Jagex

  www.jagex.com
  www.jagex.com

Jagex Reviews

Updated August 7, 2014
Updated August 7, 2014
66 Reviews
2.3
66 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Jagex CEO Mark Gerhard
Mark Gerhard
32 Ratings

Review Highlights

Pros
  • The people are great, all interesting, capable and all care about the finished product (in 9 reviews)

  • Oh and the benefits that we get, such as free fruit and gym membership (in 7 reviews)


Cons
  • In the past senior management was ignorant of the competition and thus lacked vision (in 9 reviews)

  • Generally very poor relations between upper management and development teams (in 6 reviews)

More Highlights

11 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Very good company to work for, benefits, promotions etc. Management structure, jollys, little buy in from most staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Coordinator in Cambridge, East of England, England (UK)
    Former Employee - Community Coordinator in Cambridge, East of England, England (UK)

    I worked at Jagex full-time (more than an year)

    Pros

    Very good company to work for, benefits, promotions etc. Management structure, jollys, little buy in from most staff

    Cons

    Not everyone bought in, management can be a waste of space

    Advice to ManagementAdvice

    Hire better senior people

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great work with interesting people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Cambridge, East of England, England (UK)
    Former Employee - Senior Software Engineer in Cambridge, East of England, England (UK)

    I worked at Jagex full-time (more than 3 years)

    Pros

    Jagex had lots of incredibly talented and passionate people. Everyones incredibly supportive and no one ever says "That's not my job I'm not helping you".The games the Jagex make might not be AAA but that really care about getting the best work possible and aren't just looking to make a quick buck.

    Jagex likes to promote from within and doesn't expect you to have had X years of experience or be the next person in line for the job or to get the best pieces of work. As long as you've shown you're good at your job you will be rewarded and noticed, Jagex is very good at spotting people that are working well and remembering them.

    There aren't many business analyst types at Jagex and lots of work on a project tends to happen at the same time, this means as a developer you get early exposure to a project and often get to shape the way that it works. It also means that you get to see all parts of the game / web process for the systems that Jagex makes.

    Jagex likes to make lots of things itself so you often get to work on internals of systems and libraries that you wouldn't get the possibility to work on in other places.

    As a company Jagex treats it employees very well with the perks, office and benefits being very good. The Onsite canteen, games consoles and relaxation areas mean that the office is a relaxed office with a good atmosphere.

    Cons

    Certain parts of Jagex don't like to use much standard technology so if you like plugging standard technology A into standard technology B or using the latest buzzword framework then Jagex is unlikely to be for you. The homebrew nature of Jagex's technology means that lots of time doing something simple can be more frustrating than it should be and if you're ever stuck you can't just look on StackOverflow, but it makes the learning process more fun.

    Jagex puts of really emphasis on quality so if somethings not good enough then there's a real chance that it will be scrapped and the work won't see the light of day. This can mean that there's often lots of iterations of a project with something that were pushed in often being take out or visa versa. This combined with often tight deadlines can often lead to some late nights or longer days every once in a while. Final sign off or adjustments often go up to the executive team who will see the final finished product so any changes or amendments often and up coming in at the last minute leading to rushing to the deadlines and lots of panic to get things finished before they launched.

    Lots of the departments at Jagex seem to operate on the same level but independently this can lead to lots of being pulled in separate directions all at once sometimes.

    Advice to ManagementAdvice

    Ensure that people under you take and make decisions without having to have executive team members approve them. Let people be accountable for decisions they make without saying "Let me just run that past X"

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Great team, incredible opportunities, farcical senior management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology Team Manager in Cambridge, East of England, England (UK)
    Former Employee - Technology Team Manager in Cambridge, East of England, England (UK)

    I worked at Jagex full-time (more than 5 years)

    Pros

    Interesting and engaging work, career opportunities based on skill and hard work, workplace culture, work-home life balance, camaraderie and teamwork, friendship, strong technical ability amongst peers.

    Cons

    Squabbling capricious upper management, CEO with a god complex, one way communication, difficulty making swift moves, average to slightly below average salaries (although excellent benefits package somewhat compensates for this).

    Advice to ManagementAdvice

    Abdicate.

    Recommends
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cambridge, East of England, England (UK)
    Current Employee - Anonymous Employee in Cambridge, East of England, England (UK)

    I have been working at Jagex full-time (more than 10 years)

    Pros

    Free gym members
    free food at night
    free fruit
    department get togethers

    Cons

    Sometimes work late
    office may seem a little cramped some times

    Advice to ManagementAdvice

    More Squeal of fortune promotions please!

