J. Crew Reviews

Updated March 24, 2015
176 reviews filtered by
  • Any Location
  • Any Job Title
5.0
176 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
J. Crew Chairman and CEO Mickey Drexler
Mickey Drexler
486 Ratings

176 Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful

    Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at J. Crew

    Pros

    Really takes care of "their people" with "free"clothes (crew clothes) after training is complete, great perks and benefits packages.

    It's a company that cares about fashion and their customer

    Cons

    Recently took away commission for sales associates stating that "commission is not helping drive sales"; however, sales have not been the best over the past 2 years not because of sales associates but because of labor and quality of textile decisions that the company has made.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Year and a half later and still happy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support Associate in New York, NY
    Current Employee - Sales Support Associate in New York, NY

    I have been working at J. Crew part-time (more than a year)

    Pros

    The discount, lots of room for upward movement, supportive management, great community, perfect college job, keeps very open lines of communication from lower levels to upper. Of course the customers can get really crazy but all the managers at my store have always been very supportive and helpful of the employees.

    Cons

    retail hours, crazy customers, the hardest part about working in the retail stores is probably dealing with the random promos that are always going on and keeping on top of them. Retail hours are tough, not too many on-calls but the management has to give out some just in case they need more help.

    Advice to ManagementAdvice

    The promos are too much to have all the time and changing every week

    Recommends
    Positive Outlook
    Approves of CEO
  3. My time here has been very exciting, and has given me a lot of experience for my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DC Supervisor in Lynchburg, VA
    Current Employee - DC Supervisor in Lynchburg, VA

    I have been working at J. Crew full-time (more than 3 years)

    Pros

    You can advance within the company if you work hard and give it your all.

    Cons

    No regular bonuses for supervisors.

    Advice to ManagementAdvice

    Communication is always key.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ecommerce in Lynchburg, VA
    Current Employee - Ecommerce in Lynchburg, VA

    I have been working at J. Crew part-time (more than a year)

    Pros

    Great pay, good environment. Paid time off.

    Cons

    Poor benefits, high turnover in call center.

    Advice to ManagementAdvice

    Better benefits

    Recommends
    Neutral Outlook
  6. Amazing clothes, amazing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Sevierville, TN
    Current Employee - Sales Associate in Sevierville, TN

    I have been working at J. Crew part-time (more than 3 years)

    Pros

    Discount, positive and overall relaxed work environment, the hire age is 18 so you're not working with teenagers

    Cons

    No cons. My overall experience with J. Crew has been superb.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Fun place to work. Love the clothing provided within the store. Great associate discount. Would recommend to apply.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - J Crew Sales in Los Angeles, CA
    Former Employee - J Crew Sales in Los Angeles, CA

    I worked at J. Crew part-time (more than a year)

    Pros

    Employee discount. Professional environment. Management was good. Flexible hours. Great pay.

    Cons

    Holiday availability. Non commissioned. Would have liked more hours. Still very satisfied.

    Advice to ManagementAdvice

    None.

    Recommends
    Neutral Outlook
  8. Sales associate at J.Crew Factory.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Cincinnati, OH
    Current Employee - Sales Associate in Cincinnati, OH

    I have been working at J. Crew

    Pros

    Great coworkers, product, guarantees, return policies, management, company, vision!

    Cons

    Varying work schedule in retail

    Recommends
    Positive Outlook
    Approves of CEO
  9. love working for a brand i respect so much

    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J. Crew

    Pros

    great environment, great co workers

    Cons

    on call shifts make it difficult to plan anything

    Advice to ManagementAdvice

    less on call shifts

  10. Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Estero, FL
    Current Employee - Sales Associate in Estero, FL

    I have been working at J. Crew part-time (more than a year)

    Pros

    The discounts are great, the atmosphere is professional yet fun.

    Cons

    I have yet to find one!

    Recommends
    Positive Outlook
    Approves of CEO
  11. One of the best places to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Malibu, CA
    Current Employee - Sales Associate in Malibu, CA

    I have been working at J. Crew

    Pros

    Great managers, flexible hours, laid back environment, great perks, motivated individuals. Definitely one of the best J.Crews that I have worked at

    Cons

    Can be slow, sometimes a lot of mindless tasks, but really not a lot cons. If you are looking to work in retail I highly suggest J.Crew Malibu

    Advice to ManagementAdvice

    My only advice would be to J.Crew corporate to give the store even more collection pieces like cashmere and specialty items to really cater to the Malibu audience.

    Recommends
    Neutral Outlook
    Approves of CEO

Work at J. Crew? Share Your Experiences

J. Crew

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.