Jackson Hewitt Reviews

Updated July 28, 2015
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4.0
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Jackson Hewitt CEO David P. Prokupek
David P. Prokupek
4 Ratings

Pros
  • you learn a lot of new thing in depth related to taxes (in 11 reviews)

  • flexible hours to balance work and life (in 15 reviews)

Cons
  • Not always leaving when scheduled off, low pay (in 10 reviews)

  • This is a seasonal job so you will be employed a short time (in 9 reviews)

More Pros and Cons

91 Employee Reviews

Sort: Popular Rating Date
  1. Great place to start working

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Preparer in Alton, IL
    Former Employee - Tax Preparer in Alton, IL

    I worked at Jackson Hewitt part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Paid training Under supervision friendly environment great managers and co-workers great way to gain customer service experience

    Cons

    tax seasons are short - need to find a job for between seasons-but great for college kids

    Advice to Management

    Your doing a great job!!!!!!!!!


  2. Retired

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Tax Preparer in Forestville, MD
    Former Employee - Seasonal Tax Preparer in Forestville, MD

    I worked at Jackson Hewitt part-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It is a pleasure educating our clients on the tax law their benefits

    Cons

    There are none now that this franchise no longer offers bonuses for 50 or more complete tax returns, there is no competition which makes the enviroment more relaxed

    Advice to Management

    none


  3. Senior Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Parsippany, NJ
    Current Employee - Senior Manager in Parsippany, NJ

    I have been working at Jackson Hewitt full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A brand on the move with unlimited upside.

    Cons

    Change resistance causes delays in progress.

    Advice to Management

    Keep moving forward fast and remove obstacles quickly!


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  5. Individual Tax Prepare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Individual Tax Preparer in Moreno Valley, CA
    Current Employee - Individual Tax Preparer in Moreno Valley, CA

    I have been working at Jackson Hewitt (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great learning with experience Tax prepares, good professional environment

    Cons

    Only 3 months seasonal job

    Advice to Management

    Work on advertising


  6. Registered Tax Return Preparer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former RTRP in Columbus, OH
    Former Employee - Former RTRP in Columbus, OH

    I worked at Jackson Hewitt (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great training program, managers always willing to help, flexible schedule and overall fun place to work .

    Cons

    Short staff, some long twelve hour days and need wage increase.

    Advice to Management

    Increase wages and maybe more people would apply and return for years to come


  7. seasonal tax preparer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Preparer
    Current Employee - Tax Preparer

    I have been working at Jackson Hewitt part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    flexible schedule, great for existing accountants or people familiar with the system to make some extra money.

    Cons

    not stable, and only seasonal.


  8. Jackson Hewitt

    Current Employee - Area Manager/District Operations Manager in Converse, TX
    Current Employee - Area Manager/District Operations Manager in Converse, TX

    I have been working at Jackson Hewitt full-time (More than a year)

    Pros

    Flexible Schedule. Pay for performance

    Cons

    There constant changes in management


  9. Tax Preparer/ Office Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Preparer/Office Manager in Las Vegas, NV
    Former Employee - Tax Preparer/Office Manager in Las Vegas, NV

    I worked at Jackson Hewitt full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Meeting and developing long term telationships with continued clientele, pleading customers and seeing them happy with our services, the pay, room for growth great people.

    Cons

    New Management, change in pay, change in relationship with clients due to new company polices and procedures, unhappy staff, management does not really care about employee opinions or views.

    Advice to Management

    Work on employee relations, customer satisfaction, better customer service training with most staff members, better more informative training.


  10. Office Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jackson Hewitt part-time

    Pros

    Very flexible hours for regular tax preparer. As and Office Manager a 35-40 week and only small amount of overtime during the tax season

    Cons

    The position is seasonal and no benefits though you work up to 40hrs status in only part-time.


  11. Seasonal Position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tax Preparer in Oklahoma City, OK
    Former Employee - Tax Preparer in Oklahoma City, OK

    I worked at Jackson Hewitt full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Plenty of hours according to availability. Pleasant work environment. Busy work always available. Easy to maintain pleasant clients that come back for you.

    Cons

    The job only lasts four months and the pay is minimal. In a four month period working well over forty plus hours I only walked away with just over two thousand dollars, over the entire work time before taxes.

    Advice to Management

    More patience, and higher rate of pay will draw back employees for the following tax season. Higher attention to employee productivity will also promote a greater desire to promote the company.



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