Itron

  www.itron.com
  www.itron.com

Itron Reviews

Updated December 18, 2014
Updated December 18, 2014
102 Reviews
2.4
102 Reviews
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Philip Mezey
46 Ratings

Review Highlights

Pros
  • Good work / life balance and the ability to work in different fields (in 7 reviews)

  • The people are friendly and excellent at their jobs (in 6 reviews)


Cons
  • Struggling to move away from legacy products; hard to break into the upper management circle (in 8 reviews)

  • In my opinion, the only successful department is software development, IT, and cyber security (in 4 reviews)

More Highlights

21 Employee Reviews Back to all reviews

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  1.  

    Company Culture is changing and no longer values the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development in Raleigh, NC
    Current Employee - Software Development in Raleigh, NC

    I have been working at Itron full-time (more than 5 years)

    Pros

    Excellent work/life balance in most departments depending upon your manager
    There is free coffee and tea (if that is what you like)
    They provide 401K matching and benefits
    You get a paycheck and some industry experience
    The organization is well known
    The organization encourages community involvement
    Some of the people are nice to work with and very intelligent

    Cons

    Working a lot of long hours for extended periods of time has become the norm and not the exception
    There is no additional training provide for career improvement or advancement
    There is no leadership training
    Employees are not valued - especially if you are a foreigner or minority
    There is high turn over in the Raleigh office and executive management was very frank and told people to leave if they are not happy and offshoring will continue
    No career advancement
    No training provided for career advancement and you may not get adequate training or resources to do your job

    Advice to ManagementAdvice

    Leadership skills should be improved
    Just because a person is technically inclined and good at their job, does not mean they are good managers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    Tough to get things done

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Systems Engineer in Jackson, MS
    Former Employee - Software Systems Engineer in Jackson, MS

    I worked at Itron full-time (more than 3 years)

    Pros

    small setting, friendly people. flexible hours

    Cons

    hard to change the culture

    Advice to ManagementAdvice

    think outside the box

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. 5 people found this helpful  

    Provincial company that grew fast and cannot handle itself!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Itron

    Pros

    Depending on your position and how active you are, you will get involved in a lot of projects and can learn a lot. As poorly as it is managed, sometimes good results come out of it too.

    Cons

    Itron suffers from unorganized management. Managers at Itron are not concerned with doing things right and usually pick the easiest way to do things setting a terrible model for other employees in the office and ruining employee morale. If the manager doesn't care why should I? To make matters worse, half of the employees are managers of their own. You cant ask another employee to help you with a project. They will get pissed and trouble starts there!
    Don't be surprised if your colleague who works 10 hours a week and is friends with the manager shows up with 55h/week average hourly work at the end of the year! Don't even bother to report it because as provincial as Itron is, friendship is stronger than work ethics and you will get into trouble.
    I see that other reviews have complained about slurs. I haven't heard them and I am not a minority but I am not surprised. I have seen a lot of tension and hate comments when a minority employee gets promoted. In my opinion, it is their own fault. I don't see why a minority or foreigner should join Itron when there are many other diverse companies in the US.
    Itron doesn't care about employees AT ALL. Everybody is complaining about the workplace and company only changes its CFO. That's a great sign that nobody cares, so be quiet or leave!

    Advice to ManagementAdvice

    Monitor managers very closely. They are not following the protocols. Nobody doesn't report in fear of retaliation.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 9 people found this helpful  

    Promotions are racially biased

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Itron

    Pros

    Good place for a software engineer to jump-start career and get some experience

    Cons

    I come from India and I immediately figured I cant stay long because I would be stuck at the same spot. Performance reviews and promotions are racially biased. The software development group is not even the worst group. I have heard the consulting group is much worse. We were told to avoid them from the first week. Fortunately, as a software engineer, you don't have to interact with them.
    In general, Itron is poorly managed and nobody in management takes responsibility when things go wrong. This may or may not affect you depending on the circumstances.

    Advice to ManagementAdvice

    I don't know why a software company should produce meters or have a consulting firm.

    Doesn't Recommend
    Disapproves of CEO
  6. 13 people found this helpful  

    Lost Cause

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Spokane, WA
    Current Employee - Anonymous Employee in Spokane, WA

    I have been working at Itron full-time (more than 8 years)

    Pros

    Very friendly, warm people. My supervisor is great.

