Jamba Juice

www.jambajuice.com
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Jamba Juice Reviews

Updated March 3, 2015
Updated March 3, 2015
27 Reviews
1.0
27 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Jamba Juice Chairman, President, and CEO James D. White
James D. White
27 Ratings

Review Highlights

Pros
  • Free smoothies were probably the best part (in 30 reviews)

  • Fun environment, Non-professional requirements (in 19 reviews)


Cons
  • Leadership team is strong overall, but some executive team members not quite as strong as others (in 28 reviews)

  • low pay, manager said possibly misleading things about career opportunities during interview (in 23 reviews)

More Highlights

27 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    A very tuff place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager in Emeryville, CA
    Current Employee - Finance Manager in Emeryville, CA

    I have been working at Jamba Juice

    Pros

    the brand and what they stand for is good and you also get free drinks when working in the office. and a discount card to the stores.

    Cons

    They work you like an animal. In the finance office we are like cattle working 12 hours a day and at night and weekends.

    Advice to ManagementAdvice

    How are we going to get the stock up? the reverse split has kept the company at $3 for 5 years...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    General Worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jamba Juice part-time (more than a year)

    Pros

    Free smoothie for every shift!

    Cons

    The entire shift was a con besides the free smoothie.

    Doesn't Recommend
    Negative Outlook
  3.  

    Not as good as it sounds

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member
    Former Employee - Team Member

    I worked at Jamba Juice part-time (less than a year)

    Pros

    Easy to adapt to, don't have to deal with customers for long periods of time, fairly easy job requirements

    Cons

    Contrary to the other reviews, NO free smoothies, company doesn't care about anything but sales and completely disregards its employees, managers are expected to do 100 times more than they are acually able to and my location was always understaffed so it was difficult to meet the time deadlines for someone's drink if there was a line out the door and only two people on the clock.

    Advice to ManagementAdvice

    Pay your managers more for all the hard work they do and stop being so cheap!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Corporate Greed Leads to Understaffing and No Motivation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Lead in San Francisco, CA
    Former Employee - Shift Lead in San Francisco, CA

    I worked at Jamba Juice full-time (more than 3 years)

    Pros

    -My last GM was the single best boss I've had in the retail sector.
    -Loved my fellow employees.
    -I really lucked out with the first two; your experience may vary depending on your co-workers and management team.
    -At the entry level, pay is basically fair for the amount of work expected (see Cons for after entry level, though).
    -I ate really healthily in my time there.
    -Retail food service: it's not like you're taking work home with you or anything, so that's a plus.

    Cons

    -Corporate penny pinching pressures managers to cut labor at every opportunity, even when it's unwise (during holidays and busy summer hours).
    -Paltry wages for the amount of work expected of Shift Leads and up (bare minimum wage even in areas with high cost of living). Promotion to shift lead triples your responsibilities, with only a dollar ($1!) raise.
    -Pathetic benefits package. Cheaper and better health care just opting out and going through Covered California.
    -A constant stream of new product launches leads to training headaches and customer dissatisfaction as old favorites are bumped to make room for some clueless MBA's next big idea-which invariably fails.
    -Misleading sales practices. There's sugar in fruits, you know.
    -At the store before my last, an outside-hire GM with no experience with the company routinely screwed up day-to-day operations due to her lack of training and habit of clocking out three hours before her shift. Neither her direct superior nor her fellow GMs were willing to pick up her slack, nor could she be fired because of her relationship to another district manager's brother. It made working there a living hell, as we were understaffed and new hires could hardly prevail upon a GM who knew nothing to help them out.

    Advice to ManagementAdvice

    -James White: Maybe we'd have more money for labor if you weren't blowing it on extravagant houses. This comes straight from a contractor you used who happened to visit my store and noticed we were understaffed in the summer months.

    -Obviously, promote from within. There's nothing more spirit-crushing than knowing you as a Lead know more than your own General Manager.

    -Foster a true sense of community responsibility and care for the employees. Take the examples learned from effective GMs (like my last boss) and incorporate that into your training regime. Otherwise, you get a bunch of disrespectful 21-year-olds with filthy mouths and smoking habits calling the shots for people ten years their senior (like my first boss).

    -If you're trying to create a culture of health and compassion, start with your own. Better pay, better consistency with hours.

    -Have DMs do their g.d. jobs and resolve conflicts on the ground. I had to basically put down a mutiny myself as my team members wised up to the fact that their GM was bloody incompetent, with no help from the DM or Corporate.

