J. Crew

www.jcrew.com

J. Crew Reviews

Updated January 26, 2015
Updated January 26, 2015
698 Reviews
3.8
698 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
455 Ratings

Review Highlights

Pros
  • There was also a great discount for employees that was great during the holidays (in 92 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 76 reviews)


Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 38 reviews)

  • All part-time employees were required to work at least 8 hours on either Saturday or Sunday (in 21 reviews)

More Highlights

362 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate in New York, NY
    Current Employee - Part Time Sales Associate in New York, NY

    I have been working at J. Crew

    Pros

    Positive atmosphere. Good management. Great co-workers

    Cons

    hours change every week, nights & weekends required

    Advice to ManagementAdvice

    good job

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support Associate
    Current Employee - Sales Support Associate

    I have been working at J. Crew part-time (more than a year)

    Pros

    I've been working for J.Crew for the past year and a half and I have to say it's been a great experience. I got hired only a few weeks after I turned 18 so it was a big privilege since most 18 year olds are still working in fast food or a supermarket. Pay wasn't bad for someone my age. The discount you get is amazing as well since the clothes are quite expensive. The environment is nice, clean cut, and a classy clientele. Clothes are really nice as well. I never wore J.Crew until I started working their and fell in love with the clothes. J.Crew is now my favorite brand.

    Cons

    As with all retail hours are never steady. One week you'll have 25 hours then the next week you'll have 8. Then the week after that you'll have 12 hours. You'll only get steady hours at J.Crew if you're a manager. On call shifts can be kind of annoying as well. Sometimes they'll take them when you least expect them.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great times

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew

    Pros

    Fun and exiting work. It was my first time doing retail so I came in a little more unprepared, but I got adjusted very quickly

    Cons

    The hours are not too bad at all, but the company takes a lot of pride in its product and this can lead to overpriced items

    Advice to ManagementAdvice

    Great job

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  5.  

    Fun workplace but LONG hours and snobby customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Washington, DC
    Current Employee - Sales Associate in Washington, DC

    I have been working at J. Crew

    Pros

    -Employee discount
    -Good rate
    -Fun environment
    -60's list (Items you can get for 60% off!)
    - Flexible schedule
    -Good work and school balance
    -Management is really nice

    Cons

    -LONG hours( Even when you shift if short they always ask you to stay longer!)
    -VPS's(Very Personal Stylists) are extremely rude and always steal your commission and make you do the crappy work like folding and go backs
    -They often have sales where the customer get the same or MORE of a discount than employees!

    Advice to ManagementAdvice

    When there are in store sales and promotions employees should get their discount ON TOP of the sale price!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX

    I have been working at J. Crew

    Pros

    Flexible hours
    great management
    great cliental
    laid back

    Cons

    Low pay
    Not consistent hours
    Bonus wasn't alway fair people would steal sales or name drop

    Recommends
    Positive Outlook
  7.  

    Great place for young people to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY

    I have been working at J. Crew

    Pros

    Meeting difference people and personalities makes the job a lot of fun. I think eventually, I would really like to become a personal stylish because i really love shopping

    Cons

    Overturn in management can get pretty annoying.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Planner in New York, NY
    Current Employee - Merchandise Planner in New York, NY

    I have been working at J. Crew

    Pros

    Great employer very supportive in promoting growth

    Cons

    None, very good company with great resources.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great management. Very friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew

    Pros

    Great sales experience for a college student.

    Cons

    Little hours and not much room for personal growth.

    Advice to ManagementAdvice

    Give more hours to part-time.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Don't invest so much of your time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager in New York, NY
    Current Employee - Associate Manager in New York, NY

    I have been working at J. Crew

    Pros

    The people are great, sometimes your schedule is great for retail.

    Cons

    There is no growth from with in , I've worked for J.Crew more then 10 years and I am not where I should be money wise or rank, sadly in this company is based on looks and who can kiss more backside, not on merit or experience . It would be wise to apply to a high rank position if your new to J.Crew, but don't expect a fast promotion to go up the latter that's a 10 to 15 yr investment.Also a outsider will make more money then a person who has been promoted from with in and how fair is that when you already know all the systems.

    Advice to ManagementAdvice

    There is so many people stuck in roles that can out perform the people are running the show but because they don't fit your mold of what you think is fit to do the job, is really hurting your company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Love working for this company but really need to show that you want to move up and can be difficult at times to prove.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at J. Crew

    Pros

    Good Discount, great product, great staff,

    Cons

    low pay, short on hours come jan-march and july-aug.

    Recommends
    Negative Outlook
    Approves of CEO

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