JetBlue

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JetBlue Reviews

Updated March 1, 2015
Updated March 1, 2015
213 Reviews
3.9
213 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
213 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 48 reviews)

  • Flying benefits are great, and the work is interesting (in 15 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

213 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    This is the winning team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at JetBlue full-time (less than a year)

    Pros

    Supportive co-workers, beautiful uniforms, growing by leaps and bounds

    Cons

    Poor work rules, can sometimes feel like slavery

    Advice to ManagementAdvice

    Management is actually really great

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    master

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    good at job and detailed at work

    Cons

    not good at job and not so detailed at work

    Recommends
    Positive Outlook
  3.  

    Great employer and one that looks out for their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue part-time (more than 5 years)

    Pros

    Endless opportunities for growth. Great work environment. Employee Benefits are amazing.

    Cons

    Wish the company would open more stations in more cities and Caribbean islands as well as in South America.

    Advice to ManagementAdvice

    Open more job opportunities in the People Department (Recruitment)

    Recommends
    Positive Outlook
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  5.  

    Nothing short of amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at JetBlue full-time (more than 3 years)

    Pros

    Great company, salary and benefits

    Cons

    Time away from home, and working holidays

    Advice to ManagementAdvice

    Need better health insurance

    Recommends
    Positive Outlook
  6.  

    I love JetBlue.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue

    Pros

    JetBlue is a great place to work. Training is in a group of about 30 people and by the end of the month long training I felt like they were all family. Working from home is nice too as I work in reservations. and the free flights make it all worth it.

    Cons

    The starting pay kinda sucks and people can be rude sometimes as is true for any call center environment.

    Advice to ManagementAdvice

    I get way too many emails so I feel like I'm working all day just to sort through them all even after my shift. Chill out with the emails ;)

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Fun people fun atmosphere!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Orlando, FL
    Current Employee - Supervisor in Orlando, FL

    I have been working at JetBlue full-time (less than a year)

    Pros

    We excel at great customer service!

    Cons

    Starting to be all about the Benjamin's!

    Advice to ManagementAdvice

    Stop spreading your employees so thin.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Company of great values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations in Denver, CO
    Current Employee - Airport Operations in Denver, CO

    I have been working at JetBlue part-time (less than a year)

    Pros

    Obviously the flight benefits, as well as 401k, PTO, and stock share benefits. It's unbelievable what an amazing and progressive company they've built in under 15 years.

    Cons

    They provide oppurtunities to grow within the company such as taking over new job titles, but if your not interested in that and like your position you can't expect to ever make a lot of money. They have a top-out as well.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Fun Company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service
    Current Employee - Customer Service

    I have been working at JetBlue part-time (less than a year)

    Pros

    Travel benefits, health insurance, 401k, a lot of activities for crew members and their family, encourages volunteer work. Supervisors are always available and very helpful, co workers are awesome and its just an overall great company with even better product and service.

    Cons

    Some tech issues with equipment

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Hands down, best airline to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Coordinator in Los Angeles, CA
    Current Employee - Operations Coordinator in Los Angeles, CA

    I have been working at JetBlue full-time (more than 5 years)

    Pros

    Schedule flexibility, good compensation, full benefits, free domestic travel for yourself and family.

    Cons

    Not a lot of flights to/from west coast, airline is transitioning to bigger company and still operating like a mom and pop business.

    Advice to ManagementAdvice

    Please revamp the infrastructure to reflect growing operation. We need more spare aircrafts and reserve inflight staff.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Flight Crew Member in Boston, MA
    Current Employee - In Flight Crew Member in Boston, MA

    I have been working at JetBlue full-time (more than a year)

    Pros

    One unique thing about B6 is the people have created an amazing culture. The company gives us the tools to be able make our customers experience amazing.

    Cons

    More diversity in the leadership would be amazing.

    Recommends
    Positive Outlook
    Approves of CEO

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