Jack in the Box Reviews

Updated July 27, 2015
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154 Employee Reviews

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  1. A corporate iceberg with heart

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Manager in San Diego, CA
    Current Employee - Corporate Manager in San Diego, CA

    I have been working at Jack in the Box full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very people oriented environment that emphasizes work-life balance. The old culture is starting to get with the times, slowly. Big emphasis on personal growth and development.

    Cons

    Things move slowly, and benefits are lacking, if you're not motivated by your role it's easy to look elsewhere or be poached by the competition.

    Advice to Management

    Keep the culture change going, embrace the millennial workforce, and fix technology and process issues.


  2. Intern Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in San Diego, CA
    Current Intern - Intern in San Diego, CA

    I have been working at Jack in the Box as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great insight into the company, with managers who are willing to answer all questions. Also has a very strong company culture.

    Cons

    Only part time positions are available for internships. But other than that, no bad feedback other than it's a pretty competitive position.


  3. Great place to stay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pension Administrative in San Diego, CA
    Current Employee - Pension Administrative in San Diego, CA

    I have been working at Jack in the Box full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment Positive growth Education Opportunities Bonus Programs Fun Events Great Location

    Cons

    Stuck in transition at times Lack of communication amongst departments Clicks Lack of stimulation in work processes

    Advice to Management

    Allow workers to go beyond their roles and have a voice. Take care of the people in the middle a little more with better base pay.


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  5. Great Environment to learn and grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Citrix in San Diego, CA
    Current Intern - Citrix in San Diego, CA

    I have been working at Jack in the Box as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly and helpful staff to work with

    Cons

    Building was a little confusing at first


  6. Job has a strong teamwork ethic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Granite City, IL
    Current Employee - Team Leader in Granite City, IL

    I have been working at Jack in the Box full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company and location is a great opportunity for someone who seeks to work hard and carries a strong sense for "teamwork". The amount of hours you receive is based on your performance which helps increase everyone's work ethic and also eliminates those who believe that simply showing up is their job. They offer promotion opportunities that are solely determined based on all around performance and the ability to excel in the majority of tasks at hand while meeting your speed of service quota in the midst of a very high volume atmosphere. Within my first two months of working for this company with zero prior experience in fast food I was offered a promotion to become a team leader. Thus proving to me that hard work does pay off if you're willing to give your all.

    Cons

    As with every job in America, there will always be certain things, situations, and people that can make your work environment less appealing, but as I mentioned on the topic of hours based on performance, they are also based on your attitude while in uniform. This company demands high expectations in customer service and satisfaction, as well as following procedure and even though this is definitely a pro compared to a con for me, some would see this to be a conflict ion to their preference in work environment and everyday standards.

    Advice to Management

    Continue to do what you're doing and this location will continue to excel in every aspect. There is always room for improvement simply because perfection isn't found in this field of work, but as an employee to this company, and having the opportunity to continue to gain knowledge in all categories, while having strong management of all levels who are willing to teach, I believe there isn't much more you could ask from this staff, most importantly, to simply ask yourself how dedicated you are to put in the long hard hours to move up within the company and become successful.


  7. Overall great environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Cook in San Bernardino, CA
    Current Employee - Cashier/Cook in San Bernardino, CA

    I have been working at Jack in the Box full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    They treat employees with respect and the number one goal is always customer satisfaction, "say yes to the guest" and its a pretty easy job.

    Cons

    Rotating schedule, but it should be expected!


  8. awesome

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Santa Monica, CA
    Current Employee - Cook in Santa Monica, CA

    I have been working at Jack in the Box

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Their cool awesome ans super duper fun

    Cons

    working sucks so lets not wokr

    Advice to Management

    lets party all night long


  9. Wonderful place to work with cross functional teams. Collaborative work environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great leadership. Wonderful place to work with cross functional teams. Collaborative work environment

    Cons

    Long hours. Not too many complaints for working at this organization. Other than you want to continuously strive for more.

    Advice to Management

    Give guidance not direction. Lead by example. Think about the image of the brand and if each employee represents brand well.


  10. Jack in the box cares about the customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Calif City, CA
    Current Employee - Team Member in Calif City, CA

    I have been working at Jack in the Box

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are friendly and the environment was grea. I enjoyed the fast paced work.

    Cons

    The customers can be unfriendly at times

    Advice to Management

    Listen to staff


  11. Fulfilling, challenging, relaxed pace, great work/life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Jack in the Box

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Culture, Great Pay. Fun.

    Cons

    Company has no major issues.



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