JetBlue

  www.jetblue.com
  www.jetblue.com

JetBlue Reviews

Updated December 10, 2014
Updated December 10, 2014
308 Reviews
3.6
308 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
246 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 48 reviews)

  • Flying benefits are great, and the work is interesting (in 15 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

39 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    i am completed b.a in last year

    Current Employee - Ground Operations in Coimbatore (India)
    Current Employee - Ground Operations in Coimbatore (India)

    I have been working at JetBlue

    Pros

    i am work jetblue sooooo happy

    Cons

    all workers iam in best worked for in sincere to jetblue

    Advice to ManagementAdvice

    i am work finished no time

  2. 1 person found this helpful  

    Airport Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in San Francisco, CA
    Current Employee - Airport Operations Crew Member in San Francisco, CA

    I have been working at JetBlue full-time (more than an year)

    Pros

    JetBlue is a great company. They are always informing their employees about what's going on in the company and the industry. They give you a small bonus if all goals are met. As a company they are remarkable.

    Cons

    San Francisco is a unique station. Leadership does not really manage. They play favorites. If you get in with them you can get away with anything. Some employees take long breaks. Some employees do nothing and others do all the work.

    Advice to ManagementAdvice

    Manage and don't be afraid of Micro managing. Be fair to all and do not let your ego or mood decide how you treat employees. Be open to suggestions. Get rid of favoritism... everyone knows. Find ways to bring up morale.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Satisfactory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in New York, NY
    Current Employee - Airport Operations Crew Member in New York, NY

    I have been working at JetBlue part-time (more than 3 years)

    Pros

    Free flight benefits
    flexible schedule
    discounts with other airline agreements
    you pick one person to fly free with you as well as your parents
    i recommend going part time so you can have more flexibility

    Cons

    commute to the airport is horrible
    your schedule is based on how long you have been in the company, so whatever shift is left over you get
    4am shift is very difficult

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in Santo Domingo (Dominican Republic)
    Current Employee - Airport Operations Crew Member in Santo Domingo (Dominican Republic)

    I have been working at JetBlue full-time (more than an year)

    Pros

    Cheap Flights, discount in Fedex,

    Cons

    There is no teamwork, low salary, always short of personnel.

    Advice to ManagementAdvice

    as a young company JetBlue is trying it's best to make there employees feel comfortable, but the leader and managers are not making that possible.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in New York, NY
    Current Employee - Customer Service Agent in New York, NY

    I have been working at JetBlue full-time (more than 5 years)

    Pros

    flight befits are great, people i work with are great

    Cons

    wroking long days with delays and screaming customers

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Profits over people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jamaica, NY
    Current Employee - Anonymous Employee in Jamaica, NY

    I have been working at JetBlue full-time (more than an year)

    Pros

    Flight benefits, decent 401(k). Stock options were a nice touch, helped to compensate the abysmal salaries.

    Cons

    Mass layoff in order to hire contracting companies. Not losing money, just decided they aren't in that 'business' anymore.

    Advice to ManagementAdvice

    Take a look at who your middle management is and where they come from. If they came from a failing airline, chances are they are going to make you fail also.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Great perks, no growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Long Island City, NY
    Current Employee - Coordinator in Long Island City, NY

    I have been working at JetBlue full-time (more than an year)

    Pros

    Flying benefits are great, and the work is interesting. Depending on what team you are on you might have opportunities to work on great projects.

    Cons

    The company is becoming increasingly political, and there is much favoritism. Many teams do not try to promote from within, and growth within the company is difficult. The culture is changing.

    Neutral Outlook
    Approves of CEO
  9.  

    Great Company, No Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Long Island City, NY
    Current Employee - Senior Financial Analyst in Long Island City, NY

    I have been working at JetBlue full-time (more than 3 years)

    Pros

    Unlimited free travel. Brand new work modern facilities.

    Cons

    Absolutely no job growth available.

    Advice to ManagementAdvice

    none

    Recommends
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Good company, but not enough opportunities and support from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Long Island City, NY
    Current Employee - Coordinator in Long Island City, NY

    I have been working at JetBlue full-time (more than an year)

    Pros

    Good brand, nice and casual people, flight benefits, good work-life balance, modern office space, exciting projects

    Cons

    No opportunity for growth, low salaries, too much emphasis solely on communication skills, lots of politics, sometimes uninvolved management

    Advice to ManagementAdvice

    Invest more in your crewmembers by giving them the chance to grow and rewarding them for their practical skills, not only the ability to sell themselves. Having a strong marketing team is important, but the doers and quiet achievers are as important for the success of the company. Respect diversity and embrace all types of personalities. Promoting only the people with great soft skills and overlooking the humble, quieter achievers is not the best approach and in the long term you will lose valuable talent.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Fun job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Jamaica, NY
    Current Employee - Flight Attendant in Jamaica, NY

    I have been working at JetBlue full-time (more than an year)

    Pros

    Fun job, some people there are great.

    Cons

    No union so be careful

    Recommends
    Disapproves of CEO

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