Jenny Craig Reviews

Updated August 28, 2014
Updated August 28, 2014
312 Reviews

2.2
312 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Monty Sharma
29 Ratings

Review Highlights

Pros
  • Helping people change their lifestyles to achieve and maintain their weight loss goals (in 31 reviews)

  • Great/Healthy way to lose weight when the program is followed (in 18 reviews)


Cons
  • Training is poorly thought out and the upper management doesn't really seem to care (in 24 reviews)

  • Manipulative Market Directors, long hours without lunches and low pay (in 13 reviews)

More Highlights

27 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Centre Director
    Former Employee - Centre Director

    I worked at Jenny Craig full-time for more than 8 years

    Pros

    You get to meet new people and help them change their lives. The hours are great.

    Cons

    Most are doing the job of 2-3 people. The company is consistently changing for the better but sometimes it's too much change at once.

    Advice to ManagementAdvice

    change the way of leads coming in...
    There should be a way for Directors to communicate with one another to feed off ideas and keep the motivation going.
    Have Consultants team up with another team member from another state. They can at then bring ideas to one other keep each other motivated.
    There is a lot that can be done that hasn't been done that is really simple.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Weight Loss Consultant - A Rewarding Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Weight Loss Consultant
    Former Employee - Weight Loss Consultant

    I worked at Jenny Craig full-time for more than a year

    Pros

    I worked as a Weight Loss Consultant in a Jenny Craig Center on the East Coast for two years. I worked part time (25 hours) during college and then went to full time (38 hours) once I graduated. I had a great experience and the job was a great fit for me at the time. The position was largely commission based, so the paychecks were not exactly the same every time, but I feel that I was fairly compensated. A little bit of sales knowledge was necessary to maximize every sale and in turn maximize my paycheck. Even if we were very busy, everyone pulled their weight because they knew that their paychecks would be impacted based on their contributed amount of work.

    Helping people lose weight was a wonderful experience. It was great to be there with my clients every step of the way. A lot of my clients credited me with their weight loss success and thanked me endlessly. Of course they did all the work but it felt wonderful to be an inspiration to my clients.

    Cons

    The compensation is largely commission based, so it was a competitive environment among my female colleagues. There were also strong personalities that did not always mix when working in such an environment. In my center, there were some clear rules on when you should get credit for a sale and when someone else should get credit for a sale, and as long as everyone did the right thing, there were no problems.

    There was not much room for growth. As a consultant, when my Center Director left, I wanted to be considered for the Center Director role with my newly obtained college degree. I was told that I needed to first move up through the appropriate levels including being a Program Director for at least a year. I was not interested in being a Program Director and ultimately left the company for an external corporate position.

    Advice to ManagementAdvice

    I'm sure a lot of employees do not like the commission based compensation, but I do. It makes each employee accountable for their amount of work. I don't think its a bad system and I feel that I was fairly compensated because the more work I put in, the more money I got in my paycheck.

    I was at Jenny Craig while working toward my bachelors degree. When I graduated, I wanted to be considered for an open Center Director role in my center. I was told by my District Manager that I needed to move up through the levels first and be a Program Director for at least a year. A Program Director role was not currently open. Ultimately I left the company for an external corporate HR position. I think I understand the reasoning in that JC wants their senior level employees to be strong at all positions in order to fill in when needed. But my advice to management would be that rising through the levels shouldn't be a deal breaker. You probably have top talent in your lowest levels. These people just need to be developed to reach their full potential.

    Recommends
    No opinion of CEO
  3.  

    Amazing chance to make a difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Carlsbad, CA
    Current Employee - Manager in Carlsbad, CA

    I have been working at Jenny Craig full-time for more than 10 years

    Pros

    Seeing people transform and become the best version of themselves.

    Cons

    Lots of continuous change can make things feel unstable.

