JetBlue Reviews

Updated July 1, 2015
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248 Employee Reviews

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  1. Helpful (1)

    I love JetBlue.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    JetBlue is a great place to work. Training is in a group of about 30 people and by the end of the month long training I felt like they were all family. Working from home is nice too as I work in reservations. and the free flights make it all worth it.

    Cons

    The starting pay kinda sucks and people can be rude sometimes as is true for any call center environment.

    Advice to Management

    I get way too many emails so I feel like I'm working all day just to sort through them all even after my shift. Chill out with the emails ;)


  2. Nothing short of amazing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at JetBlue full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company, salary and benefits

    Cons

    Time away from home, and working holidays

    Advice to Management

    Need better health insurance


  3. Helpful (1)

    Blue Juice is a real thing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You feel proud to work for this company. Once you drink the blue juice it runs through your veins. I've been here for 6+ years and I've loved every bit of it.

    Cons

    As with smaller companies and/or departments, sometimes you have to wear many hats and become a jack of all trades to help fill in a missing gap or role.


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  5. Ramp agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent in Boston, MA
    Current Employee - Ramp Agent in Boston, MA

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benifits and fun enviroment

    Cons

    Bad schedules when you start need maximum flexibility


  6. Helpful (1)

    Maturing as a company, but still has its heart in the right place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in New York, NY
    Current Employee - Human Resources in New York, NY

    I have been working at JetBlue full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Senior Leadership genuinely cares about employees
    Solid benefits package (industry standard plus a few creative perks)
    Willing to take risks to remain competitive
    Provides opportunities to make a difference

    Cons

    The airline industry has tight margins, and salaries reflect that
    Options for significant advancement (director and above) limited to New York, Salt Lake City, and Orlando

    Advice to Management

    Keep celebrating the culture and all of the things we do well, but also be honest in sharing the areas we need to improve to remain competitive.


  7. Helpful (1)

    Flexible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bilingual Reservations Agent in Salt Lake City, UT
    Current Employee - Bilingual Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Lots of schedule options and options to trade take vacation and other time off if needed.Lots of opportunities to change departments or move up

    Cons

    A relatively small company trying to grow and compete with larger companies, Dealing with the different changes as they try and figure out what works.


  8. Humanity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor Airports
    Current Employee - Supervisor Airports

    I have been working at JetBlue

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Place to work, great environment

    Cons

    Advancement into leadership is difficult due to the number of applicant vs the number of positions

    Advice to Management

    great culture


  9. Compensation does not equal work performed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    Flexible, Room for growth, Constant change,
    Convenient

    Cons

    Under compensated
    Promotions are not based on skill


  10. Helpful (1)

    Fun people fun atmosphere!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Orlando, FL
    Current Employee - Supervisor in Orlando, FL

    I have been working at JetBlue full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    We excel at great customer service!

    Cons

    Starting to be all about the Benjamin's!

    Advice to Management

    Stop spreading your employees so thin.


  11. Amazing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in Richmond, VA
    Current Employee - Airport Operations Crew Member in Richmond, VA

    I have been working at JetBlue part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great benefits great people

    Cons

    None that I can think of yet



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