JetBlue Reviews

Updated May 1, 2015
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3.8
232 Reviews
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JetBlue President & CEO Dave Barger
Dave Barger
183 Ratings

232 Employee Reviews

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  1. Recruitment Process Needs Much Improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time (More than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Flight perks, nice people. Nice Long Island City location. The LIC headquarters is very accessible by public transportation, parking lots in the area if one drives in.

    Cons

    There's little to no transparency in the recruitment process. It takes months, with constant follow-up on behalf of the applicant.

    Advice to Management

    Cut the bureaucratic nonsense, and revamp the recruitment process. Not all candidates have months and months to waste on the process. JetBlue may lose top notch employees who otherwise may accept a position with an organization with a stronger sense of urgency

  2. Administrative Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in San Juan, PR
    Current Employee - Administrative Assistant in San Juan, PR

    I have been working at JetBlue full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Internal and External Customer Service

    Cons

    As a Salaried employee you have your schedule time in for shift but no schedule end shift.

    Advice to Management

    Please demonstrate more the caring value of the company

  3. Helpful (1)

    Airport Operations Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company. Everyone is extremely friendly and welcoming. One big family.

    Cons

    The pay could be much better. There is favoritism amoungst Crew members.

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  5. Helpful (1)

    Getaways

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Getaways in Salt Lake City, UT
    Current Employee - Getaways in Salt Lake City, UT

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Travel, work from home, hotel discounts,

    Cons

    Low pay for job, taking calls, few flights from work location so benefits are hard to use.

    Advice to Management

    Pay commissions to the getaways dept, they are sales people.

  6. inflight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing company. Lots of growth opportunities and a feeling that you're part of something great.

    Cons

    I cant really think of any. Its not a career for everyone. The hours can take some getting used to.

  7. ao agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    good benefits, free travel.flexible schedule, easy work

    Cons

    coworkers, management, rude customers, working on holidays

    Advice to Management

    Need to be fair .

  8. My crew bus washer and mecanic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew in Orlando, FL
    Current Employee - Crew in Orlando, FL

    I have been working at JetBlue full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    company trasdev ucf It is very good company but I do other things

    Cons

    My like work and I learn with you

  9. Helpful (1)

    Crewmember

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    For me practically everything is awesome!

    Cons

    The Shifts... even though they have a great system to organize the shifts, I wish we could just pick our desired shift beginning on your hire date

  10. I love looking at your boat it's beyond what I expected it to be I'm so happy that I chose to work for this companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Flight in Jf Kennedy Ap, NY
    Current Employee - In Flight in Jf Kennedy Ap, NY

    I have been working at JetBlue full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Awesome company, The employees a great I'm just happy to be a part of a good team.

    Cons

    You work a lot,but you also make a lot of money doing it so it's not so bad

    Advice to Management

    Great place to work

  11. Helpful (1)

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    Flight benefits, great co-workers to work with

    Cons

    No work life balance, Take care of work related issues on your own time. you have no time for yourself. The pay is lower than other airlines.

    Advice to Management

    Do an under cover boss and see what is really going on.

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