Jack in the Box

  www.jackinthebox.com
  www.jackinthebox.com
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Jack in the Box Reviews

Updated September 27, 2014
Updated September 27, 2014
208 Reviews
2.8
208 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Leonard A. Comma
28 Ratings

Review Highlights

Pros
  • fast paced theres always something to do (in 12 reviews)

  • 80% of the workers are obese because of the free food (in 9 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 12 reviews)

  • long hours of standing on feet, rude customers, eager managers, look out for guest shoppers (in 9 reviews)

More Highlights

105 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good job for one with no college degree

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager  in  San Antonio, TX
    Current Employee - Restaurant Manager in San Antonio, TX

    I have been working at Jack in the Box full-time for more than 3 years

    Pros

    Decent pay for no college education. Had good benefits back then.

    Cons

    No clear goals, vision or support form corporate. Required to train and retain minimum wage employees who clearly are looking to get another job.

    Advice to ManagementAdvice

    Listen to managers on the ground and provide clear long term expectations

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Cool Team to be on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Kent, WA
    Current Employee - Cashier in Kent, WA

    I have been working at Jack in the Box part-time for less than a year

    Pros

    Lots of Fun
    Great people
    Awesome food

    Cons

    Constant Accusing
    other then that nothing i can think of

    Advice to ManagementAdvice

    Relax a little to the specific person.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great People. 'Eh' Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader  in  Vista, CA
    Current Employee - Team Leader in Vista, CA

    I have been working at Jack in the Box full-time for more than a year

    Pros

    I love the people there, even some of the customers are great! The job is demanding, but easy to get used to.

    Cons

    The pay is not great, the discount stinks, and the franchise operation and higher ups treat you like crap and expect too much.

    Advice to ManagementAdvice

    My store manager is amazing! The franchise operators and area coaches though? Terrifying.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    I was able to work for corporate and franchise and learn the pros and cons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Denison, TX
    Current Employee - Manager in Denison, TX

    I have been working at Jack in the Box full-time for more than 10 years

    Pros

    working with corp. your able to run the business and working with franchise business runs you.

    Cons

    Able to have franchises when only choice you have is to cut labor to meet profit margin. And make it hard on hiring and keeping employees.

    Advice to ManagementAdvice

    Increase labor to where you can maintain the great guest service and speed of service that expected and should be able to give to the customers

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    Some tough times - but still a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Jack in the Box full-time for more than 8 years

    Pros

    Work life balance is the best I have seen at any company. New leadership has a lot of energy.

    Cons

    downsizing recently and budget pressures - no fun.

    Advice to ManagementAdvice

    figure out how to differentiate Jack from the crowd!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Sucks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader
    Current Employee - Team Leader

    I have been working at Jack in the Box full-time

    Pros

    At least you have a job.

    Cons

    bad pay, horrible hours, and just a bad experience overall.

    Advice to ManagementAdvice

    Treat your workers better. The "low-level" employees are the reason any of you even get paid and you treat them like crap. Paying your workers exactly minimum wage is just telling us that if you could pay us less, then you definitely would, which doesn't exactly inspire us.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box full-time for less than a year

    Pros

    everything was good with this job

    Cons

    nothing was really bad about this job

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Disingenuous Executive Leadership team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box full-time for more than 10 years

    Pros

    Decent insured health benefits package

    Cons

    Arrogant, uninformed leadership team. Myopic, ethnocentric worldview. Utterly transparent, self-serving interests that protect the status-quo and upper management's many entitlements and fat paychecks.

    Advice to ManagementAdvice

    Seek first to understand - collaboration, trust and open communication are key. Actions speak so much louder than empty words and promises. Lastly, it's not the how pretty the package is wrapped, but the contents that count.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    too much stress, not enough pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader  in  City of Industry, CA
    Current Employee - Team Leader in City of Industry, CA

    I have been working at Jack in the Box full-time for more than 8 years

    Pros

    free food,free food, free food

    Cons

    rude customers, bad schedules, low pay, unconsiderate upper managemet

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Need to escape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew  in  Boise, ID
    Current Employee - Crew in Boise, ID

    I have been working at Jack in the Box full-time for more than 5 years

    Pros

    Some cool co-workers. That's about it.

    Cons

    Everything you can think of. Franchise does not offer medical benefits. I haven't seen a raise in over 3 years. Constantly screamed and lectured at. Will not be staying at this company much longer, saving up to move away to a state that doesn't have Jack in it. Customers are very rude and demanding. Schedule always changing. Expect cold shoulder/not understanding from upper management when you don't make the numbers.

    Advice to ManagementAdvice

    Learn to communicate better. It's not always the employees fault for everything that goes wrong. Customers are drunk idiots at night.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Jack in the Box Photos

Entrance to the Jack in the Box headquarter office in San Diego, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.61)
Corporate headquarters
jack in the box

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