JetBlue Reviews

Updated September 8, 2014
Updated September 8, 2014
288 Reviews
3.6
288 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
233 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 45 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Upper Management continues to lie and make false promises (in 8 reviews)

  • Not very good at trickling down top management new ideas to middle management (in 7 reviews)

More Highlights

187 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Company, Great Culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    The company culture is amazing. JetBlue truly is an organization that cares about the employees and customers above all else! I couldn't have asked for a better company to work for.

    Cons

    For certain positions, there seems to be very little more to grow and the company undergoes reorganizations quite frequently which can disrupt work flow.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great place to work and great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor  in  New York, NY
    Current Employee - Supervisor in New York, NY

    I have been working at JetBlue full-time for more than 8 years

    Pros

    great culture
    great travel benefits
    excellent working enviornment

    Cons

    pay could be based on experience

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time

    Pros

    great leadership, supportive team members, great flight benefits

    Cons

    can't think of any, just a fun place

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    One of the best not only in the industry but overall!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Recovery Coordinator  in  New York, NY
    Current Employee - Crew Recovery Coordinator in New York, NY

    I have been working at JetBlue full-time for more than 5 years

    Pros

    Everyone is valued and heard, Workplace is positive, Company values are lived

    Cons

    Career paths aren't always clear

    Advice to ManagementAdvice

    Don't forget our core values

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    I couldn't be happier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Flight Crew Member  in  Orlando, FL
    Current Employee - In Flight Crew Member in Orlando, FL

    I have been working at JetBlue full-time for more than 5 years

    Pros

    Salary that is decent considering how easy the job is. Most coworkers are like family. My direct management always gets back to me. Travel privileges available on almost all domestic carriers and multiple international carriers are fantastic. I have seen this company come to the backs of its crewmembers in the worst of times and I could not be more proud.

    Cons

    Some coworkers do not share same value of work ethic and can seem entitled. I just ignore them. Some scheduling rules are ridiculous and not consistent.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Wonderful Culture and Great place to work!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Administrative Assistant  in  Jamaica, NY
    Current Employee - Executive Administrative Assistant in Jamaica, NY

    I have been working at JetBlue full-time for more than 3 years

    Pros

    Culture and the people that you work with each day. Everyday is filled with Fun & Passion!

    Cons

    There is nothing I can say bad about the company

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    Pay, Culture, management, opportunities, holiday pay

    Cons

    I dont really have anything bad to say

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bilingual Reservations Agent  in  Salt Lake City, UT
    Current Employee - Bilingual Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue part-time

    Pros

    Great management, flight benefits, work from home, your schedule gets better and better the longer you are there and it's pretty flexible, if you want time off you can either use paid time off of find someone to take your hours, trading hours is also a big plus, you can pick up a lot of hours if they are available.

    Cons

    Low starting pay for Reservation Agents but it gets better the longer you're there.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Family Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Fort Lauderdale, FL
    Current Employee - Flight Attendant in Fort Lauderdale, FL

    I have been working at JetBlue full-time for more than 10 years

    Pros

    Great pay for what we actually do. Plenty of perks to keep you coming back to work.

    Cons

    Long hours and may have to work holidays and weekends until senior enough to hold it off. Public can be rough sometimes.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Like A Paid Vacation - I'd Do This Job For Free

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at JetBlue full-time for more than a year

    Pros

    Unlimited free travel
    Great positive company culture
    Supportive supervisor
    Opportunity to visit cities all over the country while working and stay at nice hotels
    Ability to have all the days off you want when you could afford it
    Interesting coworkers from all backgrounds

    Cons

    A lot of lazy whining coworkers who need to get a real job to appreciate what they have here
    Unattractive cheap tired looking uniforms that don't show us at our best
    Too much focus on seniority and not enough on merit

    Advice to ManagementAdvice

    Coming from an industry where senior executives didn't even say hello to workers they'd seen around for ten years, it's so refreshing when Dave will just come right up to me, shake my hand and look me in the eye and chat...without looking over my shoulder for someone more important and useful to talk to.

    Recommends
    Positive Outlook
    Approves of CEO

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