JetBlue Reviews

Updated September 8, 2014
Updated September 8, 2014
290 Reviews
3.7
290 Reviews
Rating Trends

Recommend to a friend
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JetBlue President & CEO Dave Barger
Dave Barger
235 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 46 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

187 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    SAFETY VALUE CARING PASSION AND INTEGRITY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ground Operations  in  Boston, MA
    Current Employee - Ground Operations in Boston, MA

    I have been working at JetBlue part-time for less than a year

    Pros

    Free travel, flexible schedule team work crew lounge for down time great all around benefit program

    Cons

    as any place sometimes the people, this job requires TEAM work.

    Advice to ManagementAdvice

    Maintain and even purchase more equipment

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time

    Pros

    Flight benefits are some of the best.

    Cons

    Not having weekends off, and irregular operations.

    Advice to ManagementAdvice

    Keep B6 non-union.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company, Great Co-Workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ground Operations  in  Fort Lauderdale, FL
    Current Employee - Ground Operations in Fort Lauderdale, FL

    I have been working at JetBlue full-time for less than a year

    Pros

    Flexible hours, paid vactions, you make your own schedule . Several breaks and oppurtunities for advancement . No union so they still try to keep it that way

    Cons

    Sometimes lazy co workers , Hard work during busy season. Out in the hot sun. Lifting heavy bags. Have a lot of crap you have to answer for if you make a mistake, no sweeping it under the rug.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Fun, Inspiring, Respectful People-Centric Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Professional  in  Long Island City, NY
    Current Employee - IT Professional in Long Island City, NY

    I have been working at JetBlue

    Pros

    Working at JetBlue is not like working at any other company. The focus on the importance of people is palpable. The energy within the company is amazing; people make you feel welcomed, smile and laugh on the elevators and genuinely care about one another. The level of communication, openness and transparency as well as the effort to always do the right thing by people is wonderful. Overall, the leaders ihave created a truly inspiring culture and phenomenal place to work.

    Cons

    Things change so fast it's hard to keep up.

    Advice to ManagementAdvice

    Keep doing what you are doing. You are amazing.

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    Best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager  in  Long Island City, NY
    Current Employee - General Manager in Long Island City, NY

    I have been working at JetBlue

    Pros

    The people I work with!

    Cons

    Hard to keep things small as we grow

    Advice to ManagementAdvice

    Keep focusing on servant leadership and focusing on the Crewmembers

    Recommends
    Approves of CEO
  7. 5 people found this helpful  

    Overall amazing place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Analyst  in  Long Island City, NY
    Current Employee - Analyst in Long Island City, NY

    I have been working at JetBlue

    Pros

    Great work/life balance and flexibility in the corporate office. Long Island City office is state-of-the-art. Work with some very positive, talented, passionate people. Professional development and promotional/lateral opportunities are available. Travel benefits are always great.

    Cons

    Some people definitely shouldn't be in the positions they're in... not just referring to management roles. Nearly impossible to get fired once you're in, and I think a lot of people take advantage of that.

    Way too much emphasis placed on talent development. Don't get me wrong, *professional* development is extremely important, but a stronger focus needs to be placed on talent acquisition... bring in the right people, both front-line and support side because there are a lot of disgruntled people and otherwise "bad apples" here that aren't going to develop no matter how many Principles of Leadership classes you put them through.

    Recruiting team is very friendly, but the process is long and takes a lot of patience. After applying, don't expect to hear anything for several months if at all.

    Salary/benefits are lower than other industries, but that's part of working for an airline. It's fun and very rewarding, but certainly not a place to get rich. Know what you're getting into before applying, it's not for everyone.

    Advice to ManagementAdvice

    Focus on bringing in the right people! It's vital for our future success...

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    Great Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Airport Operations Crew Member  in  Boston, MA
    Current Employee - Airport Operations Crew Member in Boston, MA

    I have been working at JetBlue

    Pros

    Very fun company culture. Amazing benefits and competitive pay. I would recommend jetblue as a place to work to anyone.

    Cons

    Company needs to invest more in software to simplify data analysis and aid in real-time recovery operations. Our current software cannot keep up with major weather events and hinders our response

    Recommends
    Approves of CEO
  9. 5 people found this helpful  

    Two Words: Dream Job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Corporate Finance  in  Forest Hills, NY
    Current Employee - Corporate Finance in Forest Hills, NY

    I have been working at JetBlue

    Pros

    If you can manage to score a corporate job for this company, jump on it as quickly as possible. I've never seen a place with so many people who truly love what they are doing. Caring for employees is instilled all the way up to senior management and it is real. Fast growing company gives room for fast growth and promotion. huge growth potential, and a lot of healthy challenges that come with fast growth dynamics.

    The super benefits and generous Paid Time Off is just icing on the cake.

    Cons

    The only down side I can think of is that the pay in corporate may be below what is typical in other corporations if you're a financial person.

    Recommends
    Approves of CEO
  10.  

    Very positive, the best airlines in the country by far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Move Team Coordinator  in  Boston, MA
    Current Employee - Move Team Coordinator in Boston, MA

    I have been working at JetBlue

    Pros

    Our values. Safety, integrity, passion, caring and fun. Jetblue lives by them and so do we the crew members. I love the flexibility and the commitment from top management to create a healthy and pleasant work environment. They value our opinion and do their best to make us feel that we are a big contributor to our success. I am looking forward to staying with jetblue til I retire.

    Cons

    Expanding too fast, but the last couple of year this has been under control. There is really not many cons. The positive out weights the negative by a mile.

    Advice to ManagementAdvice

    Start looking to fly over seas. Get bigger airplanes, but stay focus. I would like to see us fly all over the world and share the jetblue experience throughout. I belive that at some point we're going to have to do it just to be able to compete.

    Recommends
    Approves of CEO
  11. 2 people found this helpful  

    The best option for an airline job, if you're crazy enough to get an airline job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Flight Attendant  in  Washington, DC
    Current Employee - Flight Attendant in Washington, DC

    I have been working at JetBlue

    Pros

    Great benefits, (insurance, free flights for you and family, 401k, 100 percent matching up to 8 percent of pay),
    Better pay than other airlines,
    Being a flight attendant is pretty cool,
    Job security (they don't do layoffs, just buyouts),

    Cons

    Being a flight attendant is also really stressful,
    The uniforms suck,
    The life of a reserve flight attendant at JetBlue is way harder than other airlines,
    Huge difference in quality of supervisors, some are great, some are horrible.

    Advice to ManagementAdvice

    More consistent training for supervisors, make sure they have inflight experience.
    Better, non-polyester uniforms, fewer minimum rest layovers.
    Send all Embraers back to the factory.

    Recommends
    Approves of CEO

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