J. Crew Reviews

Updated April 15, 2015
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5.0
181 Reviews
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J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
136 Ratings

181 Employee Reviews

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  1. Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. Crew part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    J. Crew is an amazing company to work for. I have worked at the same location for going on 3 and a half years. I have always had amazing managers, directors and coworkers in my time. The company treats employees with much respect and equality. Beautifully constructed clothing offered with skilled customer service is the driver behind J. Crew's success.

    Cons

    On call shifts are no fun, but needed in case a scheduled shift cannot be filled for unexpected reasons

  2. Great part-time work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Louisville, KY
    Former Employee - Sales Associate/Cashier in Louisville, KY

    I worked at J. Crew part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent co-workers, strong emphasis on excellent customer service, great employee discount.

    Cons

    Occasional very early or late shifts when taking inventory or resetting the store with new product. Dress code may be cost prohibitive for some, as they require a very current J. Crew sort of look (which includes wearing the new fall line in the sweltering summer...)

    Advice to Management

    I have no advice to management at this time. My managers were kind, fair, competent, and good to work for.

  3. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. Crew part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    -Management is very friendly and skilled
    -Great flexibility, works around your schedule
    -Not too stressful most of the time

    Cons

    -The company does not hire from within
    -Pay raises are not too frequent
    -Other than this, no significant cons for a sales associate

    Advice to Management

    My only advice is to keep up the good work. I feel that management runs the store in a great way and hope that this continues.

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  5. Very open and conducive to growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Burlington, VT
    Current Employee - Sales Associate in Burlington, VT

    I have been working at J. Crew part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I learned salesmanship skills

    Cons

    One may be scheduled erratic hours

  6. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate

    I have been working at J. Crew

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great clothes
    Great hours
    Great working staff

    Cons

    Cleaning up after customers can be pretty awful

    Advice to Management

    Keep good contact with store associates

  7. Helpful (1)

    Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. Crew

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Really takes care of "their people" with "free"clothes (crew clothes) after training is complete, great perks and benefits packages.

    It's a company that cares about fashion and their customer

    Cons

    Recently took away commission for sales associates stating that "commission is not helping drive sales"; however, sales have not been the best over the past 2 years not because of sales associates but because of labor and quality of textile decisions that the company has made.

  8. Year and a half later and still happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support Associate in New York, NY
    Current Employee - Sales Support Associate in New York, NY

    I have been working at J. Crew part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The discount, lots of room for upward movement, supportive management, great community, perfect college job, keeps very open lines of communication from lower levels to upper. Of course the customers can get really crazy but all the managers at my store have always been very supportive and helpful of the employees.

    Cons

    retail hours, crazy customers, the hardest part about working in the retail stores is probably dealing with the random promos that are always going on and keeping on top of them. Retail hours are tough, not too many on-calls but the management has to give out some just in case they need more help.

    Advice to Management

    The promos are too much to have all the time and changing every week

  9. My time here has been very exciting, and has given me a lot of experience for my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DC Supervisor in Lynchburg, VA
    Current Employee - DC Supervisor in Lynchburg, VA

    I have been working at J. Crew full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You can advance within the company if you work hard and give it your all.

    Cons

    No regular bonuses for supervisors.

    Advice to Management

    Communication is always key.

  10. Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ecommerce in Lynchburg, VA
    Current Employee - Ecommerce in Lynchburg, VA

    I have been working at J. Crew part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great pay, good environment. Paid time off.

    Cons

    Poor benefits, high turnover in call center.

    Advice to Management

    Better benefits

  11. Amazing clothes, amazing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Sevierville, TN
    Current Employee - Sales Associate in Sevierville, TN

    I have been working at J. Crew part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Discount, positive and overall relaxed work environment, the hire age is 18 so you're not working with teenagers

    Cons

    No cons. My overall experience with J. Crew has been superb.

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