Iron Mountain Inc

  www.ironmountain.com
  www.ironmountain.com

Iron Mountain Inc Reviews

Updated November 18, 2014
Updated November 18, 2014
390 Reviews
2.9
390 Reviews
Rating Trends

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William Meaney
86 Ratings

Review Highlights

Pros
  • Nice work/life balance, options to work from home depending on the nature of your position (in 19 reviews)

  • Global company with good benefits & on site subsidized cafeteria (in 28 reviews)


Cons
  • Like most places upper management has no clue what people actually goes through on a daily basis (in 16 reviews)

  • Outsourcing customer service to the Phillipines initlally irritated customers (in 14 reviews)

More Highlights

37 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work!

    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO

    I worked at Iron Mountain Inc full-time (more than 10 years)

    Pros

    Iron Mountain values its employees and provides significant benefits to its employees. A well rounded and employee centric benefits plan.

    Cons

    A lot of organizational change in the past five years but it is on the track to complete its transformation.

  2. 1 person found this helpful  

    I prepped and scanned documents and old files for corporation to incorporate their files in an online filing system.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Document Control Clerk in Cerritos, CA
    Current Employee - Document Control Clerk in Cerritos, CA

    I have been working at Iron Mountain Inc full-time (less than an year)

    Pros

    Job was easy and fun and interesting, and the supervisor was very funny and fun to work with.

    Cons

    No challeneges sometimes you had to fast because of deadlines and accuracies was a given.

    Advice to ManagementAdvice

    To many breaks the job was so much fun you didn't want to stop.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Installation, configuration OpenVMS, Unix, Linux Systems and integration in the existing network. Virtualization old sys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tape Recover Administrative in Hollywood, CA
    Current Employee - Tape Recover Administrative in Hollywood, CA

    I have been working at Iron Mountain Inc as a contractor (more than an year)

    Pros

    Challenging project for world wide, well known company, great team, good management, experience, new friends, and of course good salary.

    Cons

    Finding technical solutions to restore different kind of Archives from different operating systems.
    Virtualization old hardware and OS using VMware, VirtualBOX, Qemu, SIMH (Ultrix, Solaris, NetBSD, Apollo, OpenVMS) and integration in the existing network.
    Preparing restoration and control process and employees using UML.
    Writes a script (Bash, TCL, DCL) for automated identification, restoration and verification archives.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    I have been working as Program 7 Service Delivery Manager for projects across Digital and physical IT systems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Boston, MA
    Current Employee - Project Manager in Boston, MA

    I have been working at Iron Mountain Inc full-time (more than 10 years)

    Pros

    Key reasons:

    1) Company' growth
    2) Salary & benefits

    Cons

    1) Leadership
    2) Team Management
    3) Overall hierarchical structure

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Iron Mountain Inc full-time

    Pros

    Good pay, good benefits, local management knows what there doing. Employees treated with respect.

    Cons

    I can't think of anything bad at the moment. This is a good company to work for, at least in NY

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Bright, caring staff poised to successfully land high growth opportunities now that it's a REIT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Architect in Los Angeles, CA
    Current Employee - Solutions Architect in Los Angeles, CA

    I have been working at Iron Mountain Inc full-time (less than an year)

    Pros

    Bright and surprisingly creative and flexible staff makes work engaging and fun. Long-timers know where the bodies are buried and are able to steer newbies clear of potential problems. Much of the training is self-help videos and online exercises, generally very good. Excellent market data, leads and research ensure the best and brightest have the best info to make good decisions and to be most productive. Solid benefits and pay. Vision and Mission are easy to get behind and support.

    Cons

    A challenging environment to gain proficiency; some processes seem over engineered and people in the know go around these hurdles, causing fires elsewhere. Good communication and transparency, though, but cycles are burned unnecessarily. CYA emails and figuring out what's going on by the 48th forward is tedious, but it's in the culture.

    Advice to ManagementAdvice

    We need a process to autopsy things that go wrong and another to challenge industry data and stats based on our own experiences. Teams in the field have a lot of industry and competitive insight that could better be shared - perhaps on Salesforce "Chatter" Also, we should have "No Meeting Fridays" to catch up, distill and share what we've learned.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    It was wonderful experience they did want me to leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Dockworker in Dallas, TX
    Former Employee - Warehouse Dockworker in Dallas, TX

    I worked at Iron Mountain Inc full-time (less than an year)

    Pros

    Benefits, Hours, pay, and compensation / rewards to get for being such a hardworking enthusiastic employee.

    Cons

    Operating some of the equipment the culture and dealing with the strenuous labor that comes with the job

    Advice to ManagementAdvice

    The management is pretty descent and sophisticated in how they go about dealings with certain situations that might cause the company to fail. But overall there pretty reasonable on employees that depends on your work ethics, dependability, accuracy, and sense of urgency.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Business development executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Executive in Boston, MA
    Former Employee - Business Development Executive in Boston, MA

    I worked at Iron Mountain Inc full-time (less than an year)

    Pros

    Nice people, nice products nice office

    Cons

    Bad commissions and commission pans

    Advice to ManagementAdvice

    Stop changing everything! there is too much going on

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    A great place to work and gain experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Imaging in Boyers, PA
    Current Employee - Digital Imaging in Boyers, PA

    I have been working at Iron Mountain Inc full-time (less than an year)

    Pros

    The managers and coworkers are wonderful to work with and it is a team atmosphere.
    Low stress.
    Managers understand if you need to schedule a day off, they are family oriented and understand if you have kids. They work with you if you want to make up the lost time.

    Cons

    The only con would be you usually are hired as a temp.

  11.  

    I had a great time with the company, until my job was outsourced...it felt like a family there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tax Accountant in Royersford, PA
    Former Employee - Tax Accountant in Royersford, PA

    I worked at Iron Mountain Inc full-time (more than 5 years)

    Pros

    Creating budgets, working with outside consultants, great people to work with

    Cons

    The only thing I might have an issue with is top management has a hard time being transparent in regards to upcoming lay-offs...

    Advice to ManagementAdvice

    Open up and be honest with employees, especially in regards to lay-offs. You demand honesty and integrity so in order to get this out of your employees you need to take the lead...

    Recommends
    Positive Outlook
    Approves of CEO

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