J.P. Morgan Reviews

Updated July 22, 2015
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J.P. Morgan Chairman, President, and CEO Jamie Dimon
Jamie Dimon
8 Ratings

Pros
  • They actually hold women's meetings to talk about how to achieve work life balance (in 243 reviews)

  • Great benefits including a pension (in 207 reviews)

Cons
  • Work-life balance was not so good (in 262 reviews)

  • Very long hours (had to come in at 7 in the morning) (in 197 reviews)

More Pros and Cons

42 Employee Reviews

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  1. Helpful (1)

    On balance OK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Columbus, OH
    Current Employee - Vice President in Columbus, OH

    I have been working at J.P. Morgan full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Company financials and strength Benefits Flexible work arrangements (but changing)

    Cons

    Work environment (lots of passive aggressive people) Bureaucracy is rampant Pay

    Advice to Management

    Pay closer attention to 1st and 2nd line leaders.


  2. Helpful (2)

    Mortgage Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Banker in Delaware, OH
    Former Employee - Mortgage Banker in Delaware, OH

    I worked at J.P. Morgan full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Worked with some great people. I wish I had more positive things to say. Unfortunately, the benefits, pay, overall work balance was great when I started in 2002. Everything went downhill, hence, why I left.

    Cons

    I worked in a call center taking inbound calls as a Mortgage Banker. The leads were not distributed on a fair basis. They had a way of keeping the top dogs on top and bottom dwellers at the bottom. Hence, why there was a huge settlement after the dept was sued for discrimination.

    Advice to Management

    Overall, what a stressful and unsatisfying experience. Having to play the game of politics and all the bureaucracy that comes with it is not fun. It was an unhealthy environment for many. We faced discrimination on a daily basis, (race, gender, lead source, etc) as there was definitely not a fair playing field in Consumer Direct. I have given so much over my ten years with this dept, I feel like the life was sucked right out of me.


  3. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Westerville, OH
    Former Employee - Associate in Westerville, OH

    I worked at J.P. Morgan full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Well thought of company with a good reputation for earnings.

    Cons

    Customers are treated golden, employees are nothing more than a number. Technology is all geared towards the customer while employees work on outdated or retrofitted systems that are outdated or home made by someone. The only upside to this is employees remain employed. If Chase ever truly takes a look creating synergies/efficiences, a quarter of the workforce would be laid off. Others say there is opportunity for advancement. That might be true in a call center where one starts as a phone associate and moves up to become a supervisor. Most opportunities come through lateral movement to another department, with no increase in pay. I've known many employees who became dissatisfied with their jobs and simply moved to another department. However, this is a 2 year trend as these same employees became dissatisfied with their new roles, and simply move from department to department. And so the trend continues.

    Advice to Management

    There is a phrase in Chase, "Do you want the REAL answer, or do you want the CHASE answer?" Basically, and sadly, senior managers never hear the truth. Therefore, employee issues are not resolved. Employee are bribed or threatened to give more positive feedback than is true. Managers see the "annonymous" employee comments, but in small departments it's too easy to know who the negative feedback is from. Senior leaders, please wake up before it's too late.


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  5. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westerville, OH
    Former Employee - Anonymous Employee in Westerville, OH

    I worked at J.P. Morgan

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Full time, set hours, holidays off with seniority.

    Cons

    Department was dissolved when it had been created only a year before I was hired. I worked there 5 years. Apparently this happens frequently with Chase, a few people in my department had said this was their second or third time they were forced to find another position due to department being dissolved. Also, Myself and several others in dept were not being paid sift differential that by law we should have been receiving. A fairly new supervisor realized what they were doing and demanded they back pay everyone. I still don't think they paid me everything they owed, but at least I received some of it back.

    Advice to Management

    Chase has a hard time sticking to the rules.


  6. Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Operations Analyst in Columbus, OH
    Current Employee - Senior Business Operations Analyst in Columbus, OH

    I have been working at J.P. Morgan full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Benefits are good.Salary is average.

    Cons

    Management is unstable and changes every few months. Not much room for growth

    Advice to Management

    Shuffling management every time things get rough is not the answer. Rely more on your experienced employees.


