Intuit
3.7 of 5 1,424 reviews
www.intuit.com Mountain View, CA 5000+ Employees

Intuit Reviews

Updated May 29, 2014
All Employees Current Employees Only

3.7 1,424 reviews

                             

91% Approve of the CEO

Intuit President & CEO Brad Smith

Brad Smith

(609 ratings)

79% of employees recommend this company to a friend
152 Employee Reviews Back to all reviews
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    3 people found this helpful  

    Was a good company in the past, not living up to its reputation. No innovation.

    Senior Systems Engineer (Former Employee)
    Mountain View, CA

    ProsA lot of very talented people who really believe they are making efforts to solve real-world problems.
    Benefits structure and pay are decent, not top though.

    ConsToo much politics. Too many layoffs of people that were doing their jobs, and had to pay for poor management decisions.

    Rewarding employee with stock options, then laying them off prior to vesting is a pretty underhanded unethical way to manage your technical staff. The current philosophy (as is many Silicon Valley Companies) is that people are replaceable, off-the-shelf.

    The current management approach is "agree or get laid off" .. and that is not leadership, it is dictatorship .. and many managers can not tell the different.

    Too many managers, not enough leaders.

    Advice to Senior ManagementThe increase in hiring of offshore management has changed the culture and impacted the flexibility within the company. This has changed to structure from "what you know" to "who you know" .. and will cause a loss of the rich talent pool that Intuit previously enjoyed to other companies.

    The DevOps key phrase these days is "innovate or die", and it is clear that you no longer have the agility to make quick changes to keep the ship going in the desired direction when the weather changes.

    No is a valid answer when you're asking something that is not possible, but you no longer seem to value employees that are willing to risk their jobs to produce good products.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Excellent benefits - until they don't need you anymore

    Programmer Analyst (Former Employee)
    Reno, NV

    ProsThey pay well and the overall compensation package is attractive.

    ConsI worked for Intuit for 5 years. They are good to their employees as long as they need them. But they are brutal when it comes to eliminating positions. If they decide you're not needed anymore, they will make up any excuse to get rid of you. I saw employees with 20 or 25 years of service being treated like dirt at the end. At a satellite office in Fallon, Nevada, employees had no idea the office was closing until they showed up for work on a Monday and the doors were locked. For a company that does so many things right, there are some areas where they are just awful.

    No, I would not recommend this company to a friend

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    5 people found this helpful  

    Average work. Bad management. No career growth. Uninspiring company goals.

    Software Engineer (Current Employee)
    San Diego, CA

    ProsAlthough your package is not too competitive, the work is easy and therefore commensurate with the salary. Work-life balance is good. People often leave for home early and go for dentist appointments every other week.

    ConsUncompetitive salary.
    Average work. Easy and boring.
    No job growth, even if you perform better than you peers. Recognition for your work might be given to other people. Co-workers will be happy to take credit for your work.
    Management is below average. Bad decisions and employee dissatisfaction with those decisions is a norm.
    Massive lay-offs every few years.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Moving from Great to Good...

    Anonymous Employee (Current Employee)
    Mountain View, CA

    ProsCEO is focused and genuine. Employees have passion for the customer experience. Lots of focus on employee experience and amenities to help us complete with the Googles of the world. Still lots of "nice people" working there.

    ConsBeware the HR department. Close knit sorority where the special few are untouchable. Politics and "being visible" are valued more than actual business impact.

    Small biz reorgs don't seem to make sense...added complexity, and have people confused about leadership choices.

    Some leadership behavior is in complete oppostion to company value statement, and is well known, but permitted/ignored.

    Advice to Senior ManagementReview attition in HR...ask why...be concerned it will hinder your brand and ability to recruit. Get people rowing in the same direction...too much effort spent on elbowing for power, resources, etc.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Love Intuit But Avoid QuickBase

    Anonymous Employee (Former Employee)
    Cambridge, MA

    ProsIntuit has very strong core values around leadership, customer care and empathy and community service (to name just a few). The company offers great compensation and benefits and promotes 10% time in which you can take on pet projects that help the business but also helps the individual grow their careers. The QuickBase team hires great talent (for the most part) and you'll work with talented peers in the technical functions.

    ConsThe QuickBase product is managed largely by Marketing, who receive many of the resources and make many of the decisions around the company. This would normally be fine but Marketing management in Cambridge is inept and have stubbed their toes in too many projects and strategies to be trusted. The Marketing arm also handles the operational teams at QuickBase and this leads to colossal issues with project execution, leading to tying up valuable resources unnecessarily.

