J. C. Penney
3.0 of 5 1,853 reviews
www.jcpenney.com Plano, TX 5000+ Employees

J. C. Penney Reviews

Updated Jun 30, 2014
All Employees Current Employees Only

3.0 1,851 reviews

                             

65% Approve of the CEO

J. C. Penney Chief Executive Officer Mike Ullman

Mike Ullman

(413 ratings)

47% of employees recommend this company to a friend
180 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Great Seasonal Job!

    Seasonal Sales Associate (Current Employee)
    Hays, KS

    ProsThe job has really good incentives and employee discounts. During the Christmas time, they had a Christmas party for all employees and allowed us to bring our families and let us shop with our families and our family got discounts as well! For a seasonal job for holiday money, I couldn't of had a better experience.

    ConsI don't have any negatives

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Sales Associate

    Sales Associate (Current Employee)
    Hiram, GA

    ProsIt is a great company to work for and all the people are really nice.

    ConsSometimes the hours aren't the greatest.

    Advice to Senior ManagementIt would be nice to have a suggestion box.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    enjoyed the people that i worked with

    Sales Associate, Cosmetics Department (Former Employee)
    Memphis, TN

    Prosi was trained by a cosmetic company for jc penney and they paid half of my wages. Jc penney offers great benefits and savings plans, as well as good insurance for its employees. they have flexible hrs for students and part timers that have another job also.

    Consthe downfall is that JC Penney does not pay very well,.They do not pay as well as say some other dept stores out there. this was the reason for me leaving. the other dept stores insurance cost more though so it may even out if your just looking for some piddling work for insurance

    Advice to Senior Managementpay better and gert better quality help

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great Company to be with

    Sales Associate (Current Employee)
    Chicago, IL

    ProsHard work always pays off, Great team and leadership team,

    Conspart time job but full time hours

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    I enjoyed my opportunity to work for JCPenney.

    Anonymous Employee (Former Employee)

    ProsI enjoyed the people I worked with and the working environment

    ConsMy reason for leaving was because they were not able to work with my school schedule.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Excellent Store

    Sales Support/Replenishment (Former Employee)
    Cherry Hill, NJ

    ProsI used to work for JCP. The interview was very comfortable, was very simple and the managers were nice. I got the job the same day. The environment is very pleasant if you do your job. Lots employees likes to complaint but I always say "If you don't work off course they will be on top of you watching you, but if you do what you have to do they not even bother you". As a customer for sooooooo many years I feel good!

    Consno Cons for me. I worked there for 9 Months I didn't feel bad. My only complaint was for some of the employees that used to work there and do nothing.

    Advice to Senior ManagementMargarita at Cherry Hill Mall is very professional, and she do care for employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great experience, worked with great employees.

    Customer Service Specialist (Former Employee)
    Harrisonburg, VA

    ProsWorking with the employees and helping customers.

    ConsLack of promotion and raises.

    Advice to Senior ManagementIncrease wage

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Working for the corporate office was significantly better than working at their stores.

    Analyst (Current Employee)
    Plano, TX

    ProsManagement was very nice. Worked well with your schedule, especially if you were a student, great pay.

    ConsIf you start at the bottom you are going to get the shifts no one wants during holidays like Black Friday.

    Advice to Senior ManagementDoing a great job!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Great place to work at

    Sales Associate (Current Employee)
    Slidell, LA

    ProsThe teamwork
    25% off everything
    Flexible hours
    Managers keeps employees motivated
    Serve food every week
    2$ for every time you get some one to apply for a credit card
    50 cents for every online order made

    ConsThe fitting room are always a mess
    The customers are rude
    Management could use a bit more training

    Advice to Senior ManagementPlease know you are replaceable, HR will replace you, you are NOT the manager so don't act like you are.
    When a CR is called please do it efficiently and in time. Customers should not wait longer than 3 minutes.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    I had a family at J.C.Penny

    Anonymous Employee (Former Employee)

    Prosroom for advancement. if retail is the job for you.

    Conscan not think of any cons.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for J. C. Penney? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at J. C. Penney reviews and ratings — including employee satisfaction and approval rating for J. C. Penney CEO Mike Ullman. All 180 reviews posted anonymously by J. C. Penney employees.