Intuit Reviews

Former Employee – worked at Intuit full-time for more than 10 years

Pros – Benefits, Salaries and Facilities are world class

Cons – Management Churn
Lack of employee empowerment
Too often running to the flavor or the moment

Advice to Senior Management – Use employee survey to power company wide changes not to rate front line or middle manager

No, I would not recommend this company to a friend

Former Employee – worked at Intuit full-time for more than 3 years

Pros – This place has pretty good benefits and somewhat ok salary.

Cons – Worked at the Payments division and the upper management there is just completely un-professional and has not idea what the heck they're trying to achieve. The biggest joke is the anual reviews where everybody does complain about the dysfunctional management.. and guess what - nothing is being changed for years. I guess the good thing is that people at least acknowledge that.

If you gonna work there, make sure to get the most out of the offer... you're not getting a lot more once you get in.

Advice to Senior Management – Those anual reviews... when people are complaining there, I think it's for the reason. Look into that. Maybe it's not too late to change something.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Intuit

Pros – Good benefits, pay is decent, and most employees are intelligent and competent.

Cons – Upper management is weak and out of touch; dismissal process fatally flawed and biased. Employees accused of fireable offenses are not given any way to defend themselves; dismissal based on flawed evidence and conjecture is allowed. Subsequent letters to the president of the company will get you extra money to cover up their failings, but will not clear your name nor get your job back.

Advice to Senior Management – Take a good look at the people you allow to "investigate" employee issues. They are encouraging the dismissal of employees based on zero evidence and personal bias.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Intuit full-time

Pros – Inspiring CEO and Founder
Mission-driven culture that people genuinely believe in
Generally stable and good benefits

Cons – Limited career path - many "senior" managers with little opportunity to move up. The company encourages moving laterally for growth.
Few true "product leaders" - historically has focused more on grooming general managers who are good leaders but don't know what it takes to deliver innovative products
You need to have the "right" style / personality to do well here

Advice to Senior Management – Focus on real results to weed out people who are just saying what senior mgmt wants to hear vs. truly solving for a great customer experience

Former Employee – worked at Intuit full-time for more than 7 years

Pros – -competitive compensation package
-excellent internal leadership training programs
-Great front line employees
-Good rewards program
-Collaborative teams
-Stable company with a fantastic balance sheet

Cons – -To advance, you must "manage up"
-complete lack of organizational transparencies
-unbalanced performance review processes
-no organizational stability - reorgs multiple times per year
-culture varies greatly between business units and locations
-morale varies greatly between business units and locations

Advice to Senior Management – take a hard look at your Directors and VP's for those with a low say/do ratio and discipline accordingly. Especially in PD. Seek active feedback from their managers and frontline employees. Provide more transparency across the board. Live the values - don't just pay them lip service. Try to standardize on work experience, work/life balance, and morale across all BU's.

Current Employee – been working at Intuit as an intern for less than a year

Pros – Great people
Nice benefits
I worked at San Diego which was pretty awesome

Cons – The work was not as exciting as I had anticipated

Advice to Senior Management – Different teams need to have a healthy relationship among themselves...It looks like that but is not the case.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Intuit full-time for more than 3 years

Pros – > Lots of cash around to spend, if you are on the right team or project
> Huge potential market to existing customers for new ideas with huge market shares in several financial management categories (Personal Finance, Taxes, Business Finance, etc.)
> Pays very well (especially non-bay area locations)
> Existing Customers Come First and this is NEVER forgotten... ever
> First Rate Recruiting, the employees are very smart (although stale skills are acceptable)
> Respectful handling of employees by HR
> Opulent Campuses in the Major City locations

Cons – > A couple of high-volume, high-margin products fund a large amount of "messing around" with trying to grow (without much result). Makes things seem inefficient... with one set of organizations constantly being pushed to produce more with less and others that seem to spend everything those "cash cow" organizations make. Can be fun, if you are in the right organization... but has obvious pitfalls if you aren't.
> Senior Management is very concerned about the employees, but are even more concerned about themselves. Can make you dizzy if you are into "management watching" as they are constantly trying to jockey for position in upwards management... and they are very disorganized with their direction changing constantly. Fortunately, senior management is really NOT required to find solid and rewarding work. With solid, long-term, customer-oriented middle management, there is always some outstanding opportunities in helping existing customers get more for their money.
> Don't try to change things. Intuit pays so well and the markets are so solid, there is no incentive to put things at risk by making changes. Current skills are not required, only the willingness to participate with a team that focuses on a customer opportunity, bringing whatever capabilities you have to the table. Don't let any doom-and-gloom messages from the people mostly paid with stock (i.e. senior management) fool you. Growth is not that important, creating outstanding solutions for existing customer is all that's important.

Advice to Senior Management – It is hard to give advice to these people as things are working out really, really well for them. But... in the class of "don't take any wooden nickels" advice (i.e. hugely obvious and maybe not so important) there is only:

Don't let your ego get TOO out of hand. Intuit is a nice warm bubble of outstanding compensation and sycophantic underlings that obviously does not require you to have solid business skills to move up, only the ability to "manage upward" well. If you are not independently wealthy when (or if) you decide to find another job, people are going to find you lacking in solid delivery techniques. Don't let this trip you up.

Having said that, it's doubtful that you will get tripped-up... as you will be so good at selling yourself, no one will notice the holes in your swing. I'm honestly jealous as I've spent my career on business skills and have no native talent for self-promotion. I really do wish I had spend more time learning what you seem to be able to do effortlessly and then found a place that pays like this. Nice work.

Yes, I would recommend this company to a friend

Current Employee – been working at Intuit full-time for more than 3 years

Pros – Great benefits, cutting edge technology, training opportunities

Cons – Like most big companies, you tend to feel just like a cog in a great box of other cogs. No real ops for career advancement and usually it's who you know rather than the work accomplishments itself that gets you noticed.

Yes, I would recommend this company to a friend

Former Employee – worked at Intuit full-time for more than 3 years

Pros – Great benefits
HQ sounds nice
Has potential

Cons – Middle management
Corporate waste
Customers suffer
Needs better org

Advice to Senior Management – Remember why you're there. Hint: It's not all about you and your next stepping stone.

No, I would not recommend this company to a friend

Current Employee – been working at Intuit full-time for more than 8 years

Pros – Compensation & benefits are very good, working conditions are excellent as far as facilities, cafateria, free on site gym, Star Bucks coffee inside facility. Annual Bonus is a very nice incentive, depending on performance can be over 10% of you annual income.

Cons – Company is very political, managers are more concerned about building their personal empire than about their employees. In IT there is a lot of back biting, managers don't work well together, if you work for 1 manager that is not liked by his/her peers, it will be a mark on you the rest of your time at Intuit, and if you attempt to go back your chances are very slim if you've worked for a manager that was not liked by his/her peers.

Advice to Senior Management – Hire people that are experienced people managers. Get rid of the managers who have been around a decade and are resistant to change.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company