Jamba Juice Reviews

Updated March 19, 2015
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63 Reviews
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Jamba Juice Chairman, President, and CEO James D. White
James D. White
138 Ratings

63 Employee Reviews

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  1. Just started here as a Shift Lead in training (part-time).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jamba Juice part-time (less than a year)

    Pros

    Keep in mind I have ben working for this company for under a week, although I did wait an extraordinary amount of time to be put on the schedule after filling out hiring paperwork.
    The customers are *usually* quite pleasant, although one location I work at is in a very snooty area of town and you can definitely tell, overall the customers are great and as i understand it most are regulars.
    For the most part, management is helpful and very nice, they have really taken the time to show me all the ropes and more in my few days of working for this company, training is very thorough.
    Learning about boosts/ingredients and conveying that information to the health savvy customers is rewarding, it feels great when you can give someone exactly what they are looking for both nutrition and taste wise.
    I'm sure this would be a great experience for high school job seekers.

    Cons

    Some coworkers are incredibly disrespectful to me as a new employee, I have been ignored, and I have been abandoned at times, and as an extremely new employee being responsible for taking orders, blending, pouring, baked good and juices all at once during rushes, it leads to increased wait times and unsatisfied customers.
    Pay is definitely nothing great, about 30 cents above minimum depending on who hires you and for what position.
    Even though I have been on register every shift I have worked I have yet to see any tip money or have my questions about tip allocation answered.
    There are really no breaks given, and the expectation to produce is set quite high.

    Advice to ManagementAdvice

    You need to make sure each and every shift lead is up to par! It's very frustrating to have an amazing shift lead and experience in one location, only to have the complete opposite in another location in the same district and under the same GM.
    Again, training was very thorough, but I feel as if some employees definitely need to be retrained on a regular basis, it's one thing to run down the line in 30 seconds with three blenders in hand; but in other aspects, be completely clueless. Yes, it's very very important to know the recipes, but there are many other important aspects to working in the food service industry.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. Wouldn't recommend.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in San Diego, CA
    Current Employee - Team Member in San Diego, CA

    I have been working at Jamba Juice part-time (more than a year)

    Pros

    I enjoyed our products and co-workers were always friendly. Most customers were nice. Fairly easy job and training. Good for students.

    Cons

    Lots of cons. Minimum wage plus it's difficult to even get 20 hours a week so do not expect to support yourself unless you're a shift lead or manager. I am scheduled for a lot of 5.5 hour shifts so they don't legally have to give me a 30 minute break. Lots of restrictions when it comes to appearance. We don't even get free smoothies, in fact, we have to carry our receipts on us when we purchase something to prove that we are not stealing from the company.

    Advice to ManagementAdvice

    Jamba Juice really cares about their customers and they should care just as much about their employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful

    A job where you're able to test your intestinal fortitude as a supervisor.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jamba Juice

    Pros

    One thing that Jamba Juice provided was the flexibility to work around school scheduling. While attending college full-time, Jamba allowed me to support basic living expenditures.

    Cons

    Due to the job being part-time for most applicants, turn-over rates were extremely high. Once you find the perfect applicant, most times they never stayed past a year.

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  5. Under appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager
    Former Employee - Shift Manager

    I worked at Jamba Juice full-time (more than a year)

    Pros

    Fun environment, good training, good involvement in the community.

    Cons

    Wasn't paid overtime, felt under appreciated and over worked.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Shift manager poorly compensated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Seattle, WA
    Former Employee - Shift Manager in Seattle, WA

    I worked at Jamba Juice

    Pros

    -Free smoothie per shift
    -Some coworkers were nice

    Cons

    -Few tips as expected
    -Pay was $11 an hour for a shift manager
    -No benefits
    -Management had annoying "learning activities" that were meant to be fun and educational such as memorizing company values but were a time suck and only paid lip service to long-lost values
    -Some coworkers were lazy
    -Store was always understaffed
    -There are minimal opportunities for raises or advancement
    -You can do less work as a server in a restaurant for more pay and you don't have to sing dumb songs about smoothies.

    Advice to ManagementAdvice

    If you want employees to be passionate about smoothies and your business, show that you care about them in return in the form of decent pay.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. Completely disorganized smaller company that refuses to invest in technology at the store level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Long Beach, CA
    Former Employee - General Manager in Long Beach, CA

    I worked at Jamba Juice full-time (less than a year)

    Pros

    The training was fairly thorough for this industry type and the trainer/District Manager offer a great deal of support when you're first placed in your store.

    Cons

    Managers are expected to work on the floor 90% of the time and the work is remedial and very physical. I had a great deal of technology issues with the registers, back computer, etc. and headquarters is not prepared to fix them in a timely manner at all.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Team Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jamba Juice

    Pros

    Good pay good smoothies fun atmosphere.

    Cons

    Just needs a better room for improvement within the company.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. Great first job. Great about entry level hiring, but loses any benefits after 6 months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Chandler, AZ
    Current Employee - Team Member in Chandler, AZ

    I have been working at Jamba Juice full-time (more than a year)

    Pros

    Entry Level Hiring
    50% off all products

    Cons

    No Free Smoothies
    No Benefits
    Low Hours
    Terrible Scheduling (often times schedule is released the night before a shift)

    Advice to ManagementAdvice

    Obsession with Labor Costs has made the amount of employees in the store at one time decrease, and the work-load increase. More Work for the same wages leads to an increase in employees quitting.

    Doesn't Recommend
    Negative Outlook
  10. My co-workers were supportive and upbeat, but the corporation highly underpays you for the amount of work you accomplish

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead
    Former Employee - Team Lead

    I worked at Jamba Juice part-time (more than a year)

    Pros

    Fun, upbeat environment. Supportive co-workers. Follows sanitary guidelines.

    Cons

    Understaffing, low pay, strict rules

    Advice to ManagementAdvice

    Do not understaff!

    Doesn't Recommend
    Negative Outlook
  11. ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jamba Juice

    Pros

    the discounts are pretty good

    Cons

    sometimes your work may go unappreciated

Jamba Juice Photos

Parking lot view of the Jamba Juice headquarter office located in Emeryville, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.62)
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