    Advice to Senior ManagementReplace Marketing management in order to develop a strategy that the group can stand behind. Then, allow the product and engineering teams to lead more efforts around the company whether it be strategy or execution. There is real talent in these areas and if more resources were put toward this, the team would be much more successful.

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    7 people found this helpful  

    Hit or miss place to work

    Director of Product Management (Current Employee)
    Mountain View, CA

    ProsNice facilities, cafeteria, gym, walking trail, high end video conferencing, great tech support, nice and friendly people

    ConsExtremely political, zero innovation, a place that will suffocate your career and regress your skills, too many useless meetings that slow down decision making, old school senior management that is stuck in 1980s mentality and doesn't understand web, mobile, etc. Senior management can't inspire or lead at all.

    Advice to Senior ManagementReplace your internally-bread VPs and above with outsiders that can bring a new fresh perspective to a company that hasn't innovated in decades. Eliminate unnecessary management layers, processes, formalities, etc.

    No, I would not recommend this company to a friend

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    Sales Manager

    Sales Manager (Current Employee)
    Reno, NV

    ProsSolid products and with good a user interface

    ConsSenior management a few years ago was very out of touch with the employees and constantly changing.

    Advice to Senior ManagementDon't make changes just to make changes

    No, I would not recommend this company to a friend

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    Great for some, not so great for others

    Product Manager (Former Employee)
    Mountain View, CA

    Pros1. Very collaborative culture
    2. Good work-life balance

    Cons1. Not a great place to work for a type A person who wants to deliver results and move forward fast. Collaborative culture slows everything down. Too many powerpoints and nothing happens after.
    2. Some highly awarded managers didn't seem anything above mediocrity.

    Advice to Senior ManagementStop talking about innovation and start innovating. Let people to step up and make a change in smaller teams.

    No, I would not recommend this company to a friend

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    Excellent benefits but poor middle management

    Software Engineer (Current Employee)
    San Diego, CA

    ProsExcellent medical, dental and eye benefits. Opportunity to learn new technology. Co-workers are friendly, intelligent and helpful. Offices allow quiet work environment and increased productivity. Excellent gym and clean, pleasant campus.

    ConsMiddle management can form wrong opinions about employees, overreact, criticize instead of giving constructive feedback, and don't ask enough questions. It can be discouraging! You don't want to speak up about anything to management or they will hold it against you. Middle management wants everyone to be a cheerleader every day and every minute. If you don't appear excited then management thinks you are not committed. Some managers micro-manage and give you a day to day and hour to hour schedule. If you are lucky you will get a manager who is not so structured. Also too many layers of management. The widely praised work-life balance varies on the project you are working on and the goals set by your manager. Not a lot of staff engineers. It takes years to reach that level.

    Advice to Senior ManagementEmployees should be able to review their managers at mid-year just as managers are able to review employees at mid-year. Email messages don't have to be so harsh and abrupt when employees are doing their best. Managers should not overreact and make rash decisions. Be fair about granting conference opportunities equally to all employees in the group.

    No, I would not recommend this company to a friend

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    The pay and benefits are great if you can deal with the BS.

    Senior Software Engineer (Current Employee)

    Pros- Pay and benefits started out way above and beyond expectations, but have paired down a bit for newcomers.
    - Never, ever bored; there are always new things coming up to work on.
    - Your co-workers will your only allies.

    Cons- No teams seem to know who does what across the organization; if something breaks, everyone gets a call at 2am.
    - Product Owners don't really take ownership of their products or even bother to learn how they work.
    - Finances are not the most enthralling topic, but I knew this going in.
    - The technology stack is ancient, and you need to be lucky enough to get onto a team trying to move away from it; you will never have priority over the flagship products however.
    - Your QAs positions will be shipped overseas. This will be branded as 'internationalization', but the quality is sub-par, communication is delayed by 12 hours, and your team will suffer.
    - You will have late nights all year, but more-so in the January - April time-frame. Its expected if your systems are even remotely involved with the tax business.

    Advice to Senior ManagementWhen you say that layoffs don't happen because of a bad year, but then lay off people after two consecutive bad years (branded as 'restructuring unrelated to performance'), you kill morale for the long-timers. 20+ year veterans that were essential to my organization were removed unceremoniously and then replaced with two unskilled upstarts within a year later. This does not speak of integrity to me.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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