JetBlue Reviews

Updated August 25, 2015
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270 Employee Reviews

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  1. Great courporate culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue as an intern

    Pros

    Great coworkers, wonderful culture and commitment to their core values

    Cons

    Engineering department is short staffed and thus not able to do engineering work. Not the best place for engineers, but I'd recommend it to anyone else


  2. love it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Air Port Operations in New York, NY
    Current Employee - Air Port Operations in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    the perks, the opportunity, they want to see you succeed.

    Cons

    a little to political but as long as you keep your eye on the prize you can succeed. And don't ever be late. they take that very seriously. If your some one who calls out or you always late this isn't the place for you.

    Advice to Management

    not too much


  3. Amazing culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent
    Current Employee - Reservations Agent
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is really a family here. They look out for you and really care about the employees. Make as much or as little as you what by picking up or giving away hours. The free flights don't hurt either.

    Cons

    The mobile app is improving for trades. Please keep improving that.

    Advice to Management

    Nothing keep doing what you're doing. We love inspiring humanity!


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  5. Reservations agent from home

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Orlando, FL
    Current Employee - Reservations Agent in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at JetBlue part-time (More than a year)

    Pros

    Work from home, great travel benefits

    Cons

    No maternity leave, horrible salary, inconsistencies.

    Advice to Management

    Bring humanity back not only to customers but to employees also.


  6. Helpful (1)

    Airport Operations Liaison

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Approves of CEO

    I have been working at JetBlue full-time (More than 8 years)

    Pros

    Not a Monday through Friday type of job. Lots of extra hours available to work if extra income is needed. Something new each day dealing with customers. Great travel benefits for yourself and your family.

    Cons

    Sometimes your work shift might not be that good but with time that changes.


  7. Great to work from home!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    Values, culture, top notch with insurance and other benefits. 401k is the best I have seen. So nice to work from home, especially if you're a home body type person.

    Cons

    Inconsistent with policy and/procedures as quoted or directed by CS and jb database. But that is to be expected as working from home and not everyone is aware of all policy/procedure changes.

    Advice to Management

    No advice. But if I had any, I know I could submit suggestions through the JB pipeline.


  8. AO

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Air Operations
    Current Employee - Air Operations
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time

    Pros

    They pay me to be there. You too

    Cons

    Leadership has no backbone. Management doesn't care about workers, but a select few

    Advice to Management

    We don't want to be friends on Facebook


  9. Great Place to Work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 10 years)

    Pros

    The crewmembers are all friendly and great to work with. It is like a second family. Can be challenging, but you have the ability to learn a lot and apply knowledge to solve problems.

    Cons

    Very hard to use travel perks. Sometimes it is hard to be recognized for the efforts that you are putting forth.


  10. Not bad, horrible maternity/paternity leave

    Current Employee - AO/LSC in Long Is City, NY
    Current Employee - AO/LSC in Long Is City, NY

    Pros

    Travel benefits, if you can get on.

    Cons

    Shocking that a company that is so forward thinking on so many issues offers ZERO paid paternity or maternity leave. Unreal. This is how you get a union JetBlue...


  11. Helpful (2)

    Awesome coworkers, management critically disconnected from reality.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Flight Crew Member in Boston, MA
    Current Employee - In Flight Crew Member in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    A chance to see the eastern seaboard. Great west coast layovers Very short reserve time because of high turnover and growth Easy service and fantastic passengers

    Cons

    Manuals and policies lacking: when you find a blank spot, management will always side with the passenger. New policies, such as attendance, are released 5 days prior to being effective, despite being crafted a year in advance. Middle management interrogates, intimidates, and treats IFCs as expendable. The whole goal of this is to drive up turnover and reduce labor costs (I think). All of the supervisors are from other airlines. I'm not sure if this says something about the company or management or the position, but only a handful of supervisors have ever worn a JetBlue uniform.

    Advice to Management

    Fire pretty much everyone in frontline leadership. Current supervisors are useless: they rarely have the answers, frequently provide obviously false answers, and drive crewmembers away from advancement and the company in general. Promote from within. Nothing about hiring 4 supervisors from the now defunct American Eagle base says "we value our employees and support internal growth." Stop focusing on silly things. Don't put together a whole team to sell a psychological pay raise to your employees. Stop holding anti-Union propaganda sessions in training. Stop making up stories about unions and union representation. Take a good, hard look and recognize that your turnover is artificially high and you have a very large contingent of flight attendants who don't leave because they can't, and then change things from there.



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