Jack in the Box Reviews

Updated August 26, 2014
Updated August 26, 2014
196 Reviews

2.6
196 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Leonard A. Comma
21 Ratings

Review Highlights

Pros
  • Also it is usually a fairly fast paced dynamic environment and can be a decent place for more high energy people to work (in 9 reviews)

  • 80% of the workers are obese because of the free food (in 8 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 11 reviews)

  • constant attentiveness to customers and occasional rude customers (in 8 reviews)

More Highlights

100 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Never worked so hard for so little money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew  in  Spokane, WA
    Current Employee - Crew in Spokane, WA

    I have been working at Jack in the Box full-time for more than a year

    Pros

    It is not a difficult application process. Even with very limited work history and no education it is pretty easy to get the job and work it long enough to get a better job. Also it is usually a fairly fast paced dynamic environment and can be a decent place for more high energy people to work.

    Cons

    Graveyard shifts were often busy, and so understaffed that it was almost impossible to take breaks. The buzzer over the drive-through window was incredibly loud and would usually make it more difficult to hear customers orders which was ironic because the buzzer was intended to encourage us to work faster.
    Between the drive through buzzer, timers for the grill and friar, and dysfunctional headsets I would often end up going home with a ringing in my ears that would disrupt my sleep. My hearing has literally never been the same.There is also very little real opportunity for advancement.

    Advice to ManagementAdvice

    Follow

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    A corporate iceberg with heart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Manager  in  San Diego, CA
    Current Employee - Corporate Manager in San Diego, CA

    I have been working at Jack in the Box full-time for more than 5 years

    Pros

    Very people oriented environment that emphasizes work-life balance. The old culture is starting to get with the times, slowly. Big emphasis on personal growth and development.

    Cons

    Things move slowly, and benefits are lacking, if you're not motivated by your role it's easy to look elsewhere or be poached by the competition.

    Advice to ManagementAdvice

    Keep the culture change going, embrace the millennial workforce, and fix technology and process issues.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Decent First Job

    Current Employee - Team Member  in  Seattle, WA
    Current Employee - Team Member in Seattle, WA

    I have been working at Jack in the Box part-time for more than a year

    Pros

    50 percent off food and a pretty easy job.

    Cons

    Many simple duties for minimum wage.

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  5.  

    manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ASS Manager  in  Weatherford, TX
    Current Employee - ASS Manager in Weatherford, TX

    I have been working at Jack in the Box full-time for more than 10 years

    Pros

    meet people have fun at work

    Cons

    weird hours overnights are bad

    Advice to ManagementAdvice

    work more

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    A lot of hours not enough pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager  in  Cincinnati, OH
    Current Employee - Restaurant Manager in Cincinnati, OH

    I have been working at Jack in the Box full-time

    Pros

    no organization . They don't back there Store Managers. Jack will let employees and team leads no call no show and even quit (walk out in the middle of the shift three times)
     then bring them back.

    Cons

    You are constantly running a shift with one or two people, includes fryers, grill, assembly, D-thru front cash and still expected to hit sos

    Advice to ManagementAdvice

    Think long and hard before you take the position, Your life is there's never a weekend off. supposed to have 5 personal days, five sick days, but if you take one they will write you up for missing a day

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Its Exhausting and they do not respect when you feel sick nor when is a family emergency, there is a lot of favoritism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Indio, CA
    Current Employee - Cashier in Indio, CA

    I have been working at Jack in the Box part-time for more than 3 years

    Pros

    There is nothing good about this job.

    Cons

    You are over worked and no matter how good a job you do, you don't get rewarded or praise just "Thats your job" but you need to miss work they give you a warning for pointless reasons. They do not care about your problems on the side even if it's personal and if you are sick you better take some medicine because there is no way you are missing. I regret ever applying at this restaurant.

    Advice to ManagementAdvice

    Set some boundaries with the power of the supervisors.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Pleasing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box

    Pros

    i love everything about it

    Cons

    none of the above. thank you

  9.  

    OverWorked,UnderPaid and UnAppreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader  in  San Diego, CA
    Current Employee - Team Leader in San Diego, CA

    I have been working at Jack in the Box full-time for more than 8 years

    Pros

    No pros all bad

    Cons

    Pay is minimal damands are ridiculous constantly changing

    Advice to ManagementAdvice

    Treat ALL the employees with respect and dignity ... try asking employees about what really goes on in your restaurants... show appreciation to ALL employees ... u only seem to reward assistance and up and they do the least work... evaluate employees on their work not the sales at store ... the employees have no control over sales even when they suggestive sell and give customer a wow experience

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    It's a very harsh environment to work.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box

    Pros

    Free food, drinks, get to try new things, opportunity for advancement, checks every two weeks, making your food unique sometimes.

    Cons

    Rude coworkers, poor management, terrible customers, no breaks, no meals, end up staying 2-3 hours after your shift ends, constant threats of being fired. Issues and needs are not taken care of. Go through management like a box of tissues. Had to train myself on everything. Got no formal training whatsoever. Those videos teach you nothing and the stuff they should be teaching you you only learn when you become team leader. People think its cool but you have to deal with way more bs and only get paid 75c more for it. If you have a choice don't work here and don't be team leader. It's is not worth it. And I wouldn't suggest going higher. Management gets kicked out every six months as it is.

    Advice to ManagementAdvice

    Don't punish your good employees while your bad employees get away with everything.

  11.  

    I love the co workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader  in  El Cajon, CA
    Current Employee - Team Leader in El Cajon, CA

    I have been working at Jack in the Box full-time for more than 5 years

    Pros

    20% discounts, free drinks, free 4$meal when you are a team leader

    Cons

    Graveyard shifts
    Always open
    Smell like grease
    Can't wear jewelry
    Bums in dining room

    Advice to ManagementAdvice

    I think everyone should get a free meal, people work extremely hard

    Recommends
    Positive Outlook
    No opinion of CEO

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