JetBlue Reviews

Updated October 25, 2014
Updated October 25, 2014
299 Reviews
3.6
299 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
238 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 47 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

191 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Great company to work for, great people, great culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Operational Finance in Long Island City, NY
    Current Employee - Manager Operational Finance in Long Island City, NY

    I have been working at JetBlue full-time (more than 3 years)

    Pros

    I've worked in various departments at JetBlue, so I will start with a disclaimer that not all departments are great. However those that live the company values and have strong leadership are great and thrive very well. Crew members who are willing to learn and willingly get to know various parts of the company can be handsomely rewarded with a promotion in a short amount of time.

    Cons

    Operational support analysts have little direction which leads to high turnover or people stuck in the same role for long periods of time. You certainly choose your own direction at JetBlue, and if you don't make the most of it, it could get stale fast. Also, lower than market pay for corporate employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great training and strong encouragement to promote quickly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations in Salt Lake City, UT
    Current Employee - Reservations in Salt Lake City, UT

    I have been working at JetBlue full-time (less than an year)

    Pros

    Positive outlook and growth opportunities if I decide not to work at home. Oh, did I mention flight benefits.

    Cons

    Hectic at times, but that would be the industry.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    great company

    Current Employee - In Flight in New York, NY
    Current Employee - In Flight in New York, NY

    I have been working at JetBlue (more than 3 years)

    Pros

    very hip airline,great co workers

    Cons

    room for growth.being on reserve can get old fast

    Advice to ManagementAdvice

    show your caring values a lil more than talking about them

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  5.  

    Great Company, No Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Long Island City, NY
    Current Employee - Senior Financial Analyst in Long Island City, NY

    I have been working at JetBlue full-time (more than 3 years)

    Pros

    Unlimited free travel. Brand new work modern facilities.

    Cons

    Absolutely no job growth available.

    Advice to ManagementAdvice

    none

    Recommends
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Good company, but not enough opportunities and support from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Long Island City, NY
    Current Employee - Coordinator in Long Island City, NY

    I have been working at JetBlue full-time (more than an year)

    Pros

    Good brand, nice and casual people, flight benefits, good work-life balance, modern office space, exciting projects

    Cons

    No opportunity for growth, low salaries, too much emphasis solely on communication skills, lots of politics, sometimes uninvolved management

    Advice to ManagementAdvice

    Invest more in your crewmembers by giving them the chance to grow and rewarding them for their practical skills, not only the ability to sell themselves. Having a strong marketing team is important, but the doers and quiet achievers are as important for the success of the company. Respect diversity and embrace all types of personalities. Promoting only the people with great soft skills and overlooking the humble, quieter achievers is not the best approach and in the long term you will lose valuable talent.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Perfect job for my family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Crew Member in Salt Lake City, UT
    Current Employee - Reservations Crew Member in Salt Lake City, UT

    I have been working at JetBlue part-time (more than an year)

    Pros

    Flight benefits, very flexible, able to be home with my family and get my work done.

    Cons

    Sometimes gets very busy, mandatory overtime during storms, can be treated like a kid with the punishment system, even though it is flexible.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Boston, MA
    Current Employee - Flight Attendant in Boston, MA

    I have been working at JetBlue full-time (more than 5 years)

    Pros

    they really try to do their best to satisfy their employees

    Cons

    with recent management changes, many employees are somehow disgruntled and believe that the company is cutting benefits to save money. not so true.

    Advice to ManagementAdvice

    just be there for your employees, if your employees aren't performing well, then you are not performing well as a manager

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Fun, fair, and finally making decent money!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Boston, MA
    Current Employee - Flight Attendant in Boston, MA

    I have been working at JetBlue full-time (more than 8 years)

    Pros

    Travel benefits and fun environment.

    Cons

    First years of flying can be frustrating due to lower pay rates and limited schedule flexibility.

    Advice to ManagementAdvice

    Continue to be approachable and maintain the open door policy.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good Benifits

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    Fly for free & flexible schedule!

    Cons

    The Pay is ok not amazing!

    Advice to ManagementAdvice

    None

  11. 2 people found this helpful  

    Great company that listens to its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Long Island City, NY
    Current Employee - Analyst in Long Island City, NY

    I have been working at JetBlue full-time (more than an year)

    Pros

    JetBlue is a great company to work for because the culture of the company is to listen to and support its emoloyees and offer the best experience for its customers. The company HQ is top of the line and lots of friendly people.

    Cons

    It's hard to complain about a company that has "fun" as one of their values but of course no company is without its short comings. Getting your foot in the door of the company might be hard but once you're there it's even harder to move up unless you network and schmooze with the right people. The company does emphasize that it wants employees that fit the culture but too often I have seen the most qualified be passed over for the more extroverted socialite who might not be as sharp but knows how to light up a room.

    Advice to ManagementAdvice

    Keep doing what you're doing but make sure to reward the hardest workers, not just the popular ones.

    Recommends
    Positive Outlook
    Approves of CEO

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