    Cons

    Big pay inequities, poor company performance means little to no annual bonus or merit payout. No career plan. No coaching or mentoring. There would not be time anyway, since you are to busy doing your current job.

    Advice to ManagementAdvice

    It takes the whole company to be a successfully one, not just a select few.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 15 people found this helpful  

    Large Corporate company losing site of their employee morale and happiness to make stockholders richer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Itron full-time

    Pros

    Pay, Benefits - though slowly declining.
    Some flexibility offered, some telecommuting though not consistent with this offering even within the same teams.

    Cons

    Has fully taken on the DO MORE WITH LESS mentality. Just because revenue was inflated 1-2 years from GOV funding, we shouldn't act like a starving company with our 2+billion in revenue.

    Lose employees though they never replace. Just give people more work load. Management doesn't fight for their teams or get job duties out of their department that belong somewhere else. Sometimes feels like mid management is just fluffing their stats to look good to upper mgmt.

    Lost 1 personal holiday this year - No accrued sick leave program, no performance raises or delayed - why strive for high marks on annual review with no benefit?

    Little communication or leadership from management.

    No team building activities or morale boosting events.

    Way too many jobs duties assigned to each employee to ever be able to do efficient and effectively. Constant feeling of failure because you can never keep up, even for the best employees. You just know mgmt wants you to work 60+ hours per week.

    NO Training department. Customers have little or no way to get training on products. Major Itron Gap where customers pay price. (This could bring in a lot of revenue.)

    Training for new employees is horrible. Felt like I was dropped in the middle of the ocean for the first year to just "figure out how to get to shore."

    Work here if you want to sit in a corporate cubicle (your bubble) with no fun, excitement, or coworker morale.

    Advice to ManagementAdvice

    Stop promoting people to mgmt just because they have been here for 20 years, many of them should NEVER be in that position. Find leaders, not managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Fun while it lasted-Roller Coaster every two years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Liberty Lake, WA
    Former Employee - Anonymous Employee in Liberty Lake, WA

    I worked at Itron full-time (more than 8 years)

    Pros

    The people (peers) are great. When the times are good, the job is fun.

    Cons

    Every two years there is a layoff so they can "gracefully" eliminate people. It is always called a "restructure". Executive management cannot lead by example, since they spend and tell everyone else to cutback. Ask them how many fly coach overseas on a company bought ticket...

    Advice to ManagementAdvice

    Figure out what you want you wan to do when you grow up. Ask what Leroy would do! (Previous Chairman of Board)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 10 people found this helpful  

    Once great place to be - Now more and more depressing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Itron full-time (more than 5 years)

    Pros

    Great employees. Lots of talented people that I enjoy working with.

    Cons

    Very depressing:
    Summer 2012 - layoffs
    Early 2013 - wage freeze: No raises regardless of annual review results
    Fall 2013 - another round of layoffs
    Early 2014 - announced that the layoffs will continue and they haven't finalized the list.

    Good news is a fading memory at this point.

    Advice to ManagementAdvice

    Morale is suffering. I hear more and more dark humor about the state of our jobs and the company. I love what I do but I can no longer tell my friends that this is a good place to work. PLEASE do something to show that you care about the employees. Right now, it feels like we're being sacrificed to the shareholders.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Integrated, Tested and Repaired Power meter with Smart module integrated into them (cellular Phone modules).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Machine Operator/Integration Technician/RMA Technician in Flowood, MS
    Former Employee - Machine Operator/Integration Technician/RMA Technician in Flowood, MS

    I worked at Itron full-time (more than 5 years)

    Pros

    At the time it was a company with large growth potential.

    Cons

    We were bought out by Itron Inc to discontinue our product that was there completion.

    Advice to ManagementAdvice

    There was a lot of other product we had going for us besides the Smart Meter Module. Like the Grid Router and the DCX ((Direct Connect eXternal) box that could be connected to lots of product besides the power meter, like water meters gas meters etc...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Consultant II
    Former Employee - Technical Consultant II

    I worked at Itron full-time (more than an year)

    Pros

    -- Good work culture
    -- Well regarded in its industry

    Cons

    -- Very poor managers
    -- Very poor expense report policy
    -- High prevalence of insider culture. Only a few people get the plum assignments
    -- No support for innovative and critical thinking
    -- As a company missing the boat on the big analytics market

    Advice to ManagementAdvice

    Change the culture. It might be a painful process to build better products but it will be worthwile

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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