Jack in the Box

www.jackinthebox.com

Jack in the Box Reviews

Updated January 26, 2015
Updated January 26, 2015
231 Reviews
2.8
231 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Leonard A. Comma
38 Ratings

Review Highlights

Pros
  • fast paced theres always something to do (in 12 reviews)

  • 80% of the workers are obese because of the free food (in 9 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 13 reviews)

  • long hours of standing on feet, rude customers, eager managers, look out for guest shoppers (in 9 reviews)

More Highlights

118 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Environment to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Citrix in San Diego, CA
    Current Employee - Citrix in San Diego, CA

    I have been working at Jack in the Box as an intern (less than a year)

    Pros

    Friendly and helpful staff to work with

    Cons

    Building was a little confusing at first

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Prepare to be under-equipped and unprepared to serve bad food.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member
    Current Employee - Team Member

    I have been working at Jack in the Box part-time (less than a year)

    Pros

    The work isn't that hard, and you can get a lot of hours if you want them.

    Cons

    The food is awful. The pay is worse.

    Advice to ManagementAdvice

    Find a better chain, lol.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box

    Pros

    Used to be a team and family atmosphere. Taking care of employees was a k e you to success full customers overall experience

    Cons

    Loyalty means nothing to the owner of this company. Hispanics tend to get favored over honest Managers. They won't even give a cost of living increase, to offset the rise in insurance. Many yes without a raise and always an excuses.

    Advice to ManagementAdvice

    Don't make future investment s in other markets at the risk of this one. Remember that bigotry isn't just white and black.

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  5.  

    Shift Manager (Team Leader)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Baton Rouge, LA
    Current Employee - Cashier in Baton Rouge, LA

    I have been working at Jack in the Box part-time (more than 5 years)

    Pros

    Compared to most fast food restaurant, JITB does pay a bit better. In Louisiana, most fast food companies start employees at a hourly wage of $7.25. At JITB, the hourly wage for starting team members is .=$0.20 higher.

    Jack In The Box is an okay job for youngsters starting out wit a job. My advice to ANYONE in the fast food industry is to work hard and may your way to become a shift manager. Work as a shift manager for 2 years or so...THEN LEAVE THE FAST FOOD INDUSTRY. DO NOT STAY!!

    Cons

    Over worked
    Under payed
    Unprofessional co-workers
    Maintenance and restaurant up keep.
    Hierarchy and favoritism was definitely carried out by employers and managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    It is a stressful envirornment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier, Shift Leader in Phoenix, AZ
    Current Employee - Cashier, Shift Leader in Phoenix, AZ

    I have been working at Jack in the Box full-time (more than 5 years)

    Pros

    You can move up in the company pretty quickly,which is good financially.

    Cons

    They don't value the employees like they should,At times I would work an 11 hour shift with no break.While there is opportunity to grow,they don't properly train you for the job.

    Advice to ManagementAdvice

    More organization,better treatment of employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Oceanside, CA
    Current Employee - Cashier in Oceanside, CA

    I have been working at Jack in the Box part-time (more than a year)

    Pros

    fast paced theres always something to do

    Cons

    pay is horrible there is no room for mobility

    Advice to ManagementAdvice

    needs to be more productive

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Idaho Falls, ID
    Current Employee - Cashier in Idaho Falls, ID

    I have been working at Jack in the Box full-time

    Pros

    Friendly and fun people to work with.

    Cons

    Trying to keep times down as much as possible.

    Advice to ManagementAdvice

    Keep your word on things.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great place to stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pension Administrative in San Diego, CA
    Current Employee - Pension Administrative in San Diego, CA

    I have been working at Jack in the Box full-time (more than 3 years)

    Pros

    Great work environment
    Positive growth
    Education Opportunities
    Bonus Programs
    Fun Events
    Great Location

    Cons

    Stuck in transition at times
    Lack of communication amongst departments
    Clicks
    Lack of stimulation in work processes

    Advice to ManagementAdvice

    Allow workers to go beyond their roles and have a voice. Take care of the people in the middle a little more with better base pay.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    For a part time job OK,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Honolulu, HI
    Current Employee - Cashier in Honolulu, HI

    I have been working at Jack in the Box part-time (less than a year)

    Pros

    Friendly staff, Flex hours. you can learn a lot in short time.

    Cons

    Too much work for the minimal wage.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Sugar Land, TX
    Current Employee - Cook in Sugar Land, TX

    I have been working at Jack in the Box full-time (more than a year)

    Pros

    Decent pay
    Managers work with your schedule
    Fast Pace environment with a lot of overtime available
    Get your bachelor's and apply for management it has endless opportunities some store managers make 70k+

    Cons

    Not telling employee's how to move up
    Takes at least 4 years to move up to management without a degree
    Work Hard and no compensation pay is base. no tips or bonuses for good service

    Advice to ManagementAdvice

    Listen to the cooks

    Doesn't Recommend
    Positive Outlook

Jack in the Box Photos

Entrance to the Jack in the Box headquarter office in San Diego, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.61)
Corporate headquarters
jack in the box

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