JetBlue Reviews

Updated September 8, 2014
Updated September 8, 2014
288 Reviews
3.7
288 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
233 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 45 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Upper Management continues to lie and make false promises (in 8 reviews)

  • Not very good at trickling down top management new ideas to middle management (in 7 reviews)

More Highlights

72 Employee Reviews Back to all reviews

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  1.  

    Great training and strong encouragement to promote quickly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations  in  Salt Lake City, UT
    Current Employee - Reservations in Salt Lake City, UT

    I have been working at JetBlue full-time for less than a year

    Pros

    Positive outlook and growth opportunities if I decide not to work at home. Oh, did I mention flight benefits.

    Cons

    Hectic at times, but that would be the industry.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Perfect job for my family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Crew Member  in  Salt Lake City, UT
    Current Employee - Reservations Crew Member in Salt Lake City, UT

    I have been working at JetBlue part-time for more than a year

    Pros

    Flight benefits, very flexible, able to be home with my family and get my work done.

    Cons

    Sometimes gets very busy, mandatory overtime during storms, can be treated like a kid with the punishment system, even though it is flexible.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Great company that listens to its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Long Island City, NY
    Current Employee - Analyst in Long Island City, NY

    I have been working at JetBlue full-time for more than a year

    Pros

    JetBlue is a great company to work for because the culture of the company is to listen to and support its emoloyees and offer the best experience for its customers. The company HQ is top of the line and lots of friendly people.

    Cons

    It's hard to complain about a company that has "fun" as one of their values but of course no company is without its short comings. Getting your foot in the door of the company might be hard but once you're there it's even harder to move up unless you network and schmooze with the right people. The company does emphasize that it wants employees that fit the culture but too often I have seen the most qualified be passed over for the more extroverted socialite who might not be as sharp but knows how to light up a room.

    Advice to ManagementAdvice

    Keep doing what you're doing but make sure to reward the hardest workers, not just the popular ones.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Ground Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ground Operations  in  Newark, NJ
    Former Employee - Ground Operations in Newark, NJ

    I worked at JetBlue full-time for more than 5 years

    Pros

    Fantastic Company, great people to work with, no complaints at all..

    Cons

    Veterans usually like to slack, management needs a little more training in managing and not in the office.

    Advice to ManagementAdvice

    Try looking out the window or out the office and see what is going on...

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    A fantastic company to work for that makes you feel like family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Maintenance Technician  in  Boston, MA
    Current Employee - Maintenance Technician in Boston, MA

    I have been working at JetBlue full-time for less than a year

    Pros

    Very friendly and helpful crew members, decent pay, good benefits

    Cons

    Midnight shift, focusing on making sure new hires aren't rushed into the company with paperwork and training.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Very Organised

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Fort Lauderdale, FL
    Current Employee - Flight Attendant in Fort Lauderdale, FL

    I have been working at JetBlue full-time for less than a year

    Pros

    They pay for your first set of luggage and uniform

    Cons

    Wait time after interview to hear back

    Advice to ManagementAdvice

    Provide answer to candidate sooner than one week perhaps on the spot

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Amazing company to work for! Great culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing and Systems Operations
    Current Employee - Marketing and Systems Operations

    I have been working at JetBlue part-time for more than a year

    Pros

    JetBlue has an amazing culture and truly lives by its 5 core values of Safety Caring Integrity Passion and Fun! I always felt like the company valued my work. Very rarely did I have a bad day at work. Lots of upward career opportunities once you get in!

    Cons

    Because JetBlue is a smaller primarily domestic carrier, if you're interested in International work, it may not be the place for you.

    Advice to ManagementAdvice

    Continue to focus on your core values, Whenever anyone asks me what I think about working for JetBlue, I always emphasize how much importance was placed on the values and what a difference that made. My current airline has a similar value system, but it is not emphasized or believed in the way it was at JetBlue and that makes a huge difference. Most people could not even name our 4 corner stones.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Best Place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airport Operations Crew Member  in  Boston, MA
    Former Employee - Airport Operations Crew Member in Boston, MA

    I worked at JetBlue full-time for more than a year

    Pros

    Amazing benefits, and exciting place to work. Lots of room for growth and endless opportunities.

    Cons

    Get stuck with awful shifts 4 am. The attendance policy is intense. Stressful situations working at the airport.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Awesome company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor Airports
    Current Employee - Supervisor Airports

    I have been working at JetBlue full-time for more than 3 years

    Pros

    Promotes from within and really tries to help crew members advance to their highest potential.

    Cons

    Sometimes you do not share the same views (business related) as your manager and that can affect the work balance.

    Advice to ManagementAdvice

    Do not promote micro managing.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    good benefits and easy work

    Cons

    some slick workers and overtime

    Recommends
    Positive Outlook
    Approves of CEO

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