Jack in the Box

  www.jackinthebox.com
  www.jackinthebox.com
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Jack in the Box Reviews

Updated August 29, 2014
Updated August 29, 2014
197 Reviews
2.7
197 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Leonard A. Comma
22 Ratings

Review Highlights

Pros
  • Also it is usually a fairly fast paced dynamic environment and can be a decent place for more high energy people to work (in 9 reviews)

  • 80% of the workers are obese because of the free food (in 8 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 11 reviews)

  • constant attentiveness to customers and occasional rude customers (in 8 reviews)

More Highlights

101 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    It's a very harsh environment to work.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box

    Pros

    Free food, drinks, get to try new things, opportunity for advancement, checks every two weeks, making your food unique sometimes.

    Cons

    Rude coworkers, poor management, terrible customers, no breaks, no meals, end up staying 2-3 hours after your shift ends, constant threats of being fired. Issues and needs are not taken care of. Go through management like a box of tissues. Had to train myself on everything. Got no formal training whatsoever. Those videos teach you nothing and the stuff they should be teaching you you only learn when you become team leader. People think its cool but you have to deal with way more bs and only get paid 75c more for it. If you have a choice don't work here and don't be team leader. It's is not worth it. And I wouldn't suggest going higher. Management gets kicked out every six months as it is.

    Advice to ManagementAdvice

    Don't punish your good employees while your bad employees get away with everything.

  2.  

    OverWorked,UnderPaid and UnAppreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader  in  San Diego, CA
    Current Employee - Team Leader in San Diego, CA

    I have been working at Jack in the Box full-time for more than 8 years

    Pros

    No pros all bad

    Cons

    Pay is minimal damands are ridiculous constantly changing

    Advice to ManagementAdvice

    Treat ALL the employees with respect and dignity ... try asking employees about what really goes on in your restaurants... show appreciation to ALL employees ... u only seem to reward assistance and up and they do the least work... evaluate employees on their work not the sales at store ... the employees have no control over sales even when they suggestive sell and give customer a wow experience

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Agoura Hills, CA
    Current Employee - Assistant Manager in Agoura Hills, CA

    I have been working at Jack in the Box full-time for more than a year

    Pros

    Provides great work experience, in a non hostile environment. Great first job management experience. Very easy if you speak both english and spanish and have a high school education.

    Cons

    No formal training! Had to teach everything to myself. Underpaid and over worked. There was no manager at the time so I did all the work, The area coach kept postponing my manager raise so that i would continue to do the work but without the pay. Could have sued but I'm not that kind of person.

    Advice to ManagementAdvice

    Fix the crookedness and lack of following of policies and procedures.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Cook  in  Saint Louis, MO
    Current Employee - Cashier/Cook in Saint Louis, MO

    I have been working at Jack in the Box part-time for more than 3 years

    Pros

    they're clean it is very nice and its a lot of teamwork

    Cons

    some customers demand a lot

    Advice to ManagementAdvice

    let your co-workers know you care

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great people to work with, management needs to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader  in  Downey, CA
    Current Employee - Team Leader in Downey, CA

    I have been working at Jack in the Box full-time for more than a year

    Pros

    Environment,facility, fast to learn as a first job n great people to work with

    Cons

    Management, unfair salaries, no vacation,schedules n have to work in holidays

    Advice to ManagementAdvice

    Think more about their own employees then the boss

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box as an intern for less than a year

    Pros

    Great company culture, genuinely great environment
    Talented coworkers, everyone is always willing to help and give advice
    Progressive company with strong visionary leadership

    Cons

    No free Jack in the Box
    Can take a while to obtain answers to questions due to corporate structure

    Recommends
    Approves of CEO
  8.  

    Good job for one with no college degree

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager  in  San Antonio, TX
    Current Employee - Restaurant Manager in San Antonio, TX

    I have been working at Jack in the Box full-time for more than 3 years

    Pros

    Decent pay for no college education. Had good benefits back then.

    Cons

    No clear goals, vision or support form corporate. Required to train and retain minimum wage employees who clearly are looking to get another job.

    Advice to ManagementAdvice

    Listen to managers on the ground and provide clear long term expectations

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    I was able to work for corporate and franchise and learn the pros and cons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Denison, TX
    Current Employee - Manager in Denison, TX

    I have been working at Jack in the Box full-time for more than 10 years

    Pros

    working with corp. your able to run the business and working with franchise business runs you.

    Cons

    Able to have franchises when only choice you have is to cut labor to meet profit margin. And make it hard on hiring and keeping employees.

    Advice to ManagementAdvice

    Increase labor to where you can maintain the great guest service and speed of service that expected and should be able to give to the customers

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Cool Team to be on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Kent, WA
    Current Employee - Cashier in Kent, WA

    I have been working at Jack in the Box part-time for less than a year

    Pros

    Lots of Fun
    Great people
    Awesome food

    Cons

    Constant Accusing
    other then that nothing i can think of

    Advice to ManagementAdvice

    Relax a little to the specific person.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great People. 'Eh' Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader  in  Vista, CA
    Current Employee - Team Leader in Vista, CA

    I have been working at Jack in the Box full-time for more than a year

    Pros

    I love the people there, even some of the customers are great! The job is demanding, but easy to get used to.

    Cons

    The pay is not great, the discount stinks, and the franchise operation and higher ups treat you like crap and expect too much.

    Advice to ManagementAdvice

    My store manager is amazing! The franchise operators and area coaches though? Terrifying.

    Recommends
    Neutral Outlook
    No opinion of CEO

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