    -HIRE MORE STAFF.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Stressful, Arrogant and Selfish company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member Then Team Lead
    Former Employee - Team Member Then Team Lead

    I worked at Jamba Juice part-time (more than a year)

    Pros

    -flexible scheduling for students
    -technically quite easy to be promoted at first
    -it's quite fun to make smoothies and other products

    Cons

    -terrible corporate setup
    -they think they're doing the world a service by promoting a "healthy lifestyle", and claim they treat their employees great. This is simply not true.
    -Team Leads make 8 dollars.....8 dollars!!! to do almost everything a GM does. If you're offered this "promotion", don't waste your time. It's not worth the stress and lack of respect

    Advice to ManagementAdvice

    -raise your team Lead wage. a .75 cent difference from team members is not enough incentive to deal with the customers
    -also, your excessive use of coupons/deals is doing nothing for your business. Except making your customers entitled and rude.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Sexual Harrassement & Abusive Labor of a Minor

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jamba Juice

    Pros

    Good tasting smoothies, free whenever you work, some good friends, really easy, learn some new things

    Cons

    Manger was abusive, cooperate higher ups abused their rights, cooperate only made charitable donation to have customers pay them back, cooperate doesn't care about their employees, too much trust in one manager, several bad managers, overworking of minors, sexual harassment on several accounts

    Advice to ManagementAdvice

    Work on the floor more often, don't let your employees clock out just to make labor for you when they only make minimum wage & you have a yearly salary of over 70k, take sexual harassment serious, don't push people to work Black Friday, especially as minors, enforce more sanitary handling, a lot of people don't have food handling cards, grab things with bare hands, ect. consider remodeling older stores, they're disgusting

  8.  

    Fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Juicer in Napa, CA
    Former Employee - Juicer in Napa, CA

    I worked at Jamba Juice part-time (less than a year)

    Pros

    Wasn't much to be excited about. The employees were pretty cool.

    Cons

    So, out of all 500000 of my jobs, this one takes the cake at being the worst. Maybe it was just the store I was at, but the way things were done was awful. The training was the worst part. It was reading a book for about 2 hours then THROWING you out on the floor to start making drinks. And when you can't do that, the employees roll their eyes because they have to take time out of their hard working day to assist you. Also, when I was asked why I wasn't wearing my name tag, hat and apron they got an ATTITUDE with me because I was never assigned ANYTHING.

    Advice to ManagementAdvice

    Work harder at hiring better managers. Just don't hire some random person that looks like an ex-druggie.........just sayin.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Incompetent management, prevalent "can't do" attitudes, complacent employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Emeryville, CA
    Current Employee - Anonymous Employee in Emeryville, CA

    I have been working at Jamba Juice full-time (more than a year)

    Pros

    Free smoothies. Lax work attire.

    Cons

    This is a 25 year old start-up. No processes or procedures in place; when you suggest something, their responses are "that's impossible" and "we've always done it this way". 90% of the people (VPs & Directors) with an office are too good to talk to you let alone smile or say "hi", even though they're not qualified to sit in those offices. The concept of "going above and beyond" your job responsibilities has never entered the building. Most of the people are here due to knowing someone at a senior level not necessarily because they are qualified for their role. Most are complacent in their role, not motivated or driven to move up. All the good employees leave as soon as they realize what they've gotten themselves into.

    Advice to ManagementAdvice

    Over haul management. Start fresh.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Meh

    Former Employee - Team Member in Austin, TX
    Former Employee - Team Member in Austin, TX

    I worked at Jamba Juice part-time (more than a year)

    Pros

    Free smoothies were probably the best part

    Cons

    I had food poisoning act up during a shift and my manager would not let me go home. I'm talking about going to the bathroom every 10 minutes. This was a major health hazard and it was ridiculous

    Advice to ManagementAdvice

    Come on....

  11.  

    Work anywhere else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant General Manager in Phoenix, AZ
    Current Employee - Assistant General Manager in Phoenix, AZ

    I have been working at Jamba Juice full-time (more than 5 years)

    Pros

    Free smoothies, mostly fun people to work with.

    Cons

    Horrible, horrible, HORRIBLE management. Don't expect to make money if you work here.

    Advice to ManagementAdvice

    All of you should not work for Jamba.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Jamba Juice Photos

Parking lot view of the Jamba Juice headquarter office located in Emeryville, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.62)
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