Jamba Juice Reviews

Updated March 31, 2015
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31 Reviews
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Jamba Juice Chairman, President, and CEO James D. White
James D. White
17 Ratings

31 Employee Reviews

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  1. Helpful (1)

    It used to be a great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Jamba Juice

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    50% off food and drinks, fun atmosphere, camaraderie

    Cons

    Downsizing, horrible labor model, low wages, and corporate is disconnected with the team members. No merit increases for anyone this year. A slap in the face for all the hard work we do.

    Advice to Management

    Keep it simple, stupid! Stop adding to the menu & focus on mastering your craft. Take care of your people and they will help you succeed!

  2. Join if you think you can save the titanic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jamba Juice

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free Jamba Juice in the kitchen

    Cons

    Lack of leadership, constant shift in direction, "asset light" implementation means your friends wont be around for long.

    Advice to Management

    Find another company to wreck, you've done a great job with this one.

  3. hazing is supported by management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Back Office in San Francisco, CA
    Former Employee - Back Office in San Francisco, CA

    I worked at Jamba Juice full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    nice blenders and that is about it

    Cons

    hazing employees is supported by top management - new employees are told to make smoothies within hours of starting work - on their first day on the job - with no prior training or experience - except for that given by the company mascot BANANA MAN - for even better 'effect' new employee are told to start making smoothies - specifically during peek hours - when the lines are long in front of many customers - to ensure the new employee experiences optimal humiliation. HR just shrugs their shoulders when confided in regarding this twisted practice. I am sure the store managers and senior store employees who endured the hazing --- feel superior. Now that is team work --- NOT! PS. this hazing is even done to folks who are hired to do work other than making smoothies (i.e. work in the back office) and are visiting a store to learn about business --- it is not enough the back office folks are made to wash dishes while visiting the store..

    Advice to Management

    to put it nicely --- grow up!

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  5. Ok to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Santa Monica, CA
    Former Employee - Server in Santa Monica, CA

    I worked at Jamba Juice

    Recommends
    Recommends

    Pros

    Flexible hours. Good work environment

    Cons

    Constant change in management and workers

    Advice to Management

    Try to encourage consistency

  6. A very tuff place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager in Emeryville, CA
    Current Employee - Finance Manager in Emeryville, CA

    I have been working at Jamba Juice

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    the brand and what they stand for is good and you also get free drinks when working in the office. and a discount card to the stores.

    Cons

    They work you like an animal. In the finance office we are like cattle working 12 hours a day and at night and weekends.

    Advice to Management

    How are we going to get the stock up? the reverse split has kept the company at $3 for 5 years...

  7. General Worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jamba Juice part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Free smoothie for every shift!

    Cons

    The entire shift was a con besides the free smoothie.

  8. Not as good as it sounds

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member
    Former Employee - Team Member

    I worked at Jamba Juice part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Easy to adapt to, don't have to deal with customers for long periods of time, fairly easy job requirements

    Cons

    Contrary to the other reviews, NO free smoothies, company doesn't care about anything but sales and completely disregards its employees, managers are expected to do 100 times more than they are acually able to and my location was always understaffed so it was difficult to meet the time deadlines for someone's drink if there was a line out the door and only two people on the clock.

    Advice to Management

    Pay your managers more for all the hard work they do and stop being so cheap!

  9. Helpful (1)

    Corporate Greed Leads to Understaffing and No Motivation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Lead in San Francisco, CA
    Former Employee - Shift Lead in San Francisco, CA

    I worked at Jamba Juice full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -My last GM was the single best boss I've had in the retail sector.
    -Loved my fellow employees.
    -I really lucked out with the first two; your experience may vary depending on your co-workers and management team.
    -At the entry level, pay is basically fair for the amount of work expected (see Cons for after entry level, though).
    -I ate really healthily in my time there.
    -Retail food service: it's not like you're taking work home with you or anything, so that's a plus.

    Cons

    -Corporate penny pinching pressures managers to cut labor at every opportunity, even when it's unwise (during holidays and busy summer hours).
    -Paltry wages for the amount of work expected of Shift Leads and up (bare minimum wage even in areas with high cost of living). Promotion to shift lead triples your responsibilities, with only a dollar ($1!) raise.
    -Pathetic benefits package. Cheaper and better health care just opting out and going through Covered California.
    -A constant stream of new product launches leads to training headaches and customer dissatisfaction as old favorites are bumped to make room for some clueless MBA's next big idea-which invariably fails.
    -Misleading sales practices. There's sugar in fruits, you know.
    -At the store before my last, an outside-hire GM with no experience with the company routinely screwed up day-to-day operations due to her lack of training and habit of clocking out three hours before her shift. Neither her direct superior nor her fellow GMs were willing to pick up her slack, nor could she be fired because of her relationship to another district manager's brother. It made working there a living hell, as we were understaffed and new hires could hardly prevail upon a GM who knew nothing to help them out.

    Advice to Management

    -James White: Maybe we'd have more money for labor if you weren't blowing it on extravagant houses. This comes straight from a contractor you used who happened to visit my store and noticed we were understaffed in the summer months.

    -Obviously, promote from within. There's nothing more spirit-crushing than knowing you as a Lead know more than your own General Manager.

    -Foster a true sense of community responsibility and care for the employees. Take the examples learned from effective GMs (like my last boss) and incorporate that into your training regime. Otherwise, you get a bunch of disrespectful 21-year-olds with filthy mouths and smoking habits calling the shots for people ten years their senior (like my first boss).

    -If you're trying to create a culture of health and compassion, start with your own. Better pay, better consistency with hours.

    -Have DMs do their g.d. jobs and resolve conflicts on the ground. I had to basically put down a mutiny myself as my team members wised up to the fact that their GM was bloody incompetent, with no help from the DM or Corporate.

    -HIRE MORE STAFF.

  10. Stressful, Arrogant and Selfish company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member Then Team Lead
    Former Employee - Team Member Then Team Lead

    I worked at Jamba Juice part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -flexible scheduling for students
    -technically quite easy to be promoted at first
    -it's quite fun to make smoothies and other products

    Cons

    -terrible corporate setup
    -they think they're doing the world a service by promoting a "healthy lifestyle", and claim they treat their employees great. This is simply not true.
    -Team Leads make 8 dollars.....8 dollars!!! to do almost everything a GM does. If you're offered this "promotion", don't waste your time. It's not worth the stress and lack of respect

    Advice to Management

    -raise your team Lead wage. a .75 cent difference from team members is not enough incentive to deal with the customers
    -also, your excessive use of coupons/deals is doing nothing for your business. Except making your customers entitled and rude.

  11. Sexual Harrassement & Abusive Labor of a Minor

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jamba Juice

    Pros

    Good tasting smoothies, free whenever you work, some good friends, really easy, learn some new things

    Cons

    Manger was abusive, cooperate higher ups abused their rights, cooperate only made charitable donation to have customers pay them back, cooperate doesn't care about their employees, too much trust in one manager, several bad managers, overworking of minors, sexual harassment on several accounts

    Advice to Management

    Work on the floor more often, don't let your employees clock out just to make labor for you when they only make minimum wage & you have a yearly salary of over 70k, take sexual harassment serious, don't push people to work Black Friday, especially as minors, enforce more sanitary handling, a lot of people don't have food handling cards, grab things with bare hands, ect. consider remodeling older stores, they're disgusting

Jamba Juice Photos

Parking lot view of the Jamba Juice headquarter office located in Emeryville, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.62)
Jamba Juice
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