Ipsos Reviews

Updated August 24, 2014
Updated August 24, 2014
295 Reviews
3.1
295 Reviews
Rating Trends

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Ipsos Chairman and CEO Didier Truchot
Didier Truchot
93 Ratings

Review Highlights

Pros
  • emerging as one of the most comprehensive market research entities on a global scale (in 24 reviews)

  • Flexibility with work schedules, great people on the team (in 15 reviews)


Cons
  • Management acts like they own you - there is no work-life balance other than lip service paid to the concept (in 22 reviews)

  • Some extremely dull work, long hours for which you are not recognised, poor pay (in 21 reviews)

More Highlights

66 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Project Director - IUU

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Director  in  Cincinnati, OH
    Current Employee - Project Director in Cincinnati, OH

    I have been working at Ipsos full-time for more than a year

    Pros

    Location and free parking are good for employees. Easy to get an entry level position.

    Cons

    Constant management and employee turnover. Management lacks professionalism. Low salaries and experience is not taken into consideration. No clear vision or direction. Terrible work life balance.

    Advice to ManagementAdvice

    Respect current employees and do not burn them out. Give promotions where deserved and not to those that complain the most.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Room for Improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ipsos full-time

    Pros

    Flexibility with work schedules, great people on the team.

    Cons

    No work/life balance. No empathy for people who are working nights and weekends, as it is expected. Little respect for people who actually execute the research. Processes are cumbersome -- things that should be easy are challenging to get through the "system". Feedback to management falls on deaf ears, as the focus is SALES SALES SALES. Often sell things that we have no idea how to execute and then we have to figure things out on the fly. The pressure often drives people to quit.

    Advice to ManagementAdvice

    Revisit the revenue to staffing model. Need more Project Directors vs. PhD's. It doesn't matter how much research is sold if we can't deliver or deliver with poor quality.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Overworked, Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    I worked at Ipsos full-time for more than 8 years

    Pros

    The training and mentoring are reasonably good. They made it rather easy to get a start in the company, and yearly reviews made it possible to advance within the company.

    Cons

    There is a lot of work being out-sourced, which has led to reduced quality. Those left in the U.S. have watched their co-workers drift away through attrition and not replaced. This resulted in unreasonable workloads, as the remaining associates had to cover the work, usually through unpaid overtime. Morale was dismal when I left.

    Advice to ManagementAdvice

    Management is deaf to problems. The same points were brought up time and time again though yearly or bi-yearly surveys, but never addressed.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    It's all about lining their pockets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Parsippany, NJ
    Current Employee - Director in Parsippany, NJ

    I have been working at Ipsos full-time for more than 8 years

    Pros

    Ipsos gets that customer service gets repeat business, so encourages behavior that gets good customer reviews.

    Cons

    Research is secondary, culture is internally competitive and heavily siloed (you're on your own!), and it's a sweat-shop mentality. If you killed yourself to get great results last year, you're rewarded by a high goal and no help - you made it last year, so obviously there are enough people, right? Never go the extra mile at Ipsos!

    Advice to ManagementAdvice

    If you really want to get turnover down, find a more rational way of setting workloads that rewards loyalty and effort instead of punishing it.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Reasonable firm but not good to its people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ipsos full-time for more than 3 years

    Pros

    Flexible schedules (though lots of hours). Global reach - can work almost anywhere if you want to.

    Cons

    Poor work-life balance. Salaries/titlesdo not match workloads/hours. Pretty poor (expensive) health insurance for such a large company also.

    Advice to ManagementAdvice

    Employee retention should be number 1 on the list for the year, not down towards the bottom. Everything else will improve if your employees are happy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Impressive company name and legacy, but poor work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Ipsos full-time for more than a year

    Pros

    It goes without saying that Ipsos is one of the most well-known and respected companies in the MR industry.

    Cons

    No creativity, no feeling of camaraderie, no effort to innovate or be creative, and no real opportunities to move up quickly

    Doesn't Recommend
    No opinion of CEO
  8. 2 people found this helpful  

    Senior Project Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ipsos full-time for more than 3 years

    Pros

    Well recognized parent company name.

    Cons

    Senior Leadership continuously turns over. Policies change rapidly with little to no understanding. Very long hours and stress level with little to no support from management. Review process is extremely long and has taken 3+ months in past years. Salaries are low and do not compensate properly for the work that is being carried out.

    Advice to ManagementAdvice

    Respect your employees! Provide them with additional team support. Address the extensive turnover that is constant. Learn from current employees why so many are unhappy!

    Doesn't Recommend
    Negative Outlook
  9. 4 people found this helpful  

    The place where careers die.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ipsos

    Pros

    Exposure to various clients.

    Cons

    Poor management who hold people back from applying creative solutions.

    Advice to ManagementAdvice

    Stop overworking your people expecting 60+ hours and weekends. Your business is your talent and if they are all gone you have no business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Big and cumbersome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Research Manager  in  New York, NY
    Current Employee - Senior Research Manager in New York, NY

    I have been working at Ipsos full-time for more than a year

    Pros

    Treat employees well, good pay

    Cons

    Long hours as standard, dull culture

    Advice to ManagementAdvice

    Take a look at how younger, newer companies work. Ipsos is outdated.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Don't waste your time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Chicago, IL
    Former Employee - Director in Chicago, IL

    I worked at Ipsos full-time for more than 10 years

    Pros

    Can telecommute at times
    Summer Hours
    Free b-fast Friday's

    Cons

    It's all about "who you know" to move ahead or avoid layoff's
    No career path, offer no tools to advance career
    Work-life balance
    Low pay - low raises (if you even get a raise, but be sure that upper mgmt will do what it takes to get their bonuses)
    Only care about bottom $$$ and not the quality of work

    Advice to ManagementAdvice

    You should be concerned as to why clients are jumping ship! You keep letting the great talent you have/had go! Time to get rid of the redundancy and get rid of the dead weight rather than the talented folks that keep either leaving or getting laid off. Upper mgmt there is terrible!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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