Intuit

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Intuit Reviews

Updated Jul 18, 2014
All Employees Current Employees Only

3.7 1,466 reviews

91% Approve of the CEO

Intuit President & CEO Brad Smith

Brad Smith

(641 ratings)

79% of employees recommend this company to a friend

Review Highlights

Pros
  • Work life balance is excellent and there are a lot of opportunities to move within the company(in 299 reviews)

  • Employee friendly company with great benefits to offer(in 129 reviews)


Cons
  • Work life balance is a strain but not too bad relative to compensation(in 41 reviews)

  • Senior management rarely in tune with the feet on the street(in 42 reviews)

275 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Looks good from outside, beware when inside

    Anonymous Employee (Current Employee) San Diego, CA

    Pros- beautiful campus with many amenities
    - excellent compensation package and benefits (the only reason to recommend this place)
    - if you like passive aggressive behavior this is the place

    Cons- they move people around every year, information lost in transition
    - they can't make a decision on simple matters
    - if you don't like passive aggressive behavior you won't like it
    - it's a real club, if you aren't invited in, you're done

    Advice to Senior ManagementThe 1st, 2nd and 3rd level managers are useless. They are put in place and only manage their image up. When they meet their reports (and they may not meet them because they "gave up"), they put them down verbally.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Intuit why

    Senior Product Manager (Current Employee) Los Angeles, CA

    ProsThe company is high tech. And working at the corporate office is good.

    ConsInternal promotions are nonexistent. Company goes through year termination of employees right before bonus time. Training for employees not at corporate location is not allowed.

    Advice to Senior ManagementExplain how a division can be the best yet that division is then hit with massive. Employee layoffs?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great place to work! Until the layoffs...

    Customer Service and Support Specialist (Former Employee) Tucson, AZ

    ProsGreat benefits! Fun atmosphere, holiday parties and summer picnics, onsite gym, employees feel welcomed. Innovation drives the company. CEO is a hoot and very entertaining. Culture is important and they give paid time for volunteer work.

    ConsIt is not a matter of if you will get laid off, but when. Constant re-orgs and changes in strategy. Policies and processes change between business units with no uniform written code of conduct. Some terminations are politically driven rather than deserved

    Advice to Senior ManagementImplement uniform policies amongst the business. And for gods sake stop the layoffs just to rehire 3 months later!

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Not a terrible place to work

    Anonymous Employee (Former Employee) Mountain View, CA

    Pros-Intuit hires smart, hard-driving people who are ambitious but not cutthroat.
    -The culture is very consensus driven, which is good in the senses that (1) no one's telling you exactly what to do and (2) you will benefit from the intelligence and, especially, the experience of your colleagues.
    -There are challenging, reasonably interesting problems to solve everywhere you look.
    -Compensation is competitive.
    -There are plenty of mobility opportunitites, though it's the employee's resonsibility to manage his/her career.
    -The gym is world class, the cafe food is tasty and healthy, and there's coffee everywhere.

    Cons-Intuit is Silicon Valley Lite with respect to perks. For example, there's an excellent cafe, but the food is subsidized rather than free. There's shuttle service from San Francisco, but it is also only subsidized and runs infrequently.
    -Intuit is not, in my experience, a company of strategic thinkers. They're capable of strategic thinking, but default to the bottom-up approach when it comes to problem solving. Consequently, you may find yourself discussing soutions when you haven't even defined the problem.
    -Consensus-driven culture can turn bad when you find yourself in a "too many cooks in the kitchen" situation. Everyone wants to contribute - which is great - but I've seen (1) territoriality and (2) strong opinions based on limited background knowledge. A recipe for spin!
    -Intuit is a very, very meeting-heavy culture, and it can be difficult to carve out time for actual work. In addition, you may find yourself sitting through meetings that are valuable in some way but obviously tangential to your primary objectives.

    Advice to Senior ManagementGet QuickBooks off the desktop into the cloud, even in the face of agonizing growing pains.

    No, I would not recommend this company to a friend

     

    Somewhat out of touch

    Anonymous Employee (Former Employee)

    ProsGreat benefits, great community outreach, smart people.

    ConsSome of the managers I had during my tenure were completely out of touch.

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    • No Opinion of CEO

    2 people found this helpful  

    Hard to get things done, people not held accountable

    Product Marketing Manager (Former Employee) Waltham, MA

    ProsIt's a generally pleasant environment and the hours are very standard. If you are underperforming there is very little risk that you will be held accountable or let go.

    ConsIt's very slow to get things done, even in a smaller division like QuickBase. Every project has to have a thorough plan and be thought-through ad nauseum before any action is allowed to be taken. When people mess up major things or generally get no work done, ever, they are allowed to coast and no one is fired. This is very demotivating if you actually want to make a difference and help advance the business.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    ok

    Customer Service Representative (Former Employee) Plano, TX

    ProsGood cafeteria, parking, good people. good events at work

    ConsManagement Management Management! no opprtunities

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Engineer, Scrum Master & Release Manager

    Software Engineer (Current Employee) Woodland Hills, CA

    ProsIntuit is a good company to work for.

    ConsAdvancement in the company is quit limited.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Overall a good company to work for.

    Anonymous Employee (Current Employee)

    ProsPeople really care about you as a colleague.

    ConsCompany going through a lot of transition.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Brad - are you happy with what Intuit is turning into?

    Senior Marketing Manager (Current Employee) Mountain View, CA

    ProsGood competitive salary, Outstanding benefits & perks, Smart people, Great campus, Diverse people and businesses

    Cons- a strategy is not durable if re-org happens 2-3 times a year and are needed to reflect a change in strategy
    - The most senior SBG management are dependent on relationships, politics and nonsensical PowerPoint slides. Why does this behavior now trump experience, fact based and customer-back logic and accountability?
     - Changing values by removing owning the outcome and it's the people to make room for being bold and passionate--- moving more to being a chaotic start-up including their unstable financials than you may want

    Advice to Senior ManagementSuccessful change is hard but it is much harder without good leaders and worse with poor communication and ongoing indecision

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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