J. Crew

  www.jcrew.com
Work in HR? Unlock Free Profile

J. Crew Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

3.7 571 reviews

92% Approve of the CEO

J. Crew Chairman and CEO Mickey Drexler

Mickey Drexler

(380 ratings)

81% of employees recommend this company to a friend

Review Highlights

Pros
  • Enthusiastic coworkers, encouraging supervisors, great discount (in 82 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 62 reviews)


Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 35 reviews)

  • You get No Benifits they keep all employees at part time (in 19 reviews)

More Highlights
310 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Absolutely perfect!

    Sales Associate (Current Employee) San Jose, CA

    ProsI love it here. They are very organized and professional. They have great employees and my managers are awesome. One of the best retail job's I've ever had. Love the product too, they are quality.

    ConsI do not have much to say about the cons of working here so far, but I guess they could improve the J.Crew credit card to be more beneficial.

    Advice to Senior ManagementKeep doing what you're doing!

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Loved the company and people

    Anonymous Employee (Current Employee)

    ProsGreat discount, co-workers and product

    ConsGrowth in the company is slow

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good company, but didn't make enough money to support myself.

    Very Personal Stylist (Current Employee) Los Angeles, CA

    ProsGreat discount, good company, fairly flexible hours.

    ConsTerrible customers, compensation wasn't enough for the amount I was working.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Better than a lot of places you could work, but not by much.

    Merchandise Processor (Current Employee) Lynchburg, VA

    ProsThe schedule ranges from 5-6 days a week with plenty of opportunities for overtime whether it be at the distribution center or a sample sale. An employee receives 2 breaks a day and in conjunction with a full-time schedule can receive health care benefits, tuition compensation, an amazing employee discount (35-50%), and up to 200hrs of paid time off. A bonus is rare, but each employee receives a pay raise at every yearly evaluation along with 25 to 50 cent shift differentials. Bereavement pay is also available should you lose a love one while employed.

    ConsThe main issue is the 40-50 hr a week schedule. Most of the time its hard to balance family, work, and school. Management can be distant or uncaring at times, often over loading one employee with enough work for three people. An employee will spend the majority of the shift standing on a concrete floor and will lift heavy packages (up to 30lbs) multiple times a day which can lead to pulled/torn muscles. Most of the employees who are above the regular associates but below supervisors are much of the time under qualified for their positions and only got the job due to favoritism and lack a good work ethic and organizational skills. They only tell the employees what to do instead of helping to assist in the work load. There is a clear distinction between the have and the have-nots in this company. Many of the employees in the call center walk around with an attitude like they are better than the other distribution center workers. Plus they get paid more for sitting on their butt all day and dealing with customers.

    Advice to Senior ManagementManagement can be nit picky. Often consulting with an employee if their percentages (production, IQA, attendance) drops even as much as 2%. Many of the managers/supervisors talk down to regular employees and often ask in a rude manner for the employees to complete a task. In the DC, even though cell phones are not permitted on the floor but only on breaks, managers will still walk in high traffic areas scrolling, texting, or sending emails which is a safety hazard.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Best place to work Part-time

    Stock Associate (Current Employee) Chicago, IL

    ProsGreat hours and were always great at working within my availability.
    Pay raise every year.

    ConsI was very happy with my time at J Crew. Nothing to really complain about.

    Advice to Senior ManagementCommunicate more with one another.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    it's okay

    Sales Associate (Current Employee) Wisc Dells, WI

    ProsAssociate discount, decent hours, hire only adults (18+)

    Consmonotonous, company seems disorganized, not a lot of room for career growth

    No, I would not recommend this company to a friend

     

    It was great.

    Anonymous Employee (Current Employee)

    ProsCo-workers, training, pay, conditions, benefits

    ConsMonotonous, slow, hours, visual environment, boss.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    stylist / sale rep

    Anonymous Employee (Current Employee)

    ProsGreat place to work. great working cast

    Conspay rate needs to be based off experience

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    J.Crew

    Management (Current Employee) Oklahoma City, OK

    ProsGreat benefits, PTO, insurance is great

    ConsNights and weekends, sometimes more than 40 hrs/week

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great experience

    Sales Associate (Current Employee) Williamsburg, VA

    ProsThe discount was awesome. I loved that you had to be knowledgeable about the clothing.

    ConsThere is a lot of turnover and the managers switch around stores often.

Worked for J. Crew? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.