    Advice to ManagementAdvice

    Transparency is critical to gain trust.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Center Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Director
    Current Employee - Center Director

    I have been working at Jenny Craig full-time for more than 8 years

    Pros

    Helping people accomplish their goals. Changing lives. Developing my team & seeing them grow. It's a fun atmosphere to work in. I am very excited with the direction the new company is taking us.

    Cons

    Pay is low. It's challenging to ask so much of my team, when I know how little they're making. New compensation is being tested in a few markets, and seems to be successful.

    Advice to ManagementAdvice

    Continue improving on outdated policies. Launch a compensation plan that helps our clients and employees succeed.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Tons of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Market Director  in  Cleveland, OH
    Current Employee - Market Director in Cleveland, OH

    I have been working at Jenny Craig full-time for more than 10 years

    Pros

    Promotable opportunities, flexible schedules, fun energetic enviroment. We cultivate a culture of skilled, caring consultants who literally change the lives of our clients. We provide ongoing training and idea sharing consistently. Company benefits are extensive and full time status at 30 hours weekly.

    Cons

    Trying to adapt and change the perception of our program to the public.

    Advice to ManagementAdvice

    Stay on course and communicate consistently with the field.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Overall good company and good to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Jenny Craig Consultant  in  Omaha, NE
    Current Employee - Jenny Craig Consultant in Omaha, NE

    I have been working at Jenny Craig full-time for more than a year

    Pros

    I love working days, and they are pretty flexible with your schedule

    Cons

    Management could be better with communication.

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Life Changing Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Director  in  North Chicago, IL
    Current Employee - Center Director in North Chicago, IL

    I have been working at Jenny Craig full-time for more than 8 years

    Pros

    Rewarding, change peoples lives, flexible, different everyday, fun, meeting new people, developing strong relationships and learning great motivation skills

    Cons

    Not consistent because, of the way the compensation is at the time.The weight loss/food purchases fluctuates so much with clients during holidays, vacations and summer time.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Family Type Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Centre Director  in  Detroit, MI
    Former Employee - Centre Director in Detroit, MI

    I worked at Jenny Craig full-time for more than a year

    Pros

    I loved my coworkers and the clients that we saw. Making a difference in their lives was really what it was all about. We would always try to think of fun and creative ways to get people involved in improving their health and wellness within our community. I really was able to build strong bonds with the people that I interacted with every day. This job also gave me an excellent work/life balance!

    Cons

    There are a lot of outbound calls. Many times, the clients are not excited to hear from you or they will hang up the phone. I think it is always important to remember that those are usually the ones that are the furthest from reaching their goals. You can't take it personally. It is always exciting though when you get ahold of someone and they say they are so glad you called. All it takes is one to make the difference.

    Advice to ManagementAdvice

    I have been both a Program Director and Centre Director. I was really fortunate that all of the managers that I had were excellent. They made it fun to work their and when I was a manager myself, they gave me the freedom to explore new ideas with my team.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Fun helping people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - At Home Consultant  in  Carlsbad, CA
    Former Employee - At Home Consultant in Carlsbad, CA

    I worked at Jenny Craig full-time for more than a year

    Pros

    Great hours for the location! I worked 5am-noon and could be on the beach by 1

    Cons

    A lot of turn over

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Some of the best years of my life were spent at Jenny Craig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Weight Loss Consultant
    Former Employee - Weight Loss Consultant

    I worked at Jenny Craig full-time for more than 3 years

    Pros

    The one on one support is what sets the Jenny program ahead in the weight loss business. Supporting Clients and watching their success made me feel good to go to work everyday. I made good money for the work I did. Made lots of connections and friendships I'll take with me when I go.

    Cons

    The food is too expensive. So many times it was so hard having to say goodbye to clients before their weightloss was complete because they couldn't afford to continue.

    Advice to ManagementAdvice

    Raise the conultants hourly wage to compensate for the clients not buying the JC food, and doing more food on their own.

    Recommends
    Neutral Outlook
    Approves of CEO

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