JetBlue

  www.jetblue.com
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JetBlue Reviews

Updated Jul 17, 2014
All Employees Current Employees Only

3.5 277 reviews

82% Approve of the CEO

JetBlue President & CEO Dave Barger

Dave Barger

(221 ratings)

72% of employees recommend this company to a friend

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements(in 45 reviews)

  • Flying benefits are great, and the work is interesting(in 14 reviews)


Cons
  • Upper Management continues to lie and make false promises(in 8 reviews)

  • Not very good at trickling down top management new ideas to middle management(in 7 reviews)

178 Employee Reviews Back to all reviews
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    Great company to work for!

    Reservations Agent (Current Employee) Salt Lake City, UT

    ProsGreat culture! Value based company.

    ConsShfts are based on seniority. But you can trade shifts to add flexibility

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Director

    Anonymous Employee (Current Employee)

    ProsThe benefits, matching 401k, flight benefits, people you work with

    ConsNew leadership is changing, unions are starting to invade the company, worried about losing CEO founder

    Advice to Senior ManagementDon't lose sight of your most important assets, the people. Consultants are not always the answer, they have a place in businesses but should not assume they are smarter than the people running the business.

    Yes, I would recommend this company to a friend

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    Profits over people.

    Anonymous Employee (Current Employee) Jamaica, NY

    ProsFlight benefits, decent 401(k). Stock options were a nice touch, helped to compensate the abysmal salaries.

    ConsMass layoff in order to hire contracting companies. Not losing money, just decided they aren't in that 'business' anymore.

    Advice to Senior ManagementTake a look at who your middle management is and where they come from. If they came from a failing airline, chances are they are going to make you fail also.

    No, I would not recommend this company to a friend

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    • Culture & Values
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    Culture

    In Flight Crew Member (Current Employee) Boston, MA

    ProsOne unique thing about B6 is the people have created an amazing culture. The company gives us the tools to be able make our customers experience amazing.

    ConsMore diversity in the leadership would be amazing.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great place to work!

    Airport Operations Crew Member (Current Employee) Burbank, CA

    ProsThe company culture is excellent. Very focused on employee happiness and satisfaction. Great perks, new airplanes, headquarters in New York, non-union.

    ConsPeople love their job so they never leave, making it take time to gain seniority and find opportunities for promotion. some grumpy coworkers, but that's at any job really.

    Advice to Senior ManagementKeep doing the great job that you are doing!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Very valuable experience, increasingly frustrating environment

    IT Systems Manager (Current Employee) Long Island City, NY

    ProsThere are a lot of smart people, and a lot of visionaries have worked at this company. IT compensation is pretty darn good, even for New York.

    ConsIT leadership is feckless, and having seen three different leadership teams it seems inevitable they will continue to be ineffective. Increasingly crewmembers are expected to be available any time of day or night for whatever whims your director or vp has.

    The company culture has evolved such that style is valued above substance. Everyone is looking for the next big idea, and nobody had enough patience to see difficult problems solved.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great perks, no growth

    Coordinator (Current Employee) Long Island City, NY

    ProsFlying benefits are great, and the work is interesting. Depending on what team you are on you might have opportunities to work on great projects.

    ConsThe company is becoming increasingly political, and there is much favoritism. Many teams do not try to promote from within, and growth within the company is difficult. The culture is changing.

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    Nice Human Resource

    Anonymous Employee (Current Employee)

    ProsThey are very nice and and extremely friendly

    Consnone that I could think of

    Advice to Senior Managementnone that I could think of

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    Great Company, No Growth

    Senior Financial Analyst (Current Employee) Long Island City, NY

    ProsUnlimited free travel. Brand new work modern facilities.

    ConsAbsolutely no job growth available.

    Advice to Senior Managementnone

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Great company to work for, great people, great culture.

    Manager Operational Finance (Current Employee) Long Island City, NY

    ProsI've worked in various departments at JetBlue, so I will start with a disclaimer that not all departments are great. However those that live the company values and have strong leadership are great and thrive very well. Crew members who are willing to learn and willingly get to know various parts of the company can be handsomely rewarded with a promotion in a short amount of time.

    ConsOperational support analysts have little direction which leads to high turnover or people stuck in the same role for long periods of time. You certainly choose your own direction at JetBlue, and if you don't make the most of it, it could get stale fast. Also, lower than market pay for corporate employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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