) If you are in the least bit nice as a person, you will be viewed as weak and eaten alive (figuratively speaking, of course).

Advice to Senior Management – 1) You might want to leave the comfort of your plush offices once in a while and figure out what's really going on in your company.
2) You might as well fire everyone who is in middle management. It's not like they do all that much for you anyway - all the decisions are being made by the individual contributors.
3) You might want to evaluate whether the decisions made really are doing your company any good.

No, I would not recommend this company to a friend

Current Employee – been working at Intuit

Pros – Pros:
1) Good pay, good benefits
2) Smart Senior Management/Leadership; willing to take well calculated risks
3) Nice colleagues (for the most part)

Cons – Cons:
1) Questionable hiring practices - they will promise anything to get you in the door, but don't care once you are an employee.
2) Poor treatment of immigrants - Intuit DOES NOT Care! They recently changed policy to only file Green Cards under the EB3 category with no care for the consequences or necessity of doing so.
3) Mediocre middle management - very risk averse; happy doing things the way they've always been done; stifle innovative employees. It's sad because Senior Leadership is great, and is supportive.
4) Company does not recognize or reward good work done
5) Very hard to get promoted even if you do a good job; Managers will change goalposts to 'justify'.

Advice to Senior Management – 1) Take a closer look at your culture at the middle management level. Train managers to encourage innovative/engaged employees instead of stifling/discouraging them.
2) Review the Green Card policy - this is not normal for other (including Bay Area) companies.
3) Have a mechanism to reward top performing employees - it doesn't have to be only monetary either. Praise can go a long way too.

No, I would not recommend this company to a friend

Current Employee – been working at Intuit

Pros – Intuit manages to hire great people and beat them down over time with lack of opportunity, too much work and too little compensation, but for a while you might have great coworkers. Benefits are good.

Cons – The company seems to be understaffed due to the long work hours and high expectations given to current employees, yet an employee has little or no room for growth or upward mobility. Customers are often given a confusing, if not impossible, route to get help or deal with problems, causing distress to any employee who feels that good customer service is a must. Great ideas for improvement are passed over constantly due to "lack of funding". The middle management does just enough to get by and tends put the blame for their failings on their staff. The employee is completely at the whim of a management team with no spine and no desire to pursue truth or justice within the company, therefore innocent people have been incorrectly blamed and fired with no recourse. There is no safe way to report any incidents that might be Human Resources issues, for these reports often lead to firing as well.

Advice to Senior Management – Fire yourself.

No, I would not recommend this company to a friend