J. Crew Reviews

Updated March 25, 2015
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4.0
313 Reviews
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J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
486 Ratings

313 Employee Reviews

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  1. 1 person found this helpful

    J Crew is a great retailer to work for. They encourage self starters.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager in Cincinnati, OH
    Current Employee - Associate Manager in Cincinnati, OH

    I have been working at J. Crew

    Pros

    Good salary for retail, generous PTO days

    Cons

    No reference guides, so its basically self taught through trial and error.

    Recommends
    Positive Outlook
    Approves of CEO
  2. It was amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew

    Pros

    Supportive leadership and clear brand vision

    Cons

    Heavy handed communication little support

    Recommends
    Neutral Outlook
  3. I loved this job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew part-time (more than a year)

    Pros

    People I worked with, the style of the clothing.

    Cons

    Long Hours, Hard to balance life and work.

    Recommends
    Positive Outlook
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  5. Fun people to work with, changing product. Really look forward to going to work to interact with customers looking for s

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at J. Crew part-time (more than 5 years)

    Pros

    Enjoy working with clients and helping them to improve on their individual style. Sharing my love of fashion and J.Crew with others.

    Cons

    Enterprise selling hurting retail traffic. Pressure to make sales goals rather than meet needs of customer. Base pay needs to be higher to make job worthwhile.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. Better retailer than most.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA

    I have been working at J. Crew

    Pros

    Good discounts, reasonable pay, requesting time off is easy.

    Cons

    2 or 3 On-call shifts are hard to work around. Management does not work with moving associates up to promote. Took away commission!

    Advice to ManagementAdvice

    Start developing your staff.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Sales Support and Kewholder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew

    Pros

    Great work environment, great discount

    Cons

    Retail hours take a little getting used to

    Advice to ManagementAdvice

    Don't change employee dress code each season becoming more restrictive

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Overall Good Experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew full-time (more than 3 years)

    Pros

    Innovative brand that is leading the market.
    Interacting with a wide variety of people from all ages and walks of life.
    Great discount and interactive training to key you in on the behind the scenes thought process of the new collections.

    Cons

    Have to jump around the market quite a bit to earn promotions, often ending out in smaller suburban locations.
    Starting to be very sale/promo heavy at times.

    Advice to ManagementAdvice

    Less cliques in upper management.
    Value good people more.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Great part-time job during college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at J. Crew part-time (more than 3 years)

    Pros

    The discount on clothes is amazing.

    Cons

    There wasn't anything negative about working here

    Recommends
    Positive Outlook
    Approves of CEO
  10. Nice for some part time work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J. Crew

    Pros

    I worked with some great people and the discount is AMAZING

    Cons

    One manager was horrible and ruined it for the rest of the employees if she was there for your shift. High turnover for college grads

  11. great place to work, less great place to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager in San Francisco, CA
    Former Employee - Associate Manager in San Francisco, CA

    I worked at J. Crew

    Pros

    Exciting brand, love the fashion element, amazing coworkers and generous discounts

    Cons

    Workload for managers was tedious. More time spent folding, cashiering than managing.

    Advice to ManagementAdvice

    More transparency with career and advancement opportunities, better identify high potential employees and create and follow through on a plan for development and advancement.

    Recommends
    Neutral Outlook
    Approves of CEO

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