JetBlue Reviews

Updated October 12, 2014
Updated October 12, 2014
295 Reviews
3.6
295 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
236 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 47 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

189 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time (more than 10 years)

    Pros

    The benefits, matching 401k, flight benefits, people you work with

    Cons

    New leadership is changing, unions are starting to invade the company, worried about losing CEO founder

    Advice to ManagementAdvice

    Don't lose sight of your most important assets, the people. Consultants are not always the answer, they have a place in businesses but should not assume they are smarter than the people running the business.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue part-time (less than an year)

    Pros

    Great culture! Value based company.

    Cons

    Shfts are based on seniority. But you can trade shifts to add flexibility

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Profits over people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jamaica, NY
    Current Employee - Anonymous Employee in Jamaica, NY

    I have been working at JetBlue full-time (more than an year)

    Pros

    Flight benefits, decent 401(k). Stock options were a nice touch, helped to compensate the abysmal salaries.

    Cons

    Mass layoff in order to hire contracting companies. Not losing money, just decided they aren't in that 'business' anymore.

    Advice to ManagementAdvice

    Take a look at who your middle management is and where they come from. If they came from a failing airline, chances are they are going to make you fail also.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Flight Crew Member in Boston, MA
    Current Employee - In Flight Crew Member in Boston, MA

    I have been working at JetBlue full-time (more than an year)

    Pros

    One unique thing about B6 is the people have created an amazing culture. The company gives us the tools to be able make our customers experience amazing.

    Cons

    More diversity in the leadership would be amazing.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Very valuable experience, increasingly frustrating environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Systems Manager in Long Island City, NY
    Current Employee - IT Systems Manager in Long Island City, NY

    I have been working at JetBlue full-time (more than 3 years)

    Pros

    There are a lot of smart people, and a lot of visionaries have worked at this company. IT compensation is pretty darn good, even for New York.

    Cons

    IT leadership is feckless, and having seen three different leadership teams it seems inevitable they will continue to be ineffective. Increasingly crewmembers are expected to be available any time of day or night for whatever whims your director or vp has.

    The company culture has evolved such that style is valued above substance. Everyone is looking for the next big idea, and nobody had enough patience to see difficult problems solved.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in Burbank, CA
    Current Employee - Airport Operations Crew Member in Burbank, CA

    I have been working at JetBlue part-time (more than an year)

    Pros

    The company culture is excellent. Very focused on employee happiness and satisfaction. Great perks, new airplanes, headquarters in New York, non-union.

    Cons

    People love their job so they never leave, making it take time to gain seniority and find opportunities for promotion. some grumpy coworkers, but that's at any job really.

    Advice to ManagementAdvice

    Keep doing the great job that you are doing!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great perks, no growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Long Island City, NY
    Current Employee - Coordinator in Long Island City, NY

    I have been working at JetBlue full-time (more than an year)

    Pros

    Flying benefits are great, and the work is interesting. Depending on what team you are on you might have opportunities to work on great projects.

    Cons

    The company is becoming increasingly political, and there is much favoritism. Many teams do not try to promote from within, and growth within the company is difficult. The culture is changing.

    Neutral Outlook
    Approves of CEO
  9.  

    Nice Human Resource

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    They are very nice and and extremely friendly

    Cons

    none that I could think of

    Advice to ManagementAdvice

    none that I could think of

  10.  

    Great Company, No Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Long Island City, NY
    Current Employee - Senior Financial Analyst in Long Island City, NY

    I have been working at JetBlue full-time (more than 3 years)

    Pros

    Unlimited free travel. Brand new work modern facilities.

    Cons

    Absolutely no job growth available.

    Advice to ManagementAdvice

    none

    Recommends
    Negative Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Great company to work for, great people, great culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Operational Finance in Long Island City, NY
    Current Employee - Manager Operational Finance in Long Island City, NY

    I have been working at JetBlue full-time (more than 3 years)

    Pros

    I've worked in various departments at JetBlue, so I will start with a disclaimer that not all departments are great. However those that live the company values and have strong leadership are great and thrive very well. Crew members who are willing to learn and willingly get to know various parts of the company can be handsomely rewarded with a promotion in a short amount of time.

    Cons

    Operational support analysts have little direction which leads to high turnover or people stuck in the same role for long periods of time. You certainly choose your own direction at JetBlue, and if you don't make the most of it, it could get stale fast. Also, lower than market pay for corporate employees.

    Recommends
    Positive Outlook
    Approves of CEO

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