Jack in the Box

  www.jackinthebox.com
  www.jackinthebox.com

Jack in the Box Reviews

Updated October 29, 2014
Updated October 29, 2014
217 Reviews
2.9
217 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Leonard A. Comma
33 Ratings

Review Highlights

Pros
  • fast paced theres always something to do (in 12 reviews)

  • 80% of the workers are obese because of the free food (in 9 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 13 reviews)

  • long hours of standing on feet, rude customers, eager managers, look out for guest shoppers (in 9 reviews)

More Highlights

110 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    OverWorked,UnderPaid and UnAppreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in San Diego, CA
    Current Employee - Team Leader in San Diego, CA

    I have been working at Jack in the Box full-time (more than 8 years)

    Pros

    No pros all bad

    Cons

    Pay is minimal damands are ridiculous constantly changing

    Advice to ManagementAdvice

    Treat ALL the employees with respect and dignity ... try asking employees about what really goes on in your restaurants... show appreciation to ALL employees ... u only seem to reward assistance and up and they do the least work... evaluate employees on their work not the sales at store ... the employees have no control over sales even when they suggestive sell and give customer a wow experience

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Agoura Hills, CA
    Current Employee - Assistant Manager in Agoura Hills, CA

    I have been working at Jack in the Box full-time (more than an year)

    Pros

    Provides great work experience, in a non hostile environment. Great first job management experience. Very easy if you speak both english and spanish and have a high school education.

    Cons

    No formal training! Had to teach everything to myself. Underpaid and over worked. There was no manager at the time so I did all the work, The area coach kept postponing my manager raise so that i would continue to do the work but without the pay. Could have sued but I'm not that kind of person.

    Advice to ManagementAdvice

    Fix the crookedness and lack of following of policies and procedures.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Cook in Saint Louis, MO
    Current Employee - Cashier/Cook in Saint Louis, MO

    I have been working at Jack in the Box part-time (more than 3 years)

    Pros

    they're clean it is very nice and its a lot of teamwork

    Cons

    some customers demand a lot

    Advice to ManagementAdvice

    let your co-workers know you care

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great people to work with, management needs to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Downey, CA
    Current Employee - Team Leader in Downey, CA

    I have been working at Jack in the Box full-time (more than an year)

    Pros

    Environment,facility, fast to learn as a first job n great people to work with

    Cons

    Management, unfair salaries, no vacation,schedules n have to work in holidays

    Advice to ManagementAdvice

    Think more about their own employees then the boss

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box as an intern (less than an year)

    Pros

    Great company culture, genuinely great environment
    Talented coworkers, everyone is always willing to help and give advice
    Progressive company with strong visionary leadership

    Cons

    No free Jack in the Box
    Can take a while to obtain answers to questions due to corporate structure

    Recommends
    Approves of CEO
  7.  

    Good job for one with no college degree

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in San Antonio, TX
    Current Employee - Restaurant Manager in San Antonio, TX

    I have been working at Jack in the Box full-time (more than 3 years)

    Pros

    Decent pay for no college education. Had good benefits back then.

    Cons

    No clear goals, vision or support form corporate. Required to train and retain minimum wage employees who clearly are looking to get another job.

    Advice to ManagementAdvice

    Listen to managers on the ground and provide clear long term expectations

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Cool Team to be on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Kent, WA
    Current Employee - Cashier in Kent, WA

    I have been working at Jack in the Box part-time (less than an year)

    Pros

    Lots of Fun
    Great people
    Awesome food

    Cons

    Constant Accusing
    other then that nothing i can think of

    Advice to ManagementAdvice

    Relax a little to the specific person.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great People. 'Eh' Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Vista, CA
    Current Employee - Team Leader in Vista, CA

    I have been working at Jack in the Box full-time (more than an year)

    Pros

    I love the people there, even some of the customers are great! The job is demanding, but easy to get used to.

    Cons

    The pay is not great, the discount stinks, and the franchise operation and higher ups treat you like crap and expect too much.

    Advice to ManagementAdvice

    My store manager is amazing! The franchise operators and area coaches though? Terrifying.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    I was able to work for corporate and franchise and learn the pros and cons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Denison, TX
    Current Employee - Manager in Denison, TX

    I have been working at Jack in the Box full-time (more than 10 years)

    Pros

    working with corp. your able to run the business and working with franchise business runs you.

    Cons

    Able to have franchises when only choice you have is to cut labor to meet profit margin. And make it hard on hiring and keeping employees.

    Advice to ManagementAdvice

    Increase labor to where you can maintain the great guest service and speed of service that expected and should be able to give to the customers

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11.  

    Some tough times - but still a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Jack in the Box full-time (more than 8 years)

    Pros

    Work life balance is the best I have seen at any company. New leadership has a lot of energy.

    Cons

    downsizing recently and budget pressures - no fun.

    Advice to ManagementAdvice

    figure out how to differentiate Jack from the crowd!

    Recommends
    Positive Outlook
    Approves of CEO

Jack in the Box Photos

Entrance to the Jack in the Box headquarter office in San Diego, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.61)
Corporate headquarters
jack in the box

+ Add Photo

Work at Jack in the Box? Share Your Experiences

Jack in the Box

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.