Intuit Reviews

Updated September 29, 2014
Updated September 29, 2014
1,559 Reviews
3.9
1,559 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Intuit President & CEO Brad Smith
Brad Smith
713 Ratings

Review Highlights

Pros
  • Work life balance is excellent and there are a lot of opportunities to move within the company (in 316 reviews)

  • Great benefits and opportunities for lateral moves within the company (in 139 reviews)


Cons
  • Work life balance is a strain but not too bad relative to compensation (in 46 reviews)

  • Senior management rarely in tune with the feet on the street (in 43 reviews)

More Highlights

295 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    It's the People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software QA  in  San Diego, CA
    Former Employee - Software QA in San Diego, CA

    I worked at Intuit full-time for more than 5 years

    Pros

    -Your coworkers on your TEAM are great.
    -Benefits very impressive: stock grants, ESPP, bonus sharing, v.good 401k match, $600 health (ie gym) reimbursement, etc.
    -Seeing Brad Smith talk in person-- never pass up the opportunity

    Cons

    -Annual summer layoffs--avoid working on old code, that will get sent to India and you will be looking for a new job
    -New 3 year plan every year(and a new team reorg to go with it)
    -Highly political, if your PM or team manager has the juice you're golden, if they are unpopular or not well liked forget it

    Positive Outlook
    Approves of CEO
  2.  

    The training is great. The atmosphere is nice. The evaluation is completely unfair.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Agent  in  Tucson, AZ
    Former Employee - Tech Agent in Tucson, AZ

    I worked at Intuit as a contractor for less than a year

    Pros

    The trainers are thorough, the facilities are bright and cheerful, and if you have don't have a 12 year old for a manager you should be okay.

    Cons

    Your employee rating is based on the clients experience with the customer as a WHOLE not your individual performance. If the client was on hold for 45 minutes, or could not communicate with your counterpart in India or the Phillipines you will take responsibility. The screening process is insufficient to ascertain the clients relationship with the company, you get calls for unrelated divisions that you cannot service. You be rated on misdirected calls.

    Advice to ManagementAdvice

    The verbiage should be "If we were able to resolve your problem please press # now".

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Chaos in midst of lots of promise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuit full-time for more than 5 years

    Pros

    Awesome Products, Great people who really want to do good work, great benefits

    Cons

    Unnecessary politics leading to delay in decision making, ton of chaos, people constantly worrying about their job

    Advice to ManagementAdvice

    Change is good but not at the cost of losing the core substance of the company

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Not a whole lot of excitement going on. If you enjoy coasting on auto pilot, you'll LOVE IT!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Intuit as a contractor for more than a year

    Pros

    Work from home, overstaffed so you can pretty much get away with working 5-6 hour days. Brad Smith is a good CEO.

    Cons

    They layoff people every fiscal year so don't get too comfy.

    Advice to ManagementAdvice

    I would try to actually empower your staff. Not much opportunity to grow or encouragement to do so.

    Approves of CEO
  6.  

    Friendly culture, but heavy on politics and reorganization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuit full-time for more than 3 years

    Pros

    Fantastic benefits and compensation. Very friendly employees, and nice work/life balance. You're always learning new things.

    Cons

    Reorganizations feel like they happen every other week. Even though the company has rebranded as "One Intuit," the company still feels siloed. Organization as a whole moves too slowly.

    Advice to ManagementAdvice

    Stop being so risk-averse.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Nice people, but slow paced and not good for young talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Mountain View, CA
    Former Employee - Software Engineer in Mountain View, CA

    I worked at Intuit as an intern for less than a year

    Pros

    As a software engineering intern, I was able to work on some pretty high visibility projects which was exciting. My team members were nice and down to earth. The company is also very open. You will always know what other teams are working on and what the current strategy is, no secrecy or siloed teams.

    Cons

    Pace of innovation and product releases is slow. Seems that product decisions are not made quickly enough to be ahead of the market. Instead the company is in a pattern of always playing catchup in competitive markets.

    Aging workforce combined with failing recruiting strategies and disorganized HR make young talent scarce at Intuit.

    Recent large (~8%) layoff cut important QA/testing and design resources from product development teams. Not a good sign.

    Advice to ManagementAdvice

    Reconsider recruiting strategies, and try to lock in young talent or incentivize them to stay before they finish their internships. Work on improving methods used to match candidates to positions. Explore new product opportunities to fulfill the vision of becoming "the small business operating system" rather than only focusing on financial software and solutions.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    I work at EBS database team. Team works with cutting edge technologies, but micromanagement kills. Lack team driving s

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Database Administrator  in  Menlo Park, CA
    Former Employee - Senior Database Administrator in Menlo Park, CA

    I worked at Intuit full-time for more than a year

    Pros

    - Good compensation
    - Gym oncampus
    - Flexible

    Cons

    - Micro Management
    - First layer of Managers are pretty much freshers & fear to call out the pros/cons of any decision.

    Advice to ManagementAdvice

    Take the reviews seriously

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    It's a great place to work if you are a favorite.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuit

    Pros

    Benefits are awesome. Pay is better than average. Challenging during tax season, but well worth it. Employees are encouraged to get out in the community and volunteer.

    Cons

    Company says it values the employees opinions, but when you tell the truth, you are threatened. Management (in some departments) doesn't follow the company's 'Integrity without compromise' value which is unfair to the employees. Employees that get the work done are not valued, but those that slack off and do nothing are given more privileges.

    Advice to ManagementAdvice

    Actions speak louder than words. Look at how you are treating the employee before judging the person's how. Don't let one mistake from years ago prevent a person from moving forward in their career.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Unacceptable business practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Woodland Hills, CA
    Former Employee - Anonymous Employee in Woodland Hills, CA

    I worked at Intuit full-time for more than 3 years

    Pros

    My co-workers were among the best I have ever had the privilege of working with.

    Cons

    Upper management stated positions were safe and then 1 year later eliminated.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    It is a company with very disctinctive corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst
    Current Employee - Senior Business Analyst

    I have been working at Intuit full-time for more than 8 years

    Pros

    Very employee oriented, stable industry ... for now.

    Cons

    Office culture is too heavy. There is significant group think present.

    Recommends
    Neutral Outlook
    No opinion of CEO

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