JetBlue

  www.jetblue.com
  www.jetblue.com

JetBlue Reviews

Updated December 10, 2014
Updated December 10, 2014
308 Reviews
3.6
308 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
246 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 48 reviews)

  • Flying benefits are great, and the work is interesting (in 15 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

196 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Fun people fun atmosphere!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Orlando, FL
    Current Employee - Supervisor in Orlando, FL

    I have been working at JetBlue full-time (less than an year)

    Pros

    We excel at great customer service!

    Cons

    Starting to be all about the Benjamin's!

    Advice to ManagementAdvice

    Stop spreading your employees so thin.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Company of great values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations in Denver, CO
    Current Employee - Airport Operations in Denver, CO

    I have been working at JetBlue part-time (less than an year)

    Pros

    Obviously the flight benefits, as well as 401k, PTO, and stock share benefits. It's unbelievable what an amazing and progressive company they've built in under 15 years.

    Cons

    They provide oppurtunities to grow within the company such as taking over new job titles, but if your not interested in that and like your position you can't expect to ever make a lot of money. They have a top-out as well.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Fun Company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service
    Current Employee - Customer Service

    I have been working at JetBlue part-time (less than an year)

    Pros

    Travel benefits, health insurance, 401k, a lot of activities for crew members and their family, encourages volunteer work. Supervisors are always available and very helpful, co workers are awesome and its just an overall great company with even better product and service.

    Cons

    Some tech issues with equipment

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Hands down, best airline to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Coordinator in Los Angeles, CA
    Current Employee - Operations Coordinator in Los Angeles, CA

    I have been working at JetBlue full-time (more than 5 years)

    Pros

    Schedule flexibility, good compensation, full benefits, free domestic travel for yourself and family.

    Cons

    Not a lot of flights to/from west coast, airline is transitioning to bigger company and still operating like a mom and pop business.

    Advice to ManagementAdvice

    Please revamp the infrastructure to reflect growing operation. We need more spare aircrafts and reserve inflight staff.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Flight Crew Member in Boston, MA
    Current Employee - In Flight Crew Member in Boston, MA

    I have been working at JetBlue full-time (more than an year)

    Pros

    One unique thing about B6 is the people have created an amazing culture. The company gives us the tools to be able make our customers experience amazing.

    Cons

    More diversity in the leadership would be amazing.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in Burbank, CA
    Current Employee - Airport Operations Crew Member in Burbank, CA

    I have been working at JetBlue part-time (more than an year)

    Pros

    The company culture is excellent. Very focused on employee happiness and satisfaction. Great perks, new airplanes, headquarters in New York, non-union.

    Cons

    People love their job so they never leave, making it take time to gain seniority and find opportunities for promotion. some grumpy coworkers, but that's at any job really.

    Advice to ManagementAdvice

    Keep doing the great job that you are doing!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Nice Human Resource

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    They are very nice and and extremely friendly

    Cons

    none that I could think of

    Advice to ManagementAdvice

    none that I could think of

  9. 4 people found this helpful  

    Great company to work for, great people, great culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Operational Finance in Long Island City, NY
    Current Employee - Manager Operational Finance in Long Island City, NY

    I have been working at JetBlue full-time (more than 3 years)

    Pros

    I've worked in various departments at JetBlue, so I will start with a disclaimer that not all departments are great. However those that live the company values and have strong leadership are great and thrive very well. Crew members who are willing to learn and willingly get to know various parts of the company can be handsomely rewarded with a promotion in a short amount of time.

    Cons

    Operational support analysts have little direction which leads to high turnover or people stuck in the same role for long periods of time. You certainly choose your own direction at JetBlue, and if you don't make the most of it, it could get stale fast. Also, lower than market pay for corporate employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great training and strong encouragement to promote quickly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations in Salt Lake City, UT
    Current Employee - Reservations in Salt Lake City, UT

    I have been working at JetBlue full-time (less than an year)

    Pros

    Positive outlook and growth opportunities if I decide not to work at home. Oh, did I mention flight benefits.

    Cons

    Hectic at times, but that would be the industry.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Perfect job for my family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Crew Member in Salt Lake City, UT
    Current Employee - Reservations Crew Member in Salt Lake City, UT

    I have been working at JetBlue part-time (more than an year)

    Pros

    Flight benefits, very flexible, able to be home with my family and get my work done.

    Cons

    Sometimes gets very busy, mandatory overtime during storms, can be treated like a kid with the punishment system, even though it is flexible.

    Recommends
    Positive Outlook
    Approves of CEO

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