J. Crew Reviews

Updated September 17, 2014
Updated September 17, 2014
603 Reviews
3.7
603 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
397 Ratings

Review Highlights

Pros
  • Enthusiastic coworkers, encouraging supervisors, great discount (in 82 reviews)

  • Flexible Hours, Great Employee Discount, Great brand image cultivated by Mickey Drexler (in 62 reviews)


Cons
  • On Call shifts, management that doesn't know how to properly schedule employees (in 35 reviews)

  • You get No Benifits they keep all employees at part time (in 19 reviews)

More Highlights

323 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Truly a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support Associate
    Current Employee - Sales Support Associate

    I have been working at J. Crew part-time for more than 5 years

    Pros

    Management is great and very approachable. They really work to build a team that cares about J.Crew as a brand and represents the company well. Everyone gets along for the most part and it's actually enjoyable to go to work. They're also really flexible about working around scheduling issues. I was able to change my schedule every semester while a full-time college student and they didn't get upset about it, they actually were super supportive. They provide training throughout the year and are good about keeping employees in the know about corporate changes. Also, the discount is a huge benefit and they offer a number of other benefits even to part-time employees. Overall, J.crew a really great company to work for!

    Cons

    On call shifts can be frustrating. Also, a shortage of hours during the spring and summer.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at J. Crew part-time for more than a year

    Pros

    Discount, coworkers...unlike other tetail places, store runs smoothly and you get your schedule on app.

    Cons

    New management has made it tedious

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. Crew part-time for less than a year

    Pros

    Great work environment! A team that is fully committed to going above and beyond in customer service and creating a great relationship with our customers.

    Cons

    On Calls can make planning a little tough.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Fantastic!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Merrimack, NH
    Current Employee - Sales Associate in Merrimack, NH

    I have been working at J. Crew part-time for less than a year

    Pros

    Great culture, Flexible schedule, Great employee discount

    Cons

    Training for new sales associate that never work in the field before have many room for improvement.

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    Sales Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew

    Pros

    You get a free outfit when you first start.

    Cons

    It's one of those retail jobs where you can tell upper management doesn't care about you. Promotion comes from outside the company and despite having a sales goal you may spend a whole shift as a greeter or on fitting rooms. Pay increases are minimal. And there is call in shifts they expect you to call in for although they will never need you.

    Advice to ManagementAdvice

    Care about the people who are working hard for they success of your company.

  7. 1 person found this helpful  

    Fabulous Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Jacksonville, FL
    Current Employee - Sales Associate in Jacksonville, FL

    I have been working at J. Crew part-time for more than a year

    Pros

    -Promote from within
    -Easy to transfer
    -Work with availability
    -Excellent training
    -Fabulous discount
    -Fun and creative environment

    Cons

    -A lot of associate turn around
    -Too many associates at one location so hours can be scarce

    Advice to ManagementAdvice

    Pay should be increased with more opportunity for a raise or promotion. Associates should be given better styling training so there is not such a large gap between abilities of associates and personal stylists.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good work environment, hard to get hours

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew

    Pros

    Overall, good job-- especially to work part time while attending school or something of that nature. Retail is retail, but I did feel like the Managers looked out for the younger sales associates.

    Cons

    things can get feisty between associates and personal shoppers, but as long as you have a good attitude- things are fine. Dealing with customers of course can be a pain whenever you are working with the public.

  9. 2 people found this helpful  

    Good company, but didn't make enough money to support myself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Very Personal Stylist  in  Los Angeles, CA
    Current Employee - Very Personal Stylist in Los Angeles, CA

    I have been working at J. Crew part-time for more than a year

    Pros

    Great discount, good company, fairly flexible hours.

    Cons

    Terrible customers, compensation wasn't enough for the amount I was working.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Absolutely perfect!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  San Jose, CA
    Current Employee - Sales Associate in San Jose, CA

    I have been working at J. Crew part-time for less than a year

    Pros

    I love it here. They are very organized and professional. They have great employees and my managers are awesome. One of the best retail job's I've ever had. Love the product too, they are quality.

    Cons

    I do not have much to say about the cons of working here so far, but I guess they could improve the J.Crew credit card to be more beneficial.

    Advice to ManagementAdvice

    Keep doing what you're doing!

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    it's okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Wisc Dells, WI
    Current Employee - Sales Associate in Wisc Dells, WI

    I have been working at J. Crew part-time for more than 3 years

    Pros

    Associate discount, decent hours, hire only adults (18+)

    Cons

    monotonous, company seems disorganized, not a lot of room for career growth

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

Worked for J. Crew? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.