Jack in the Box Reviews

Updated April 24, 2015
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134 Employee Reviews

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  1. Good facility and efficient, despite 2 flailing GMs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Olathe, KS
    Current Employee - Anonymous Employee in Olathe, KS

    I have been working at Jack in the Box (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The system they use has been well engineered. Stock is easy to access and keeping the food flowing takes only 4 people. The training they provide is more than thorough.

    Cons

    Schedule changes for the week were done without employee knowledge or input. Had 2 GMs that both could not do a truck order. Two to three items would be out of stock for a week. Team leaders worked 40-60 hours on the line while the GMs came and went just to have someone in the office. Short numbers were scheduled to keep labor cost down.

    Advice to Management

    Grow up! Learn about consistency and leadership so there can be a little solidarity in the crew. For goodness sake if you want to be an example or a leader at a fast food restaurant first learn how to make the food then work to do it fast. Do not play playground politics while expecting a mature crew to respect you.

  2. Good place to start but not to stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    i really enjoyed how my manger was flexible with the schedule.
    great co-worker
    great place to star

    Cons

    to repetitive
    annoying customer (but some alright)
    supervisors and management are hypocrites
    there is no fairness

    Advice to Management

    take a good look behind what your mangers are saying to the bigger bosses because what i know as a crew member there are many, plenty, perhaps to may policies and CCPs that are not being followed. just wanted to warn you and its not because i don't like Jack i really enjoyed, i really did. That being the reason why i am letting you know.

  3. Trying to pay for an education on minimum wage.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in City of Spokane Valley, WA
    Current Employee - Team Leader in City of Spokane Valley, WA

    I have been working at Jack in the Box full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The only pro to jack in the box is the life long friendships I have created with some of my coworkers

    Cons

    Terrible bosses(area coaches, district owners
    No air conditioning
    No one listename
    High expectations, little pay
    People
    Attitude of bosses
    People
    Etc.

    Advice to Management

    Look into your stores, my boss leaves to take the deposit to the bank for 3 hrs ( 5 min drive) don't know the last time I saw the area owners. When I do they never tell the crew they are doing a good job, always critical. I have worked for jack in the box since 2009. I am a full time student and employee. I hate every moment that I am there. It used to be nice when I first started. But with the new owner and the upper managment eveyone has unrealistic expectations of all the employees. My checks are barley 600.00 and I have been a team leader for almost 4 years with no opportunity to go further because "I'm not making this a career". What happened to it begins with internal serivce? That got lost with corporate. I now have to come in on my day off for a 1 hr meeting when I live and hour away, waste of my time and effort. Thanks jack. Suicide here I come.

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  5. Do not work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box part-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The people are normally very nice. Flexible hours.

    Cons

    Everyone at the Jack in the Box I work at treats their job like high school, everyone is always gossiping and making fun of those who do not speak spanish. We hired people who don't understand english and it creates a lack of communication between the cashiers and cooks, which creates a lot of inefficiencies in our window time. People have also made of other employees for being "too nice" to the customers.

  6. A corporate iceberg with heart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Manager in San Diego, CA
    Current Employee - Corporate Manager in San Diego, CA

    I have been working at Jack in the Box full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very people oriented environment that emphasizes work-life balance. The old culture is starting to get with the times, slowly. Big emphasis on personal growth and development.

    Cons

    Things move slowly, and benefits are lacking, if you're not motivated by your role it's easy to look elsewhere or be poached by the competition.

    Advice to Management

    Keep the culture change going, embrace the millennial workforce, and fix technology and process issues.

  7. Never worked so hard for so little money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew in Spokane, WA
    Current Employee - Crew in Spokane, WA

    I have been working at Jack in the Box full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It is not a difficult application process. Even with very limited work history and no education it is pretty easy to get the job and work it long enough to get a better job. Also it is usually a fairly fast paced dynamic environment and can be a decent place for more high energy people to work.

    Cons

    Graveyard shifts were often busy, and so understaffed that it was almost impossible to take breaks. The buzzer over the drive-through window was incredibly loud and would usually make it more difficult to hear customers orders which was ironic because the buzzer was intended to encourage us to work faster.
    Between the drive through buzzer, timers for the grill and friar, and dysfunctional headsets I would often end up going home with a ringing in my ears that would disrupt my sleep. My hearing has literally never been the same.There is also very little real opportunity for advancement.

    Advice to Management

    Follow

  8. Decent First Job

    Current Employee - Team Member in Seattle, WA
    Current Employee - Team Member in Seattle, WA

    I have been working at Jack in the Box part-time (More than a year)

    Pros

    50 percent off food and a pretty easy job.

    Cons

    Many simple duties for minimum wage.

  9. manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ASS Manager in Weatherford, TX
    Current Employee - ASS Manager in Weatherford, TX

    I have been working at Jack in the Box full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    meet people have fun at work

    Cons

    weird hours overnights are bad

    Advice to Management

    work more

  10. Pleasing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box

    Pros

    i love everything about it

    Cons

    none of the above. thank you

  11. A lot of hours not enough pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager in Cincinnati, OH
    Current Employee - Restaurant Manager in Cincinnati, OH

    I have been working at Jack in the Box full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    no organization . They don't back there Store Managers. Jack will let employees and team leads no call no show and even quit (walk out in the middle of the shift three times)
     then bring them back.

    Cons

    You are constantly running a shift with one or two people, includes fryers, grill, assembly, D-thru front cash and still expected to hit sos

    Advice to Management

    Think long and hard before you take the position, Your life is there's never a weekend off. supposed to have 5 personal days, five sick days, but if you take one they will write you up for missing a day

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