JetBlue Reviews

Updated March 25, 2015
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29 Employee Reviews

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  1. 3 people found this helpful

    Was Great, not so much any more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot in New York, NY
    Current Employee - Pilot in New York, NY

    I have been working at JetBlue full-time (more than 10 years)

    Pros

    Great people that were hired when all the other airlines were not hiring. Everyone that helps generate revenue/touched airplanes are generally great people and we all work together well.

    Cons

    The leadership at jetBlue has all but vanished. The company core values have taken a tremendous hit since Dave Barger became CEO. Most pilots have gotten very frustrated with the many broken promises from the ELT. The company is making major mistakes when dealing with declining morale and pilots leaving for other major airlines.

    Advice to ManagementAdvice

    Tell the truth, and tell the whole truth. Change the way you receive bonuses so that no bonuses are paid with an increase in total revenue AND an increase in the internal NPS which will force managers to become leaders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful

    Always looking over your back, too much gossip

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    Finding another job they really don't care about you, lots of people are upset about David

    Cons

    They just fired about 9 guys, one of witch has cancer, and only have months to live,
    He is at Tampa General hospital
    Say a pray for David he is going to need it, how do you fire someone that have cancer
    They claim to care about people, well, if they can fire him, they really don't care about the customers, just fake smiles.

    Advice to ManagementAdvice

    None

  3. 3 people found this helpful

    rapidly deteriorating.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot in New York, NY
    Current Employee - Pilot in New York, NY

    I have been working at JetBlue full-time (more than 10 years)

    Pros

    employees are fabulous in spite of working conditions

    Cons

    Management gets more hostile everyday

    Advice to ManagementAdvice

    please explain how Alaska who you say is in the sweet spot with us, can quadruple our profit with less planes and 15% higher costs. Tell us how you agreed to a pay review process and then broke your word. Tell us how you plan to attract any pilot with 15% under industry average wages, the worst health care in the industry and below average retirement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful

    Yuck!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Long Island City, NY
    Former Employee - Anonymous Employee in Long Island City, NY

    I worked at JetBlue (more than 3 years)

    Pros

    DO NOT TRUST THE POSITIVE REVIEWS HERE! They are written by HR! If you desire to work in a place filled with dirty hipsters whose major life decision is going from a full on beard to mutton chops, party boys and party girls whose only redeeming quality is not driving after a binge drinking session that seems to happen nightly, people who feel the need to mention their "lifestyle preferences" (if you know what I mean) every time you talk to them, managers who are abusive and will lie to your face, then this is the place for you. If you seek a respectable professional environment that actually values some kind of sense of sanity and morality, please look elsewhere.

    Cons

    Anything and everything. This place is a complete and utter disaster. It's sad to see a once wonderful company get into such disarray.

    Advice to ManagementAdvice

    Expunge the cancers that are killing this company. When founder David Neeleman was ousted, the company lost it's way. David was a humble and moral man who believed in doing right by the customer and the employee. The company has certainly lost its way.

  6. 2 people found this helpful

    Every year it gets worst to work in a jetblue environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Orlando, FL
    Former Employee - Flight Attendant in Orlando, FL

    I worked at JetBlue full-time (more than 10 years)

    Pros

    You can fly for free.

    Cons

    Ever since the first CEO and founder got released for doing the right thing, the work place has gotten hostel, no values and loyalty towards its employees. The longer you last in the company the more of a liability you become to the company, and the company tries to find any reasons to dismiss your employment. In other words you have to work in eggshells and can't be human at all. Every time you get on a plane your risking your life with radiation,terrorist acts, decease and so on,but they don't want to take care of you with a great health insurance.

    Advice to ManagementAdvice

    Go back to the roots that Jetblue was build on,taking care of your employees, if they start doing that again the employees will take care of the company. Change supervisors and management that are there now and hire again our founding father the CEO who started the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue full-time (more than 3 years)

    Pros

    New office but no leadership to guide you to be successful. you will be setup for failure!

    Cons

    Company values not being followed by leaderships specially in IT!

    Advice to ManagementAdvice

    Tell the truth!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Look elsewhere if you're a pilot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - A320 Captain
    Current Employee - A320 Captain

    I have been working at JetBlue full-time (more than 10 years)

    Pros

    Well maintained airplanes and a good group to fly with...at least the ones that have their head's out of the sand.

    Cons

    Zero job/career protections as well as true codified work rules. Most things can change via email with zero negotiation. Good luck to all of us in the event of a merger...

    Advice to ManagementAdvice

    People, Performance, Prosperity...remember?? You've got it backwards. Accountants are running this place based on excel spreadsheet computations; they've completely discounted the "people" factor. We will never be the next Southwest.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    Airport Operations

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Airport Operations Crew Member in Jamaica, NY
    Current Employee - Airport Operations Crew Member in Jamaica, NY

    I have been working at JetBlue full-time (more than 8 years)

    Pros

    Unlimited travel benefits, meeting different people

    Cons

    Human resource is to protect Jetblue--- no union no rights

    Advice to ManagementAdvice

    Crew members have voices, opinions and please listen understand before taking actions for termination it's not always the solution

    Doesn't Recommend
  10. what a waste of time and money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ground Operations in New York, NY
    Former Employee - Ground Operations in New York, NY

    I worked at JetBlue part-time (less than a year)

    Pros

    flight benefits only nothing else

    Cons

    working full time schedule with part time money

    Advice to ManagementAdvice

    be upfront on interviews that you will be a slave to the company as a part time employee company will squeeze full time hours without givining you time for your personal life and pay would be almoust none what will make you keep your full time jobs somewhere else or just plain quit
    lots of racial favoritism at the station very unprofessional management and sups
    make me really proud to leave this company and focus more on personal life and real full time job

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. It was a great airline to work with,till CEO David Neeleman was let go and management stop caring for its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in New York, NY
    Former Employee - Flight Attendant in New York, NY

    I worked at JetBlue full-time (more than 10 years)

    Pros

    Good destinations, you get to travel and have agreements with other airlines.you can try to make your work schedule depending on your seniority. If you work a lot of hours you can make some money to make a living.

    Cons

    Dishonest management, The health insurance gets higher every year. The Company does not care anymore for their employees(no loyalty to employees). The company breaks their own work rules to justify their firing of people and treat similar cases differently. The company does not treat employees equal. The company targets people that want a union which is strongly needed. Reserve flight attendants get over worked by Jetblue. You have to work a lot of flight hours to make serious money and when you do that they try to change the rules to stop you from making the money you need to make your living. Try not to make it a career because airlines come and go. Always have another job on the side or get a degree in something else while working for the airline.

    Advice to ManagementAdvice

    Take care of your employees and they will take care of the customers. That was David Neeleman's way. And it worked! Start making changes to management. Get rid of current management and middle management and do a reconstruction. Let people work the hours they need to survive in this economy. Have cheaper insurance,the airline is a Multi-billion dollar industry it can be done. Stop wasting millions of dollars to stop a union and start putting that money into employees pockets.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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