Jack in the Box

  www.jackinthebox.com
  www.jackinthebox.com
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Jack in the Box Reviews

Updated September 20, 2014
Updated September 20, 2014
202 Reviews
2.8
202 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Leonard A. Comma
24 Ratings

Review Highlights

Pros
  • Also it is usually a fairly fast paced dynamic environment and can be a decent place for more high energy people to work (in 9 reviews)

  • 80% of the workers are obese because of the free food (in 8 reviews)


Cons
  • Upper management gives "lip service" they don't practice what they preach (in 11 reviews)

  • constant attentiveness to customers and occasional rude customers (in 8 reviews)

More Highlights

104 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good facility and efficient, despite 2 flailing GMs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Olathe, KS
    Current Employee - Anonymous Employee in Olathe, KS

    I have been working at Jack in the Box for more than a year

    Pros

    The system they use has been well engineered. Stock is easy to access and keeping the food flowing takes only 4 people. The training they provide is more than thorough.

    Cons

    Schedule changes for the week were done without employee knowledge or input. Had 2 GMs that both could not do a truck order. Two to three items would be out of stock for a week. Team leaders worked 40-60 hours on the line while the GMs came and went just to have someone in the office. Short numbers were scheduled to keep labor cost down.

    Advice to ManagementAdvice

    Grow up! Learn about consistency and leadership so there can be a little solidarity in the crew. For goodness sake if you want to be an example or a leader at a fast food restaurant first learn how to make the food then work to do it fast. Do not play playground politics while expecting a mature crew to respect you.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Decent First Job

    Current Employee - Team Member  in  Seattle, WA
    Current Employee - Team Member in Seattle, WA

    I have been working at Jack in the Box part-time for more than a year

    Pros

    50 percent off food and a pretty easy job.

    Cons

    Many simple duties for minimum wage.

  3.  

    manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ASS Manager  in  Weatherford, TX
    Current Employee - ASS Manager in Weatherford, TX

    I have been working at Jack in the Box full-time for more than 10 years

    Pros

    meet people have fun at work

    Cons

    weird hours overnights are bad

    Advice to ManagementAdvice

    work more

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    I love the co workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader  in  El Cajon, CA
    Current Employee - Team Leader in El Cajon, CA

    I have been working at Jack in the Box full-time for more than 5 years

    Pros

    20% discounts, free drinks, free 4$meal when you are a team leader

    Cons

    Graveyard shifts
    Always open
    Smell like grease
    Can't wear jewelry
    Bums in dining room

    Advice to ManagementAdvice

    I think everyone should get a free meal, people work extremely hard

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    My first job experience in Houston

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack in the Box

    Pros

    close to my house, good food

    Cons

    less than 40 hours, low income

    Advice to ManagementAdvice

    Make some hispanic foods

  7.  

    Great People. 'Eh' Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader  in  Vista, CA
    Current Employee - Team Leader in Vista, CA

    I have been working at Jack in the Box full-time for more than a year

    Pros

    I love the people there, even some of the customers are great! The job is demanding, but easy to get used to.

    Cons

    The pay is not great, the discount stinks, and the franchise operation and higher ups treat you like crap and expect too much.

    Advice to ManagementAdvice

    My store manager is amazing! The franchise operators and area coaches though? Terrifying.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Straightforward yet boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  American Canyon, CA
    Current Employee - Cashier in American Canyon, CA

    I have been working at Jack in the Box part-time for more than 3 years

    Pros

    Good employees, Can be fast, Food is tasty, Always something to do

    Cons

    Less people work at nights than morning/afternoon people

    Advice to ManagementAdvice

    Raise pay

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    the people you work with are great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager
    Current Employee - District Manager

    I have been working at Jack in the Box full-time for more than 8 years

    Pros

    The people are genuine and great to work with.

    Cons

    Way overworked! No work life balance. Not able to disconnect with the job. Not good for the brand.

    Advice to ManagementAdvice

    Start taking care of your employees needs just as much as you care about the paying customer needs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Long time employee, no employer loyalty, WAS a very good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Professional  in  San Diego, CA
    Current Employee - IT Professional in San Diego, CA

    I have been working at Jack in the Box full-time for more than 10 years

    Pros

    The pay is fair. Provid gym and restaurant inside office. Benefits can be good. Upper management has some great ideas, if they can pull that off, Jack will succeed.

    Cons

    Franchising corporate sites was a mistake. No money left to do the job correctly. If you are in upper management benefits are great!
    Lost touch with who built the brand in the field and in corporate and regional offices. Franchises offer no benefits. lower pay than corporate restaurants. Corporate office gets less money, and less support for the field. Franchisees are left to sink or they are too concerned about the bottom-line, so they cut cost which affect customers. Franchises pay employees less, employees transferred to franchises lose benefits, time served, they get cut in pay or have to leave. And the franchise under staff compared to corporate sites, which create poor customer service to customers. Many of the last 100 or so restaurants were sold for a song to achieve 80% or so franchise percentage, before scheduled.

    Corporate employees are oblivious to this.

    Jack can succeed if it is not allowed to be driven into the ground.

    Advice to ManagementAdvice

    Franchising is great it can expand the brand, that is how are competitors grew! Selling off our corporate sites and cutting pay to field employees, by way of franchising is not the way.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    OK, not the best Jack in the city

    Current Employee - Cashier  in  Baldwin Park, CA
    Current Employee - Cashier in Baldwin Park, CA

    I have been working at Jack in the Box part-time for less than a year

    Pros

    OK starting job, friendly co-workers

    Cons

    Manager(s) unfair, you'll be doing other's people work,

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