Jack in the Box Reviews

Updated July 3, 2015
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148 Employee Reviews

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  1. It's ok... If you manage to be a favorite

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good work-life balance, the work is relatively easy

    Cons

    There is way too much favoritism for it to be a fair workplace. If the managers and the people the managers are friendly with like you, you will get good hours and a raise and get away with whatever. If they dont, you wont, and you better be on your game and make sure you dont make any mistakes or give them a reason to write you up so they can fire you. Not every shift does their fair share of the work. Managers will say things but not enforce them.

    Advice to Management

    Talk personally to team members on occasion and make sure there isn't unfair favoritism going on, or other things going on that's affecting the store that they can't talk to their manager about. If it is a 24-hour restaurant, come visit the store sometimes during the night shift, not just morning or afternoon.


  2. Overall great environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Cook in San Bernardino, CA
    Current Employee - Cashier/Cook in San Bernardino, CA

    I have been working at Jack in the Box full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    They treat employees with respect and the number one goal is always customer satisfaction, "say yes to the guest" and its a pretty easy job.

    Cons

    Rotating schedule, but it should be expected!


  3. From my time working at Jacks i really enjoyed it. i feel like i learned alot of this company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Hacienda Heights, Los Angeles, CA
    Current Employee - Cashier in Hacienda Heights, Los Angeles, CA

    I have been working at Jack in the Box

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I feel like you get to meet a lot of people and helps you get the experience you need for future jobs.

    Cons

    Some of the cons would be the management they are so pressure in getting sales they forget how to treat the workers.

    Advice to Management

    that there are plenty of things to work on.


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  5. Basic fast food job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Saint Louis, MO
    Current Employee - Cook in Saint Louis, MO

    I have been working at Jack in the Box

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good food discount and friendly

    Cons

    Minimum wage. Not worth the time

    Advice to Management

    Raise pay


  6. Job has a strong teamwork ethic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Granite City, IL
    Current Employee - Team Leader in Granite City, IL

    I have been working at Jack in the Box full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company and location is a great opportunity for someone who seeks to work hard and carries a strong sense for "teamwork". The amount of hours you receive is based on your performance which helps increase everyone's work ethic and also eliminates those who believe that simply showing up is their job. They offer promotion opportunities that are solely determined based on all around performance and the ability to excel in the majority of tasks at hand while meeting your speed of service quota in the midst of a very high volume atmosphere. Within my first two months of working for this company with zero prior experience in fast food I was offered a promotion to become a team leader. Thus proving to me that hard work does pay off if you're willing to give your all.

    Cons

    As with every job in America, there will always be certain things, situations, and people that can make your work environment less appealing, but as I mentioned on the topic of hours based on performance, they are also based on your attitude while in uniform. This company demands high expectations in customer service and satisfaction, as well as following procedure and even though this is definitely a pro compared to a con for me, some would see this to be a conflict ion to their preference in work environment and everyday standards.

    Advice to Management

    Continue to do what you're doing and this location will continue to excel in every aspect. There is always room for improvement simply because perfection isn't found in this field of work, but as an employee to this company, and having the opportunity to continue to gain knowledge in all categories, while having strong management of all levels who are willing to teach, I believe there isn't much more you could ask from this staff, most importantly, to simply ask yourself how dedicated you are to put in the long hard hours to move up within the company and become successful.


  7. Good for teenagers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Phoenix, AZ
    Current Employee - Crew Member in Phoenix, AZ

    I have been working at Jack in the Box part-time (Less than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Learning good customer service, work-life balance, very lax on appearance (at least in my district), flexible hours, fun staff, learning how to be fast and work under pressure

    Cons

    Training is an absolute joke. Hours could get traded up for newer employees. Some employees don't always follow food safety requirements (ie. not wearing gloves when preparing food, washing hands regularly). Sales come in bursts, sometimes there will not be a customer for a solid hour, so it gets very slow. People don't carry their weight and portion/prep food or ingredients.

    Advice to Management

    Please ensure your managers don't scare people to the point of employees constantly quitting, no matter how "good" the store is with them. A store isn't good when your employees literally cower in fear under their GM.


  8. No respect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Cook in Antioch, CA
    Current Employee - Cashier/Cook in Antioch, CA

    I have been working at Jack in the Box

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not to hard to get hours

    Cons

    No respect, ever. You are hired as a punching bag, not a human, you are nothing to them and get treated that way.

    Advice to Management

    Get new management
    Everything is horrible


  9. Tough environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box

    No opinion of CEO
    No opinion of CEO

    Pros

    Managment does the best they can for the staff with scheduling and days off but it is a customer driven environment so expect to work holidays and such.

    Cons

    Fast food is an extremely fast paced business to work in with the monetary rewards being minimal.


  10. Was I a slave?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Cook in North Las Vegas, NV
    Current Employee - Cashier/Cook in North Las Vegas, NV

    I have been working at Jack in the Box full-time (Less than a year)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    they teach great customer service skills.

    Cons

    low wages. High harassment. Unsafe and unsanitary kitchens.


  11. Helpful (1)

    No leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Enjoyed the coworkers, and enjoyed the free coffee, other than that no positives.

    Cons

    Again, No leadership. The worst problem was having the head managers of every department spend their time together instead of in their own departments.



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