Ipsos

  www.ipsos.com
  www.ipsos.com

Ipsos Reviews

Updated November 10, 2014
Updated November 10, 2014
308 Reviews
3.1
308 Reviews
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Ipsos Chairman and CEO Didier Truchot
Didier Truchot
99 Ratings

Review Highlights

Pros
  • More often than not, they have positions for part-time market research/survey interviewer (in 25 reviews)

  • Good work environment created by the lower level management (in 17 reviews)


Cons
  • Management acts like they own you - there is no work-life balance other than lip service paid to the concept (in 23 reviews)

  • Some extremely dull work, long hours for which you are not recognised, poor pay (in 21 reviews)

More Highlights

68 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Very little opportunities for continued growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in New York, NY
    Current Employee - Senior Account Manager in New York, NY

    I have been working at Ipsos full-time (more than 10 years)

    Pros

    It is a great place to start your career and learn about the basics of Market Research. For junior level staff, it can be initially rewarding and a great stepping stone. Training has improved in the past few years and seems to be much more readily available. Benefits are about average for the industry.

    Cons

    Over the past few years the company dynamic has changed a great deal. There is very little growth opportunities for further advancement and work life balance is nearly non-existent. Many internal business units seem to be extremely top heavy in leadership, with few resources to actually get the work done. The expectation is to work late nights and weekends and do whatever it takes to get the work accomplished with no reward which can be very disheartening over time.

    Advice to ManagementAdvice

    There is not enough focus placed on junior level staff. When there is late night/weekend work, it is often the junior level staff that makes that happen. Consider improving morale, work-life balance and making senior management more accountable for their teams.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Project Director - IUU

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Director in Cincinnati, OH
    Current Employee - Project Director in Cincinnati, OH

    I have been working at Ipsos full-time (more than an year)

    Pros

    Location and free parking are good for employees. Easy to get an entry level position.

    Cons

    Constant management and employee turnover. Management lacks professionalism. Low salaries and experience is not taken into consideration. No clear vision or direction. Terrible work life balance.

    Advice to ManagementAdvice

    Respect current employees and do not burn them out. Give promotions where deserved and not to those that complain the most.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Room for Improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ipsos full-time

    Pros

    Flexibility with work schedules, great people on the team.

    Cons

    No work/life balance. No empathy for people who are working nights and weekends, as it is expected. Little respect for people who actually execute the research. Processes are cumbersome -- things that should be easy are challenging to get through the "system". Feedback to management falls on deaf ears, as the focus is SALES SALES SALES. Often sell things that we have no idea how to execute and then we have to figure things out on the fly. The pressure often drives people to quit.

    Advice to ManagementAdvice

    Revisit the revenue to staffing model. Need more Project Directors vs. PhD's. It doesn't matter how much research is sold if we can't deliver or deliver with poor quality.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Overworked, Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    I worked at Ipsos full-time (more than 8 years)

    Pros

    The training and mentoring are reasonably good. They made it rather easy to get a start in the company, and yearly reviews made it possible to advance within the company.

    Cons

    There is a lot of work being out-sourced, which has led to reduced quality. Those left in the U.S. have watched their co-workers drift away through attrition and not replaced. This resulted in unreasonable workloads, as the remaining associates had to cover the work, usually through unpaid overtime. Morale was dismal when I left.

    Advice to ManagementAdvice

    Management is deaf to problems. The same points were brought up time and time again though yearly or bi-yearly surveys, but never addressed.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    It's all about lining their pockets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Parsippany, NJ
    Current Employee - Director in Parsippany, NJ

    I have been working at Ipsos full-time (more than 8 years)

    Pros

    Ipsos gets that customer service gets repeat business, so encourages behavior that gets good customer reviews.

    Cons

    Research is secondary, culture is internally competitive and heavily siloed (you're on your own!), and it's a sweat-shop mentality. If you killed yourself to get great results last year, you're rewarded by a high goal and no help - you made it last year, so obviously there are enough people, right? Never go the extra mile at Ipsos!

    Advice to ManagementAdvice

    If you really want to get turnover down, find a more rational way of setting workloads that rewards loyalty and effort instead of punishing it.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Reasonable firm but not good to its people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ipsos full-time (more than 3 years)

    Pros

    Flexible schedules (though lots of hours). Global reach - can work almost anywhere if you want to.

    Cons

    Poor work-life balance. Salaries/titlesdo not match workloads/hours. Pretty poor (expensive) health insurance for such a large company also.

    Advice to ManagementAdvice

    Employee retention should be number 1 on the list for the year, not down towards the bottom. Everything else will improve if your employees are happy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Impressive company name and legacy, but poor work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Ipsos full-time (more than an year)

    Pros

    It goes without saying that Ipsos is one of the most well-known and respected companies in the MR industry.

    Cons

    No creativity, no feeling of camaraderie, no effort to innovate or be creative, and no real opportunities to move up quickly

    Doesn't Recommend
    No opinion of CEO
  9. 2 people found this helpful  

    Senior Project Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ipsos full-time (more than 3 years)

    Pros

    Well recognized parent company name.

    Cons

    Senior Leadership continuously turns over. Policies change rapidly with little to no understanding. Very long hours and stress level with little to no support from management. Review process is extremely long and has taken 3+ months in past years. Salaries are low and do not compensate properly for the work that is being carried out.

    Advice to ManagementAdvice

    Respect your employees! Provide them with additional team support. Address the extensive turnover that is constant. Learn from current employees why so many are unhappy!

    Doesn't Recommend
    Negative Outlook
  10. 4 people found this helpful  

    The place where careers die.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ipsos

    Pros

    Exposure to various clients.

    Cons

    Poor management who hold people back from applying creative solutions.

    Advice to ManagementAdvice

    Stop overworking your people expecting 60+ hours and weekends. Your business is your talent and if they are all gone you have no business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Big and cumbersome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Research Manager in New York, NY
    Current Employee - Senior Research Manager in New York, NY

    I have been working at Ipsos full-time (more than an year)

    Pros

    Treat employees well, good pay

    Cons

    Long hours as standard, dull culture

    Advice to ManagementAdvice

    Take a look at how younger, newer companies work. Ipsos is outdated.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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