Jenny Craig Reviews

Updated July 15, 2014
Updated July 15, 2014
312 Reviews

2.2
312 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Monty Sharma
29 Ratings

Review Highlights

Pros
  • Helping people change their lifestyles to achieve and maintain their weight loss goals (in 31 reviews)

  • Great/Healthy way to lose weight when the program is followed (in 18 reviews)


Cons
  • Training is poorly thought out and the upper management doesn't really seem to care (in 24 reviews)

  • Manipulative Market Directors, long hours without lunches and low pay (in 13 reviews)

More Highlights

53 Employee Reviews Back to all reviews

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  1.  

    Jenny Craig, great if starting off in sales and customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Jenny Craig Consultant  in  Boston, MA
    Former Employee - Jenny Craig Consultant in Boston, MA

    I worked at Jenny Craig part-time for more than a year

    Pros

    Jenny Craig is a great company if you are starting off in sales and customer service.

    The very best thing about this job is the relationships built with clients. I loved working with them week to week and helping them meet their goals. It is personally rewarding to help someone do something they have been trying to do for a long time.

    Also office dynamics can be very good depending on the co-workers in your center.

    Cons

    Finding coverage when needing time off was very difficult.

    The pay was not great. The raise offered at the yearly review was pitiful.

    The insurance benefits offered by Jenny Craig are not good.

    Advice to ManagementAdvice

    Offer better benefits and pay.

    Have floats for various positions to help with coverage when employees need time off.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great for Clients, Bad for Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Consultant  in  Los Angeles, CA
    Current Employee - Program Consultant in Los Angeles, CA

    I have been working at Jenny Craig full-time for more than 3 years

    Pros

    Helping people reach their goals and change their unhealthy dieting habits. Clients rely heavily on the advice shared by consultants, which makes us feel golden.

    Cons

    The pay is pretty low. There are no perks, no recognition and no room for growth,

    Advice to ManagementAdvice

    You should treat your consultants better, with better pay & recognition, especially since you claim they are the secret ingredient to the program!

    Doesn't Recommend
    No opinion of CEO
  3. 2 people found this helpful  

    Good place to start your business career, but don't expect much mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Director  in  San Antonio, TX
    Current Employee - Center Director in San Antonio, TX

    I have been working at Jenny Craig full-time for more than a year

    Pros

    This place has a very friendly atmosphere and the clients are fantastic. It is amazing to watch clients go through a life-changing transformation.

    Cons

    Training is poorly thought out and the upper management doesn't really seem to care. They are focused more on hitting quotas and retaining clients than actually creating a healthy work environment. Salary is not great at all, and if you hate being put on the spot in front of everyone in a training/sales scenario, this is not the place for you. Calling you out in meetings is the crux of how they train sales with employees. I personally feel that humiliation is often the result and do not pursue this practice as a manager.

    Advice to ManagementAdvice

    Pay and benefits are rather sad in this company. If you increased pay and benefits, you would ultimately experience a lower turn-over rate. You would also have more driven employees. Also, training for sales and calls should be an individual training event between a manager and subordinate. Stop with the round-robins and group displays. It's not a productive practice and often alienates those that struggle instead of giving personal training and counseling in their weaker areas.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Thank You - Finally!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Jenny Craig Home Office Employee  in  Carlsbad, CA
    Current Employee - Jenny Craig Home Office Employee in Carlsbad, CA

    I have been working at Jenny Craig full-time for more than 5 years

    Pros

    Helping clients lose weight, co-workers and work location.

    Cons

    Lots of changes without the test of time, management doesn't listen to employees, HR practices that make no sense and bossy people. But I'm going to give the new management a chance to make things better.

    Advice to ManagementAdvice

    Thank you for shedding the mean blonde duo at the top; they will not be missed and did not have the company's best interest in mind or any sense of professionalism, personal accountability or ethics. Talk about one covering for the other and then calling it legal - what a joke. We're in much better shape now. Nestle was fooled by them but thank goodness you weren't.

    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Emotionally Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Centre Director
    Current Employee - Centre Director

    I have been working at Jenny Craig full-time for more than 5 years

    Pros

    The program works! Becoming a cohesive weight loss program.

    Cons

    Upper Management has no concept of employee engagement. There is not enough focus on celebrating the consultants (the core of the business). Time to increase wages and celebrate the hard work of this position.

    Advice to ManagementAdvice

    Time to increase wages and celebrate the hard work of this position.

    Doesn't Recommend
    Approves of CEO
  7. 2 people found this helpful  

    An OK company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Weight Loss Consultant  in  Chicago, IL
    Current Employee - Weight Loss Consultant in Chicago, IL

    I have been working at Jenny Craig full-time for more than 3 years

    Pros

    30hrs is full time, discount on food

    Cons

    Scheduling can be tough with split shifts being very common. Management is often terrible within this company. Hard to advance

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Worthy and challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig

    Pros

    Rewarding service and support to help clients and staff experience personal success.

    Cons

    Numerable change of corporate ownership since Jenny and Sid Craig started program. Some values changed or lost.

    Advice to ManagementAdvice

    Stop losing great employees...create realistic salary ranges that reflect performance and skills.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Customer Care Coordinator

    Current Employee - Customer Service Coordinator  in  Huntington Beach, CA
    Current Employee - Customer Service Coordinator in Huntington Beach, CA

    I have been working at Jenny Craig part-time for more than a year

    Pros

    Fun coworkers and centre director. Clients are also very nice, depending on the day. Good job while in college.

    Cons

    Their technology could be better. I think now that it is owned by Nestle, they should be able to afford better technology for their staff.

    Advice to ManagementAdvice

    Push corporate for help with new equipment.

  10. 2 people found this helpful  

    Helping people to lose weight and be healthy nice...but not the push to sell, sell, and sell.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Los Angeles, CA
    Current Employee - Sales Representative in Los Angeles, CA

    I have been working at Jenny Craig full-time for more than 5 years

    Pros

    Good working hours. Nice co-workers. Clients are great.

    Cons

    Low Hourly Salary plus commission so there is the constant stress to meet your monthly quota or face possible discipline. Many old fashion ideas of how to treat their employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Sales job not a client care job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant  in  Carrollton, TX
    Former Employee - Sales Consultant in Carrollton, TX

    I worked at Jenny Craig for more than 3 years

    Pros

    Program discounts, helping others, learned skills like motivational interviewing

    Cons

    Micro-managing, pushing people to buy food, Went in wanting to help people and was even told no one has problem meeting sales goals etc. Management cares more about sales dollars than actually helping people. Promised a full time positions and ended up with 12 hours a week eventually. Miss my clients but don't miss working there

    Advice to ManagementAdvice

    Treat employees like the adults they are - Provide more training - Need better compensation

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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