JetBlue Reviews

Updated July 1, 2015
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3.9
Rating Trends
Recommend to a friend
Approve of CEO
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Robin Hayes
2 Ratings

Pros
  • It was hard to leave the flight benefits too (in 48 reviews)

  • Flying benefits are great, and the work is interesting (in 15 reviews)

Cons
  • Salaries for middle management are below average, some directors and VPs have huge bonuses (in 7 reviews)

  • Zero job/career protections as well as true codified work rules (in 7 reviews)

More Pros and Cons

249 Employee Reviews

Sort: Popular Rating Date
  1. JFK or BOS base for inflight are junior

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Flight in New York, NY
    Current Employee - In Flight in New York, NY

    I have been working at JetBlue full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I got a line in a year and a half in JFK

    Cons

    Only west coast base is LGB and it's super senior

    Advice to Management

    N/A


  2. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Since the company is not very big you can work on great cross functional projects

    Cons

    Since the company is so good upward mobility can be limited


  3. Home agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company really cares about there employees and customers

    Cons

    sick time you don't really have any


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Love this company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Recommends
    Recommends

    Pros

    Flexible schedule, teamwork environment, worklife balance.

    Cons

    Irops, but Florida weather is very unpredictable, so its to be expected.


  6. Helpful (3)

    Love My Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - JBU Liaison in New York, NY
    Current Employee - JBU Liaison in New York, NY

    I have been working at JetBlue full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility, Fun environment, Great people, Awesome leadership, Love coming to work, Meeting new people

    Cons

    Being away from family on the holiday when you first start out can be very tough, Not knowing what your schedule may be with you start out.

    Advice to Management

    Listen to us, we have a lot of great ideas, we need to be heard, show us you care more, spend time with us in the field


  7. Amazing!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Too numerous to mention, but will try. Excellent benefits, free flights for CM and dependents. Great culture. Plenty of room to grow within company. Company offers many options for shifts and options to trade shifts.

    Cons

    Constant queue, some support departments are not supportive.

    Advice to Management

    Management is doing a wonderful job. They care, and practice what they preach!


  8. Helpful (2)

    JetBlue

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work from home, great benefits.

    Cons

    Always changing this or that.


  9. Helpful (1)

    Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible Schedule, good pay, great flight benefits.

    Cons

    Challenging customers at times, weekend work.

    Advice to Management

    None


  10. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Flight privileges.
    Flexibility
    Work life balance

    Cons

    Shaky direct reports to management

    Advice to Management

    Hold more principles of leadership classes for managers and directors


  11. Administrative Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in San Juan, PR
    Current Employee - Administrative Assistant in San Juan, PR

    I have been working at JetBlue full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Internal and External Customer Service

    Cons

    As a Salaried employee you have your schedule time in for shift but no schedule end shift.

    Advice to Management

    Please demonstrate more the caring value of the company



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