Jack Henry & Associates

  www.jackhenry.com
  www.jackhenry.com

Jack Henry & Associates Reviews

Updated September 10, 2014
Updated September 10, 2014
154 Reviews
3.6
154 Reviews
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Jack Henry & Associates CEO and Director Jack Prim
Jack Prim
126 Ratings

Review Highlights

Pros
  • Benefits are very good and you truly do have amazing work life balance (in 15 reviews)

  • flexible work (partial work from home), interesting tasks, fun coworkers (in 11 reviews)


Cons
  • Data Center Upper Management bows down to application development/management (in 7 reviews)

  • Yearly cost of living raises are barely that (in 4 reviews)

More Highlights

42 Employee Reviews Back to all reviews

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  1.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Atlanta, GA
    Current Employee - Senior Software Engineer in Atlanta, GA

    I have been working at Jack Henry & Associates full-time (more than 5 years)

    Pros

    You might think business software is boring. Here's what I've discovered. Anything can be boring if you're surrounded by the wrong people. Jack Henry is not one of those places. Everyone likes what they're doing. And most of the people have quite a bit of experience doing it. The software development teams are dynamic, and work with the latest technologies. The people are fun. It's the first place I've worked in years where I feel relaxed. You start out with a liberal vacation plan. And they really encourage you to take it. You can work from home when you need to. You get current training, and are always encouraged to learn more. Dress is casual, so jeans and a t-shirt most days.

    Cons

    Upper Upper management can be a bit stiff. But they usually come around.

    Advice to ManagementAdvice

    Salaries need to regularly checked against the market.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    If you are a dedicated employee and have pride in your efforts, you will love working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Lenexa, KS
    Current Employee - Management in Lenexa, KS

    I have been working at Jack Henry & Associates full-time (more than 10 years)

    Pros

    As a long-term employee of the company, I have seen my income, and career progress in exciting ways! Management truly cares about employees and the customers we serve, and conveys a sense of always considering alternatives when evaluating internal and external decisions.

    Cons

    The biggest challenges is people that would rather complain than contribute to the company or team success. Honestly, there are plenty of other places to work. If you have cause for concern or complaint, then please get out of our company. We would much rather work along side of someone that wants to be here and has pride in our company and solutions. Let's be honest... if you gave this company a single-star rating or wouldn't recommend working here, you probably are an 8-to-5 employee that is doing the bare minimum and fear a forced departure any day now anyway.

    Advice to ManagementAdvice

    Don't allow sub-standard employees to remain in our midst. Develop a clear career-progression path for employees that aim to succeed.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack Henry & Associates full-time

    Pros

    fantastic boss-good atmosphere-beautiful office

    Cons

    I guess the cons are the extras they took away.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Currently working at my favorite company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementations Supervisor in Springfield, MO
    Current Employee - Implementations Supervisor in Springfield, MO

    I have been working at Jack Henry & Associates full-time

    Pros

    Ethical management decisions, very competitive benefits, and a great workplace environment. JHA was my brass-ring before I got here, and they have proven, close to a decade later, to still be my favorite company. They respect hard work, customer service, ethical decision-making, and a common passion for excellence. They really stand by their mission, and continue to reinforce "Do the Right Think, Do Whatever It Takes, and Have Fun."

    Cons

    Following the industry, benefits have tightened up. Certain departments have been known to hold onto the "dead weight" people for too long, but this patience with under-performers COULD be considered "a positive," depending on what side of the fence the person is on.

    Advice to ManagementAdvice

    I advise to keep up ethical decision-making, opportunities for advancement, and advancing the company. Not all managers are leaders, and I advise that upper managers continue to help train managers, who want to grow into great leaders.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems/Network Administrator
    Current Employee - Systems/Network Administrator

    I have been working at Jack Henry & Associates full-time

    Pros

    Plenty of opportunities for training and growth. They live by their motto Do The Right Thing, Do What it Takes and Have Fun. One of the Top 100 Places to Work.

    Cons

    Always more stuff to do than you have time for. Headcount and load are always in need of balancing. Some people end up working all the time (after hours).

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I LOVE WORKING HERE!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack Henry & Associates full-time (more than an year)

    Pros

    Many of the Pros are going to pertain specific to my job. Flexible hours, ability to work from home, extremely competitive salary, great team to work with/on, and excellent leadership in management.

    Cons

    I have been with JHA for over a year now and loved every minute of it. I know it doesn't sound possible, but there are no drawbacks.

    Advice to ManagementAdvice

    I am well compensated for my position - and get 19 days off a year + all federal holidays. I personally wouldn't mind the responsibility of management or being promoted, but am very happy where I currently am and when my time comes I will be patiently waiting.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Unmatched Corporate Culture and Limitless Opportunity for those willing to Work Hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Specialist in Denver, CO
    Current Employee - Solutions Specialist in Denver, CO

    I have been working at Jack Henry & Associates full-time (more than 10 years)

    Pros

    I absolutely love the corporate culture and values that JHA represents. I have so much pride in our way of doing business - Do the Right Thing, Do Whatever it Takes, and Have Fun. The benefits are stellar, and the opportunities for advancement are amazing. I could never have imagined the opportunities I've been given during my tenure with JHA many years ago when I joined the team.

    Cons

    With our phenomenal growth through the years, we have sometimes struggled to speak with one voice, particularly following acquisitions. I believe our executive management still works on unifying our front and communicating and disseminating our corporate culture out to newly acquired employees and newly hired employees. I think our unique culture is our single biggest differentiation, so it is critical that we all share this as a common value and language.

    Advice to ManagementAdvice

    Keep doing what you are doing! Love, love, love JHA.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems/Network Administrator in Alpharetta, GA
    Current Employee - Systems/Network Administrator in Alpharetta, GA

    I have been working at Jack Henry & Associates full-time (more than 10 years)

    Pros

    Flexible with working from home. Competitive salary. Motto includes Have Fun which JHA def knows how to do. Great place to work.

    Cons

    Depending on what area you work in you could have to travel a lot and work late hours. Nothing else i can think of.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work and grow your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Springfield, MO
    Current Employee - Software Engineer in Springfield, MO

    I have been working at Jack Henry & Associates full-time (more than 8 years)

    Pros

    Management is family friendly
    Benefits such as health insurance, 401k, EPSPP, PTO
    Salary
    Work remote flexibility
    I have found that if you want to grow your career you can with JHA. They will help pay for college if you choose to go back. They also have internal job postings to help further your career.

    Cons

    I don't see any. As long as you are willing to push your self you will grow with the company.

    Advice to ManagementAdvice

    Keep the family friendly work environment and work to promote employees under you.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Service to Financial Institutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack Henry & Associates full-time (more than 10 years)

    Pros

    Very stable company; nation-wide branches; multiple subsidiary companies offer many opportunities; focus on customer service; fair location-adjusted wages, good benefits; high community involvement; relaxed yet focused company culture; supports ongoing education of employees

    Cons

    Highly structured job classifications; moving between types of positions may be needed for ongoing promotion; some segments of the company run with absentee management;

    Advice to ManagementAdvice

    Keep a balanced view of production levels desired for employees

    Recommends
    Positive Outlook
    Approves of CEO

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