Jack in the Box

  www.jackinthebox.com
  www.jackinthebox.com

Jack in the Box Reviews

Updated December 14, 2014
Updated December 14, 2014
223 Reviews
2.8
223 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Leonard A. Comma
34 Ratings

Review Highlights

Pros
  • fast paced theres always something to do (in 12 reviews)

  • 80% of the workers are obese because of the free food (in 9 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 13 reviews)

  • long hours of standing on feet, rude customers, eager managers, look out for guest shoppers (in 9 reviews)

More Highlights

114 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    My first job experience in Houston

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box

    Pros

    close to my house, good food

    Cons

    less than 40 hours, low income

    Advice to ManagementAdvice

    Make some hispanic foods

  2.  

    I love the co workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in El Cajon, CA
    Current Employee - Team Leader in El Cajon, CA

    I have been working at Jack in the Box full-time (more than 5 years)

    Pros

    20% discounts, free drinks, free 4$meal when you are a team leader

    Cons

    Graveyard shifts
    Always open
    Smell like grease
    Can't wear jewelry
    Bums in dining room

    Advice to ManagementAdvice

    I think everyone should get a free meal, people work extremely hard

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Its Exhausting and they do not respect when you feel sick nor when is a family emergency, there is a lot of favoritism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Indio, CA
    Current Employee - Cashier in Indio, CA

    I have been working at Jack in the Box part-time (more than 3 years)

    Pros

    There is nothing good about this job.

    Cons

    You are over worked and no matter how good a job you do, you don't get rewarded or praise just "Thats your job" but you need to miss work they give you a warning for pointless reasons. They do not care about your problems on the side even if it's personal and if you are sick you better take some medicine because there is no way you are missing. I regret ever applying at this restaurant.

    Advice to ManagementAdvice

    Set some boundaries with the power of the supervisors.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    It's a very harsh environment to work.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box

    Pros

    Free food, drinks, get to try new things, opportunity for advancement, checks every two weeks, making your food unique sometimes.

    Cons

    Rude coworkers, poor management, terrible customers, no breaks, no meals, end up staying 2-3 hours after your shift ends, constant threats of being fired. Issues and needs are not taken care of. Go through management like a box of tissues. Had to train myself on everything. Got no formal training whatsoever. Those videos teach you nothing and the stuff they should be teaching you you only learn when you become team leader. People think its cool but you have to deal with way more bs and only get paid 75c more for it. If you have a choice don't work here and don't be team leader. It's is not worth it. And I wouldn't suggest going higher. Management gets kicked out every six months as it is.

    Advice to ManagementAdvice

    Don't punish your good employees while your bad employees get away with everything.

  6.  

    OverWorked,UnderPaid and UnAppreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in San Diego, CA
    Current Employee - Team Leader in San Diego, CA

    I have been working at Jack in the Box full-time (more than 8 years)

    Pros

    No pros all bad

    Cons

    Pay is minimal damands are ridiculous constantly changing

    Advice to ManagementAdvice

    Treat ALL the employees with respect and dignity ... try asking employees about what really goes on in your restaurants... show appreciation to ALL employees ... u only seem to reward assistance and up and they do the least work... evaluate employees on their work not the sales at store ... the employees have no control over sales even when they suggestive sell and give customer a wow experience

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Agoura Hills, CA
    Current Employee - Assistant Manager in Agoura Hills, CA

    I have been working at Jack in the Box full-time (more than an year)

    Pros

    Provides great work experience, in a non hostile environment. Great first job management experience. Very easy if you speak both english and spanish and have a high school education.

    Cons

    No formal training! Had to teach everything to myself. Underpaid and over worked. There was no manager at the time so I did all the work, The area coach kept postponing my manager raise so that i would continue to do the work but without the pay. Could have sued but I'm not that kind of person.

    Advice to ManagementAdvice

    Fix the crookedness and lack of following of policies and procedures.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Cook in Saint Louis, MO
    Current Employee - Cashier/Cook in Saint Louis, MO

    I have been working at Jack in the Box part-time (more than 3 years)

    Pros

    they're clean it is very nice and its a lot of teamwork

    Cons

    some customers demand a lot

    Advice to ManagementAdvice

    let your co-workers know you care

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great people to work with, management needs to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Downey, CA
    Current Employee - Team Leader in Downey, CA

    I have been working at Jack in the Box full-time (more than an year)

    Pros

    Environment,facility, fast to learn as a first job n great people to work with

    Cons

    Management, unfair salaries, no vacation,schedules n have to work in holidays

    Advice to ManagementAdvice

    Think more about their own employees then the boss

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box as an intern (less than an year)

    Pros

    Great company culture, genuinely great environment
    Talented coworkers, everyone is always willing to help and give advice
    Progressive company with strong visionary leadership

    Cons

    No free Jack in the Box
    Can take a while to obtain answers to questions due to corporate structure

    Recommends
    Approves of CEO
  11.  

    Good job for one with no college degree

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in San Antonio, TX
    Current Employee - Restaurant Manager in San Antonio, TX

    I have been working at Jack in the Box full-time (more than 3 years)

    Pros

    Decent pay for no college education. Had good benefits back then.

    Cons

    No clear goals, vision or support form corporate. Required to train and retain minimum wage employees who clearly are looking to get another job.

    Advice to ManagementAdvice

    Listen to managers on the ground and provide clear long term expectations

    Recommends
    Negative Outlook
    No opinion of CEO

Jack in the Box Photos

Entrance to the Jack in the Box headquarter office in San Diego, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.61)
Corporate headquarters
jack in the box

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