Glassdoor is your free inside look at Intuit reviews and ratings — including employee satisfaction and approval rating for Intuit CEO Brad Smith. All 395 reviews posted anonymously by Intuit employees.
90% of the CEO
Brad Smith
Former Employee – worked at Intuit full-time
Pros – Excellent benefits, salaries and working environment, not to mention some very fine colleagues. Tries to stay current with most technologies.
Cons – Lots of politics in some areas. Manageable if you like that sort of thing. Can be a bit silo-ed at times, but many companies suffer from that problem.
Advice to Senior Management – Try to balance employees needs with the companies needs.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-01 16:44 PDT
Current Employee – been working at Intuit full-time for more than a year
Pros – Smart People with great experience and skills
Cons – Strong inter-department rivalry sometimes a negative
Yes, I would recommend this company to a friend
2013-05-01 17:42 PDT
1 person found this helpful
Former Employee – worked at Intuit full-time for more than 7 years
Pros – Intuit offers great opportunties for employees to push themselves and truly drives a culture of innovation.
Cons – Because the organization is so large the decision making process can be slow.
Advice to Senior Management – Allow more employees to be decision makers to reduce bottlenecks.
2013-04-11 06:45 PDT
Former Employee – worked at Intuit
Pros – Great work and life balance
Cons – Too much political red tape to get anything done
Yes, I would recommend this company to a friend
2013-04-13 05:55 PDT
Current Employee – been working at Intuit as a contractor for less than a year
Pros – A lot of great people to work with and a friendly environment. I have learned a lot here at my position at Intuit.
Cons – It is very hard to get promoted and recognized by management, unless you stay there for many years.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-05 13:06 PDT
6 people found this helpful
Current Employee – been working at Intuit full-time for more than 10 years
Pros – Benefits, work/life balance, compensation, customers, products
Cons – Lack of consistency in executing the operating values across sites.
Advice to Senior Management – When one of your core values is "its the people" you should be sure that you are hiring leaders that can foster that value.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-19 19:56 PDT
1 person found this helpful
Former Employee – worked at Intuit full-time for more than 7 years
Pros – Competitive salary with a lot of benefits
Cons – Focus is more on marketing than innovation
Advice to Senior Management – The senior management consists of non technical people and don't know how to run a technology company. They need to focus more on innovation than marketing.
2013-03-22 14:13 PDT
1 person found this helpful
Former Employee – worked at Intuit full-time for more than 7 years
Pros – Great products, services and support sold and provided.
Cons – Metrics is a high driver and can replace the personal.
Advice to Senior Management – Care about people.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-09 16:09 PST
1 person found this helpful
Former Employee – worked at Intuit full-time for more than 3 years
Pros – People are expected to do right by the customer and each other.
Cons – Once in a while, you find an arrogant, smarty-pants MBA who doesn't know much due to lack of experience. They are annoying and they can create havoc due to lack of maturity and their outsized ambitions. Fortunately, they have been let go for various reasons and I think (but not sure) that their inability to build positive relationships with colleagues had something to do with their layoffs.
There are waaay too many meetings at Intuit. It's hard to get one's job done from 9-5 when you have to start your real work at 5 pm after meetings are over. No joke--meetings took up most of the day.
Some managers are knuckle-heads because they don't understand the work that their staff are performing AND they get in the way of progress. Not understanding the detail of staff is common, and completely typical and understandable. But getting in the way of progress because the manager doesn't understand the nitty-gritty steps it takes to get to the outcome is silly. For example, the publisher of a magazine doesn't need to know how much ink to order this month and what pressure setting the ink is applied to achieve a desired look. The publisher just needs to know that the staff knows what to do, and that it's getting done right. Don't stop the printing specialist from printing the magazines on time! This is obviously an analogy but this happened to me many times at Intuit. Continuing the analogy, I had explain how much ink was bought last month vs. this month, explain how the ink is poured into the printing machine, how long it took to print each page, etc. So tedious. I wanted to pull my hair out many, many nights.
Advice to Senior Management – Cut down on the number of standing meetings, let people take steps without going through so many consensus-building meetings.
Give people opportunities to move around the company, encourage new growth opportunities so that employees will stay motivated and stay at Intuit rather leave to find something different to do.
Support working moms to keep this important part of the workforce. Working moms perform double duty by working outside and inside the home. Provide flexibility to keep the talent inside the company. Additionally, women think and act differently; we don't display bravado that men do, which is taken as a sign of confidence and competence. Women are extremely competent but many of us don't think of work as a sport where you have to wrestle others to the ground to win points and promotions. Many of us operate efficiently and quietly. Please appreciate our work styles and reward us for our accomplishments. There is no chest beating but the accomplishments are real.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-01 17:54 PST
Current Employee – been working at Intuit full-time for more than 7 years
Pros – This is a great company that cares about growing talent. There is a lot of great training in leadership skills, communication, along with technical training to insure you stay relevant and find the path you want to take. The best part is getting to make a real different in people's lives - we really do make services that help people make better financial decisions and keep more of what they make.
Cons – It's a company that is 30 years old- so there are still legacy issues. There are hopeful activities to deal with them. But it's not as fast as a startup or a company built on cloud computing.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-03 22:41 PST
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