J Sainsbury Reviews

Updated August 19, 2015
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2.0
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Recommend to a friend
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Mike Coupe
10 Ratings

Pros
  • Staff discount card after 6 months (in 15 reviews)

  • Good hourly wage for part time work (in 9 reviews)

Cons
  • I haven't noticed any work life balance policies applied (in 7 reviews)

  • Team Leaders are a total waster of time and spend most of them time sucking upto Managers (in 11 reviews)

More Pros and Cons

56 Employee Reviews

Sort: Popular Rating Date
  1. General Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great for students to develop soft skills.

    Cons

    Poor pay. Lack of progression.


  2. Helpful (1)

    Well trained but hard work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Driver in Kent, WA
    Former Employee - Online Driver in Kent, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at J Sainsbury full-time (Less than a year)

    Pros

    Good training, good team, discount, plenty of overtime. Supervisors muck in

    Cons

    Can't keep drivers because of poor wages in relation to workload. Disorganised shift patterns.

    Advice to Management

    Increase wages


  3. Not

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    people are good craic and busy

    Cons

    management treat their staff like animals


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Honesty

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deputy Manager in Birmingham, England (UK)
    Current Employee - Deputy Manager in Birmingham, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Values, pay, store moves, training

    Cons

    Values, pay, careers advancement, internal moves

    Advice to Management

    none


  6. sold to lloyds now

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Dispenser in Sheffield, England (UK)
    Current Employee - Pharmacy Dispenser in Sheffield, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I have been working at J Sainsbury full-time (More than 10 years)

    Pros

    Well staffed, well trained, discount

    Cons

    Store management not intrested in pharmacy, poor pay, bad communication, no progression, too much paperwork. y

    Advice to Management

    Get out of your office


  7. Customer service assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in Sheffield, England (UK)
    Current Employee - Customer Service Assistant in Sheffield, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good products, good customer service, high store standards

    Cons

    Under qualified management and many managers have no people skills

    Advice to Management

    Be more selective who you promote


  8. Struggling to change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Holborn, England (UK)
    Former Employee - Anonymous Employee in Holborn, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at J Sainsbury full-time (More than 10 years)

    Pros

    High degree of trust and autonomy for Store Support Centre employees. A general drive to work towards the vision. Good range of benefits (depending on your grade).

    Cons

    Mike Coupe is a dreadful CEO who has no appreciation for people. The threat of downsizing or relocation to Coventry is very real. There is a real move away from a people focus, to purely hard results. The pay is not as competitive as it used to be. The IT infrastructure is awful and doesn't help with getting anything done. Leadership is very political, and the same people have been in role for too long.

    Advice to Management

    Stop treating knowledge-workers as a commodity, there are other employers in London who will treat us much better.


  9. Customer Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Assistant in London, England (UK)
    Current Employee - General Assistant in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free uniform and cheap food in staff room

    Cons

    The discount is only 10% ( should be higher on Sainsbury's products), management is poor and often clueless as they are often trained by sales assistants on departments other than checkouts, very unprofessional, there's also lots of favouritism. The pay would be alright if I wasn't over worked and alienated, many staff have bad attitude and if you want a transfer you have to prompt instore HR. I wouldn't recommend anyone to work here.

    Advice to Management

    It's really gone downhill this past year, many people have left due to poor treatment and poor management mainly. Sainsbury's really needs to sort it out because it's getting ridiculous now.


  10. customer service Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in Leicester, England (UK)
    Current Employee - Customer Service Assistant in Leicester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Because it is good shopping centre and I always shopping in sainsbury

    Cons

    I will share my friend about sainsbury


  11. Customer Assistant Role GOOD & BAD

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant Convenience in London, England (UK)
    Current Employee - Customer Service Assistant Convenience in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Contract & shift timetabling is very flexible and can suit you if you're a student or an individual that cannot commit to the full-time positions Overtime is always available on request, this is one aspect I admire about the customer assistant role at Sainsbury's. Because as a student, you almost cannot work more than 25hours in a week as it would be hard to balance both studies and work. Yet in the summer, when you have finished your studies at the end of the year, Sainsbury's will always give you more hours than your contracted which would deem you a "full-time" colleague till your start your studies again in september or whenever. Pay is quite decent and can be extra rewarding when doing more overtime hours

    Cons

    Hierarchy don't show any interests or provide adequate help to all personnels who works as a customer assistant. When working at a supermarker or a local store, you would notice that everyone eventually takes sides because of mutual background relations etc. Managers are definitely in on this as well. Favouritism is such a BIG issue in Sainsbury's that not only does it cause bad team morale but it creates a bad environment within the whole store that eventually gets transferred onto the customers. When Sainsbury's advertised their positions to the public, they call their organisation "a great place to work". This is clearly not the case, as a customer assistant you can at times be treated like a 'slave'. Managers show no manners or courtesy to their staff when individuals have completed their tasks effectively and thoroughly. Most of the days, certain individuals (which I have experienced on a number of occasions) are tasked to carry out a number of duties than other colleagues which is completely unfair. Yet again this all comes down to the favouritism factor that is continuously on-going each and everyday in all Sainsbury's stores.

    Advice to Management

    Take pride and care to your current crop of colleagues whilst you have them at your disposal rather than always looking to your books first. The ones that tend to leave are the ones who I believe are extremely bright and have the potential to aid Sainsbury's in standing them out from their other supermarket competitors.



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