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Extremely enjoyable job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Cambridge, East of England, England (UK)
    Current Employee - Senior Software Engineer in Cambridge, East of England, England (UK)

    I have been working at Jagex full-time (more than 3 years)

    Pros

    Perks are awesome. If you need hardware or software, the company will get it and it will be setup for you within a day or two. The people you work with are great, they know about their subject matter and bouncing ideas can be really fun. The parties are the best ever. They give you bonuses if ever you go above and beyond the call of duty. Hours are really good.

    Cons

    The company hierarchy is fairly complex, there are a fair few hoops to jump through to find person you may be after. Due to this being a games company, requirements are fairly fluid which is just the nature of the beast but you must be prepared to roll with the punches as it were.

    Advice to ManagementAdvice

    Believe in your employees and trust in them that they are pulling in the same direction as you.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    A great working environment with some really talented employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer in Cambridge, East of England, England (UK)
    Former Employee - Programmer in Cambridge, East of England, England (UK)

    I worked at Jagex as a contractor (less than an year)

    Pros

    A great working environment, easily accessible from all parts of Cambridge. Light, airy and spacious offices, great teams and a talented bunch of employees. During my time at Jagex, I always felt appreciated for the work that I contributed. From what I remember, Jagex had excellent facilities, perks and benefits to all staff. Great work is rewarded.

    Cons

    Long, working hours. Some poor communication between Managers and staff but my queries were always resloved and my feedback acknowledged.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Positive memories

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Other
    Former Employee - Other

    I worked at Jagex as a contractor

    Pros

    I found Jagex to be a friendly company where you're encouraged to be creative and put your ideas forward. Sure, every business has its bad points and communication can always be improved but if you're preapred to put in the hours and share your ideas then its a rewarding place to be. Nice to have an on-site canteen which encourages everyone to be socialable and get to know each other.

    Cons

    Traffic around the Science Park can be a nightmare...

    Recommends
  9. 1 person found this helpful  

    I learned a lot about making games with some great people, though occasionally marred by company growing pains.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Game Designer in Cambridge, East of England, England (UK)
    Former Employee - Game Designer in Cambridge, East of England, England (UK)

    I worked at Jagex full-time (more than 5 years)

    Pros

    Great people, committed and enthusiastic about making games. A popular and well established primary product that gives the company some stability. Good facilities.

    Cons

    As often seen in larger organisations, decision making felt very top down, sometime opaque. The Companies infrastructure was never built to scale, and has suffered for it.

    The next year or two critical for the company's long term future - can they make a second major product?

    Advice to ManagementAdvice

    Find a way to allow the enormous creative potential in your teams to flourish, rather than feel stifled by bureaucracy and indifferent managers.

    Recommends
    Neutral Outlook
  10. 2 people found this helpful  

    Great place to work if you're able to adapt quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Jagex Player Support in Cambridge, East of England, England (UK)
    Former Employee - Jagex Player Support in Cambridge, East of England, England (UK)

    I worked at Jagex full-time (more than an year)

    Pros

    Good work ethic, generally good direct management, good teams to work with and freedom and flexibility. A much better employer than many others

    Cons

    Very low probability of moving up the ranks without stabbing others in the back. Very male-oriented, considering there are plenty of female staff

    Advice to ManagementAdvice

    Look for talent beyond your circle

    Recommends
    Neutral Outlook
  11. 1 person found this helpful  

    A great entry point into the industry working with great people in a company that looks after you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Artist in Cambridge, East of England, England (UK)
    Current Employee - Artist in Cambridge, East of England, England (UK)

    I have been working at Jagex full-time (more than 3 years)

    Pros

    The company probably takes better care of it's employees than most in the industry. It's benefits are great. The social side of things are amazing, with awesome seasonal parties and generally employees feel appreciated for their efforts. Jagex's work life balance in comparison to other companies in the industry is exemplary, where crunching is the norm in other developers Jagex always tries to avoid this on a cultural level and also attempts to make it worth your while if the situation is unavoidable.

    Cons

    In the past senior management was ignorant of the competition and thus lacked vision. Experience in the industry was seriously lacking in Senior management, it's positions being filled by close friends rather than with those possessing necessary skills and experience. Thankfully this is something that is changing, slowly. The original product has remained the golden goose and new IP must be developed for long term success. Any new products are likely to be hobbled by serious engine constraints, lack of imagination and forward thinking in decision making and direction.

    Advice to ManagementAdvice

    You have a wealth of resources in Jagex. Video game players from every demographic and people with an intimate understanding of the medium. I believe you would be shocked at how few actually use our product and in developing future products I believe it's necessary to have a more inclusive atmosphere in the early idea stages if we are develop products that can compete in the marketplace and have anything imaginative or unique about them.

    Recommends
    Negative Outlook

Jagex Photos

140 Cambridge Science Park (Photo thanks to Geograph user Keith Edkins, Some Rights Reserved)

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