JetBlue Reviews

Updated March 25, 2015
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220 Employee Reviews

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  1. master

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    good at job and detailed at work

    Cons

    not good at job and not so detailed at work

    Recommends
    Positive Outlook
  2. 1 person found this helpful

    Great brand and fantastic people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time (more than 10 years)

    Pros

    The company strives to take care of it's people "Crewmembers" the same as it takes care of it's Customers. Aside from the leaders, the people who work on the front lines of the company really get along and forrm life long relationships with each other. Compared to any other airline I think JetBlue is the best place to work, even on days when it's not perfect.

    Cons

    Over the years the level of bureaucracy of the leaders has stood in the way of getting things done and slowing down progress. Also as the company has matured over the years leaders are less and less living the values, and or really understand what life is like from a front line perspective. It used to be a company where leaders would roll up their sleeves and dig in when needed, but that doesn't happen as much anymore. It has begun to shift from caring about people as much to caring about money.

    Advice to ManagementAdvice

    Stop saying that we all live by the values and that we are egalitarian and live it

    Recommends
    Neutral Outlook
    Approves of CEO
  3. Great employer and one that looks out for their employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue part-time (more than 5 years)

    Pros

    Endless opportunities for growth. Great work environment. Employee Benefits are amazing.

    Cons

    Wish the company would open more stations in more cities and Caribbean islands as well as in South America.

    Advice to ManagementAdvice

    Open more job opportunities in the People Department (Recruitment)

    Recommends
    Positive Outlook
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  5. Nothing short of amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at JetBlue full-time (more than 3 years)

    Pros

    Great company, salary and benefits

    Cons

    Time away from home, and working holidays

    Advice to ManagementAdvice

    Need better health insurance

    Recommends
    Positive Outlook
  6. 1 person found this helpful

    I love JetBlue.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue

    Pros

    JetBlue is a great place to work. Training is in a group of about 30 people and by the end of the month long training I felt like they were all family. Working from home is nice too as I work in reservations. and the free flights make it all worth it.

    Cons

    The starting pay kinda sucks and people can be rude sometimes as is true for any call center environment.

    Advice to ManagementAdvice

    I get way too many emails so I feel like I'm working all day just to sort through them all even after my shift. Chill out with the emails ;)

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful

    Blue Juice is a real thing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at JetBlue

    Pros

    You feel proud to work for this company. Once you drink the blue juice it runs through your veins. I've been here for 6+ years and I've loved every bit of it.

    Cons

    As with smaller companies and/or departments, sometimes you have to wear many hats and become a jack of all trades to help fill in a missing gap or role.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Ramp agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ramp Agent in Boston, MA
    Current Employee - Ramp Agent in Boston, MA

    I have been working at JetBlue

    Pros

    Great benifits and fun enviroment

    Cons

    Bad schedules when you start need maximum flexibility

    Recommends
    Positive Outlook
  9. Compensation does not equal work performed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    Flexible, Room for growth, Constant change,
    Convenient

    Cons

    Under compensated
    Promotions are not based on skill

  10. Maturing as a company, but still has its heart in the right place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in New York, NY
    Current Employee - Human Resources in New York, NY

    I have been working at JetBlue full-time (more than 10 years)

    Pros

    Senior Leadership genuinely cares about employees
    Solid benefits package (industry standard plus a few creative perks)
    Willing to take risks to remain competitive
    Provides opportunities to make a difference

    Cons

    The airline industry has tight margins, and salaries reflect that
    Options for significant advancement (director and above) limited to New York, Salt Lake City, and Orlando

    Advice to ManagementAdvice

    Keep celebrating the culture and all of the things we do well, but also be honest in sharing the areas we need to improve to remain competitive.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    Flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bilingual Reservations Agent in Salt Lake City, UT
    Current Employee - Bilingual Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue

    Pros

    Lots of schedule options and options to trade take vacation and other time off if needed.Lots of opportunities to change departments or move up

    Cons

    A relatively small company trying to grow and compete with larger companies, Dealing with the different changes as they try and figure out what works.

    Recommends
    Positive Outlook

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