Jack Henry & Associates Reviews

Updated July 10, 2015
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4.0
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Jack Henry & Associates CEO and Director Jack Prim
Jack Prim
64 Ratings

Pros
  • My manager puts a lot of emphasis on proper work-life balance (in 15 reviews)

  • Given laptop to work from home if needed (in 12 reviews)

Cons
  • It has to come down from upper management (in 7 reviews)

  • Barely cost of living adjustments really (in 4 reviews)

More Pros and Cons

71 Employee Reviews

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  1. Featured Review

    Helpful (2)

    Good company with a great culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, AL
    Current Employee - Anonymous Employee in Birmingham, AL

    I have been working at Jack Henry & Associates full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been with JHA over a year, and I can honestly say this is a very good company. One's personal experience may vary depending on the department in which you work and the person who is supervising said department... But that is the struggle of any large company. From a corporate viewpoint, I feel like I am valued and respected. I don't feel like upper management is out for their own purposes with no regard for those of us on the front-lines. I feel like they understand we are the ones making customers happy and ensuring JHA's products work on a daily basis. And that goes a long way in making me happy at work.

    Cons

    The pay is a little low. I took a small cut in pay from my last job when I was hired. But I would do it again. The workplace environment in my previous job was terrible in comparison. I feel compensated in ways beyond money-- like work/life balance, respect, and independence. I think one would be hard-pressed to find a company that does a better job than JHA at providing a well-rounded environment with all things considered. You may be able to find places doing just as well (there are some good companies out there!), but I think it would be tough to find someone doing much better. (Apart from your iconic workplaces like Google, etc). To reiterate, the experience is individualized and depends largely on your department and supervisor. But JHA allows movement inside the company to find your best fit. And my supervisor will not be in the same place forever, either. It is better to work for a good company and a not-so-great boss than to work for a crummy company and have a great boss. The company is larger than the man or woman for whom you work. It is also larger than your department.

    Advice to Management

    Keep doing what you are doing. Maybe provide some mandatory training for supervisors to help have more consistency in middle-management.


  2. Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack Henry & Associates

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great team of people to work with across the company. Flexible work hours/remote for some. Casual environment.. CEO is down to earth and approachable which is refreshing.

    Cons

    The only con I've encountered is lack of opportunity to grow in the company. Would like to see more employee promotions or career paths.


  3. Great things at JHA.....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO

    I have been working at Jack Henry & Associates

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work/life balance is the biggest benefit for me. Being a mother of smaller children, I am able to be with them when needed and still perform my best at work. It allows me to focus on my job and not have the stress or worry if my kids need me for something. The benefits package is also a big plus for me. With the cost of insurance at most companies, JHA does a great job at keeping our costs low and affordable.

    Cons

    Nothing that I have experienced.

    Advice to Management

    Keep thinking about your employees and they will do the same for you.


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  5. Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack Henry & Associates full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Jack Henry is an awesome place to work. Very good culture. Very strong company.

    Cons

    No real downsides. No place is perfect.

    Advice to Management

    None.


  6. Programmer Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy, great to learn from

    Cons

    Lower Pay, Proprietary Language, Company doesn't' seem to want to stay with the times


  7. good place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MO
    Current Employee - Anonymous Employee in Springfield, MO

    I have been working at Jack Henry & Associates full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Jack Henry is a family friendly company providing great benefits and flexible work schedules in addition to opportunities to work from home.

    Cons

    Application process is slow and starting wages tend to be low balled making it difficult over time to achieve competitive wages.

    Advice to Management

    Jack Henry is consistently improving its opportunities for employees. Keep up the great work in hiring staff and keeping current employees salaries above par.


  8. Good job, but company has efficiency issues.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Jack Henry & Associates (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pay, benefits; these are all good. Good atmosphere and everyone gets along and works together.

    Cons

    There simply aren't enough people to meet the demands of clients. In house software development is problematic due to the scattered nature of a small group of programmers. System problems can take a long time to fix as a result. When problems arise, there just isn't enough people to handle all the incoming requests. Executive management appears to disregard ideas that would improve all of this, software included, and they seem to be stuck on sticking to old standards for application deployment and usability. These problems affect not only the company's customers, but their support groups as well who bear the burden of these issues from both sides (customer and employer).

    Advice to Management

    Need more people to handle the tasks and more forward thinking development processes. Some issues are very elementary and reflect badly to the end user in comparison to other options available at our current technological standpoint in 2015.


  9. Programmer Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst in Freistatt, MO
    Current Employee - Programmer Analyst in Freistatt, MO

    I have been working at Jack Henry & Associates (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Benefits, Team Work ethic, Flexibility, Longevity, and PTO.

    Cons

    Long hours when travelling, sometimes work with unpleasant customers.


  10. Instructional Design Specialist

    Current Employee - Instructional Design Specialist in Joplin, MO
    Current Employee - Instructional Design Specialist in Joplin, MO

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company culture. Very good place to work.

    Cons

    Not on par with salaries in other parts of the country.


  11. Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Representative in Elizabethtown, KY
    Current Employee - Customer Support Representative in Elizabethtown, KY

    I have been working at Jack Henry & Associates full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good pay, great benefits

    Cons

    under appreciated by management

    Advice to Management

    Listen to the advise that employees give you. Promote within the company so that employees that have given the company years of their lives has a chance to move up.



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