  7. Used to be great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    I have been working at J.P. Morgan full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Stable employment, good pay, good package

    Cons

    Feels like a political part than a business Too large that you are only just a number on a spreadsheet

    Advice to Management

    People make successful business not only pretty numbers or green colors Go back & think about your employees as humans


  8. Good benefits, poor compensation practices

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President & Manager Compliance in Columbus, OH
    Current Employee - Vice President & Manager Compliance in Columbus, OH

    I have been working at J.P. Morgan full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    4 weeks of vacation for non-exempt employees, 5% 401k match, cash balance pension and health center/clinic on certain corporate office locations.

    Cons

    Healthcare plan options are subpar. External candidates can negotiate good salaries but if you're an internal candidate, you're not getting a salary increase even if the position is at a higher salary grade with more responsibilities. Annual increases are minimal.

    Advice to Management

    Pay your employees better.


  9. Great place for experience, but need to jump ship to make the real money.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Columbus, OH
    Current Employee - Business Analyst in Columbus, OH

    I have been working at J.P. Morgan full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Bountiful amount of vacation, sick, personal and holiday time. You almost get too many days off if there is such a thing. Diverse environment and people, Chase is a melting pot for many, many cultures. Certain departments will really take care of you in terms of raises and bonuses, however not all departments are that giving. Chase also utilizes the latest technology which maximizes efficiency in the office.

    Cons

    While Chase does have many notable upsides, their shortcomings unfortunately take the spotlight. Their toxic politics and unfair business practice make it a stressful place to work. They would rather you quit and get more money from another company, and then match you a year later if you came back, rather than just give you a good raise that you deserve. That is sad. I started with the firm almost 8 years ago and I took home more money on my 1st day than what I make now. They took wind that as an hourly employee, I made too much money in overtime. I was then 'promoted' to a salary position which was pretty much my base salary, minus all of the OT. I made 16k in OT one year, so imagine the significant pay cut I endured. I then 'promoted' several other times as a lateral move and received no additional compensation other than a yearly 1% merit increase. I finally did receive 1 raise as a result of a promotion, but out of 5 promotions they still fell very short of what's fair. My work kept piling up, and then was approached about training to be a code programmer and taking on the job. This is a very complex job and Chase paid quite a bit of money to train me and also promised a raise. I did the job for over a year and had to apply within the company for another position just to actually get a raise and job title change. The new job offer was not very good and I do not recommend working here if you do not already make a lot of money.

    Advice to Management

    You should not promote a place that encourages you to find another job within another company, rather than just fairly compensate your employee. Chase is very stingy with salary and negotiation, they should actually calculate geographical averages rather than utilize the completely senseless means of calculating this number now.


  10. Frustrating

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Columbus, OH
    Current Employee - Senior Business Analyst in Columbus, OH

    I have been working at J.P. Morgan

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent benefits for employees in terms of Paid Time Off (4 weeks vacation, 9 Federal holidays, 3 Personal days, and 6 sick days), Maternity - Paternity leave ( Moms get 12 weeks paid maternity leave, Dads get 1 week at the time of birth).

    Cons

    Too much politics inside the company. Internal job postings are plenty but you cannot even apply for them unless you inform your manager that you're looking. You getting or not getting the job completely depends on your current manager's feedback. Year end bonus and pay raises completely depends on your rating by your manager. The rating is finalized before you get to know. There is no discussion regarding the rating. Its more the management telling you the rating. If you're 'in the circle' then life's good.

    Advice to Management

    Too many acronyms, too many systems that don't talk to each other, and too much politics.


  11. Didn't love it, but it could have been worse.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consumer Loan Specialist in Columbus, OH
    Former Employee - Consumer Loan Specialist in Columbus, OH

    I worked at J.P. Morgan full-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    -I was overpaid for the type of work I accomplished in such an affordable city to live in. -It looks good on my resume.

    Cons

    -No room for growth/mobility within the company even though it's a huge company. -Really poor attitudes from most employees.

    Advice to Management

    Praise your hard workers, not just your friends.



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