JetBlue Reviews

Updated March 13, 2015
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68 Employee Reviews

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  1. 3 people found this helpful

    Rigid chilly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - IT Systems Manager in New York, NY
    Former Contractor - IT Systems Manager in New York, NY

    I worked at JetBlue as a contractor (less than a year)

    Pros

    Organized lots of structure and process

    Cons

    Bad location, do not do a good job of making new employees feel welcome

    Advice to ManagementAdvice

    Allow workers to be more creative

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in New York, NY
    Current Employee - Customer Service Agent in New York, NY

    I have been working at JetBlue full-time (more than 5 years)

    Pros

    flight befits are great, people i work with are great

    Cons

    wroking long days with delays and screaming customers

    Recommends
    Neutral Outlook
    Approves of CEO
  3. Great Culture

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Pros

    flight benefits, work at home, weekly pay, culture, brand, people

    Cons

    low pay, point system, shift bid

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Profits over people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jamaica, NY
    Current Employee - Anonymous Employee in Jamaica, NY

    I have been working at JetBlue full-time (more than a year)

    Pros

    Flight benefits, decent 401(k). Stock options were a nice touch, helped to compensate the abysmal salaries.

    Cons

    Mass layoff in order to hire contracting companies. Not losing money, just decided they aren't in that 'business' anymore.

    Advice to ManagementAdvice

    Take a look at who your middle management is and where they come from. If they came from a failing airline, chances are they are going to make you fail also.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful

    Interesting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airport Operations Crew Member in New York, NY
    Former Employee - Airport Operations Crew Member in New York, NY

    I worked at JetBlue full-time (more than 3 years)

    Pros

    I loved being able to fly for free. I loved being able to swap my hours.

    Cons

    I just left. Thank goodness. This is why I feel this way. jetBlue has new uniforms! Yes, the new uniforms brighten up the front line as was desperately needed. However, corporate has dictated that female Airport Operations employees wear heels while behind the ticket counter, while running through the airport several times a day, while working the gates, and while running up and down the jetbridges. Female AO employees may wear heels 1/2" to 3". While 1/2" really doesn't sound so bad, the female AO crewmember is limited to solid black shoes with a defined heel. The male employee may wear their loafers and their dress shoes. They have the option of wearing sensible shoes where the female crewmember does not. Look around at any profession where the employee is on their feet all day, and you will see them wearing a sensible shoe. jetBlue's new shoe policy for female airport operations crewmembers rule out Dansko, Clarks, Merrills, etc. The female airport operations crewmember is enduring pain and sitting back and adhering to corporate's policy. If they don't, they will be noncompliant and will lose their job.

    Advice to ManagementAdvice

    Remember jetBlue's values and apply them.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. really good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JetBlue

    Pros

    good experience cant complain about them of how they treat employees

    Cons

    roockie or unexprerience management in some areas not all

    Recommends
    Positive Outlook
    No opinion of CEO
  8. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Consultant in Long Island City, NY
    Former Contractor - Consultant in Long Island City, NY

    I worked at JetBlue as a contractor (less than a year)

    Pros

    free airfare and location of office!

    Cons

    not enough growth in your career

    Advice to ManagementAdvice

    promote employees within the company

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9. 2 people found this helpful

    Good People, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Training Liaison in Long Beach, CA
    Former Employee - Training Liaison in Long Beach, CA

    I worked at JetBlue full-time (more than 5 years)

    Pros

    Some of the best people to work with, frontline employees make the job worth having, and helping customers always put a smile on my face.

    Cons

    Management is too stuck in their ways and their unfortunately is a lot of cronyism, makes it difficult to advance to a level of importance. Also many of the systems of accountability for front line employees are antiquated and do not account for reality, another unfortunate but true reality of this company.

    Advice to ManagementAdvice

    They need to listen to their employees! They might be surprised that some of the best ideas come from the people who actually interact with the customers.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. Great perks, no growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Long Island City, NY
    Current Employee - Coordinator in Long Island City, NY

    I have been working at JetBlue full-time (more than a year)

    Pros

    Flying benefits are great, and the work is interesting. Depending on what team you are on you might have opportunities to work on great projects.

    Cons

    The company is becoming increasingly political, and there is much favoritism. Many teams do not try to promote from within, and growth within the company is difficult. The culture is changing.

    Neutral Outlook
    Approves of CEO
  11. Great Company, No Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Long Island City, NY
    Current Employee - Senior Financial Analyst in Long Island City, NY

    I have been working at JetBlue full-time (more than 3 years)

    Pros

    Unlimited free travel. Brand new work modern facilities.

    Cons

    Absolutely no job growth available.

    Advice to ManagementAdvice

    none

    Recommends
    Negative Outlook
    Approves of CEO

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