Jack in the Box

  www.jackinthebox.com
  www.jackinthebox.com

Jack in the Box Reviews

Updated September 29, 2014
Updated September 29, 2014
211 Reviews
2.8
211 Reviews
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Leonard A. Comma
29 Ratings

Review Highlights

Pros
  • fast paced theres always something to do (in 12 reviews)

  • 80% of the workers are obese because of the free food (in 9 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 12 reviews)

  • long hours of standing on feet, rude customers, eager managers, look out for guest shoppers (in 9 reviews)

More Highlights

37 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great History ...Future in question

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Jack in the Box full-time (more than 10 years)

    Pros

    This was a great place to work. Employees were promoted based on sucess and the company looked out for thier folks. It use to be a badge of honor to work here for a long time.

    Cons

    The last few years the management acted like people that had been at the company very long was a liability.

    Advice to ManagementAdvice

    It really does just come down to good people. You need to recognized individuals rather than generalize. You may be right hast it is hard to implement big changes with staff that has been with the company for a long time but you won't find success being so hostile to long term employees.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    it was a roller coaster of highs and lows

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in San Diego, CA
    Former Employee - Financial Analyst in San Diego, CA

    I worked at Jack in the Box full-time (more than 10 years)

    Pros

    the people, the culture, the possibility of making things better.

    Cons

    Constant change, protracted downsizing effect on morale.

    Advice to ManagementAdvice

    Make it a good place to work again and give confidence back to those left.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Cook in Saint Louis, MO
    Current Employee - Cashier/Cook in Saint Louis, MO

    I have been working at Jack in the Box part-time (more than 3 years)

    Pros

    they're clean it is very nice and its a lot of teamwork

    Cons

    some customers demand a lot

    Advice to ManagementAdvice

    let your co-workers know you care

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great people to work with, management needs to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Downey, CA
    Current Employee - Team Leader in Downey, CA

    I have been working at Jack in the Box full-time (more than an year)

    Pros

    Environment,facility, fast to learn as a first job n great people to work with

    Cons

    Management, unfair salaries, no vacation,schedules n have to work in holidays

    Advice to ManagementAdvice

    Think more about their own employees then the boss

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Good job for one with no college degree

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in San Antonio, TX
    Current Employee - Restaurant Manager in San Antonio, TX

    I have been working at Jack in the Box full-time (more than 3 years)

    Pros

    Decent pay for no college education. Had good benefits back then.

    Cons

    No clear goals, vision or support form corporate. Required to train and retain minimum wage employees who clearly are looking to get another job.

    Advice to ManagementAdvice

    Listen to managers on the ground and provide clear long term expectations

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Cool Team to be on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Kent, WA
    Current Employee - Cashier in Kent, WA

    I have been working at Jack in the Box part-time (less than an year)

    Pros

    Lots of Fun
    Great people
    Awesome food

    Cons

    Constant Accusing
    other then that nothing i can think of

    Advice to ManagementAdvice

    Relax a little to the specific person.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Some tough times - but still a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Jack in the Box full-time (more than 8 years)

    Pros

    Work life balance is the best I have seen at any company. New leadership has a lot of energy.

    Cons

    downsizing recently and budget pressures - no fun.

    Advice to ManagementAdvice

    figure out how to differentiate Jack from the crowd!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box full-time (less than an year)

    Pros

    everything was good with this job

    Cons

    nothing was really bad about this job

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Not a bad job during school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Cook in Pleasanton, CA
    Former Employee - Cashier/Cook in Pleasanton, CA

    I worked at Jack in the Box part-time (more than an year)

    Pros

    - Flexible hours,
    - Positive environment
    - I worked there while I was a college student and it gave me money in my pocket and provided me with a steady paycheck and flexible hours when I needed. Overall it wasn't a bad experience while I worked at the Pleasanton store (which is a nice upper-middle class city)

    Cons

    - Depending on the restaurant, there can be understaffing during crucial hours.
    - Pay
    -I also worked at the Stockton Ca store when I transferred schools and had a much different experience, not because of management or co-workers, but the neighborhood and clientele of the restaurant. Stockton is a notoriously bad city and while working I had to deal with many drug addicts and homeless people that wandered in the store.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    It was fun and hardworking first job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Murrieta, CA
    Current Employee - Team Leader in Murrieta, CA

    I have been working at Jack in the Box full-time (more than an year)

    Pros

    Great first job to get a feel in the workforce.
    Fun coworkers
    Free Food during graveyard
    Learn to know more about customers

    Cons

    Very stressful and very busy during lunch
    Under staff at some shifts
    Graveyard can be annoying because it is only the Shift Leader and cook.
    Rude Customers
    Constant pressure to do well if you are a Team Leader!

    Recommends
    Neutral Outlook
    Approves of CEO

Jack in the Box Photos

Entrance to the Jack in the Box headquarter office in San Diego, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.61)
Corporate headquarters
jack in the box

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