JetBlue

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JetBlue Reviews

Updated Jul 30, 2014
All Employees Current Employees Only

3.5 279 reviews

82% Approve of the CEO

JetBlue President & CEO Dave Barger

Dave Barger

(222 ratings)

71% of employees recommend this company to a friend

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 45 reviews)

  • Flying benefits are great, and the work is interesting (in 14 reviews)


Cons
  • Upper Management continues to lie and make false promises (in 8 reviews)

  • Not very good at trickling down top management new ideas to middle management (in 7 reviews)

More Highlights
37 Employee Reviews Back to all reviews
in
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Not what it use to be..

    Pilot (Current Employee) New York, NY

    ProsCan't claim any. because they are usually taken away on a weekly basis

    ConsTypical Airline management, enough said. Company stock purchase plan reduced to nothing. Stock options no longer offered to new hires. Significant reduction in pay if you use your sick time. A daily reduction in over-all work environment and quality of life.

    Advice to Senior ManagementTreat your people how you promised in the beginning, or we are doomed to be just like every one else. What ever happened to take care of your people and they take care of the customer..

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not the great place to work it used to be..

    Server Engineer (Current Employee)

    ProsWhen I first started JetBlue was an incredible place to work. I had a great team, and really felt appreciated as an employee. The flight benefits are nice. There's a certain level of autonomy that is nice to have, but the lack of direct supervision can be frustrating at times when you need someone to stick up for you.

    ConsSalaries in IT are well below average. If you can't afford to do anything when you get there, what good are flight benefits? IT management continues to make promises that are not kept. Recent initiatives to review salaries and experience were a step in the right direction, that unfortunately missed the mark completely.

    Advice to Senior ManagementReturn to the core values that the company was founded on.. Safety, Caring, Integrity, Fun & Passion 4 out of the 5 are gone..

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Employees DOOMED!

    I. . . . (Current Employee)

    ProsIf you like free flights then you are good to go.

    ConsEverything happens at the upper level - forgetting about the lower employees that are the company's spine. Pretty much look at it this way, if you want to advance then move out to another company. It was once a wonderful place to work but because of so many changes the company is doomed.

    Advice to Senior ManagementStop wasting so much money hiring new VP's and Directors and creating new positions that are relevant to what they are supposed to be and to the job. Focus on your own people once again and treat them and they deserved to be treated. No wonder many wonderful people left the company. Bring it back to where it was fun to work there and it will bring back the airline we once knew.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Dave Barger, Please save JetBlue!

    Inflight Crew member (Current Employee) New York, NY

    ProsTravel opportunities. Public acknowledgement as a good "cool" airline to work for. Hopefully Dave Barger will change employee morale. Dave, dont listen to mid management, ask the frontline employees!

    ConsVery poor communication between departments. No one or no department willing to accept responsibility. Extremely difficult for resolution of matters between mid management and employees. No one at mid management wants to make a decision, take action for fear of being held accountable and thus on the chopping block if someone one grade higher does not like decision. All of the "Company Values" that JetBlue claimed to be founded on are no longer existent. Employees treated as worker bees and drones, not acknowledged for work they do. Mid management too fearful of upper management and that trickles down.

    Advice to Senior ManagementGo back to your values. Get rid of most mid management supervisers, etc... Make sure mid management even know what the "values" are and practice them. JetBlue use to be a great place to work. Try to get back to that.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work if a decent salary is not important

    IT Project Manager (Current Employee)

    ProsThe flight benefits are among the best in the industry. The salaries tend to be below market, but the work life balance is good.

    ConsWorking in Forest Hills, Queens is the worst location I have ever worked in. There isn't even a decent place to eat lunch. The senior management is indiferent, and is mostly interested in advancing their own career instaed of supporting their team,

    Advice to Senior ManagementLet's support the crewmembers who are working hard, instaed of creating roadblocks, specially in IT.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Oakland Jet Blue is a terrible place to work unless you are friends with management

    Customer Service (Current Employee) Oakland, CA

    ProsNeed to have a job. Get free airline travel.

    ConsSenior management at oakland airport is terrible. They discriminate against anyone who is not a friend or family member of management.

    Advice to Senior ManagementQuit or go somewhere else.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    JetBlue, Jet out of here !!!!

    Customer Service (Former Employee) Fort Lauderdale, FL

    Prosflight benefits, exiting field of work, it is fun if you can overlook the crazyness and uncetainties of the industry but for sure the unfair politics will bring you down

    Conson your feet all day and not allwed to sit down-leads have their click and they get away with anything and everything-if mgmt likes you then you're on your way but if for some reason they dislike you or anything you do they will find a way to make you look bad- you cannot trust leadership (and I use the term very loosely here) favoritism is the norm at jetblue and to top it all they make it seem like they hold their company's values true but they do not.

    Advice to Senior Managementbe fair, say what you mean and mean what you say.
    get back to the principles that were alive and real when the company started.
    the only caring is for the profit of the company and to hell with the employees.
    you can place mandatory overtime but you fail to let people leave early when it is not busy or have an urgent situation unless if benefits the company's bottom line nad penalize those who do have a life and need to be home to take care of their spouses, children or family members.

    No, I would not recommend this company to a friend

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