JetBlue

  www.jetblue.com
  www.jetblue.com

JetBlue Reviews

Updated November 19, 2014
Updated November 19, 2014
309 Reviews
3.6
309 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
246 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 48 reviews)

  • Flying benefits are great, and the work is interesting (in 15 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

75 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Wonderful Culture and Great place to work!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Administrative Assistant in Jamaica, NY
    Current Employee - Executive Administrative Assistant in Jamaica, NY

    I have been working at JetBlue full-time (more than 3 years)

    Pros

    Culture and the people that you work with each day. Everyday is filled with Fun & Passion!

    Cons

    There is nothing I can say bad about the company

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    I couldn't be happier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Flight Crew Member in Orlando, FL
    Current Employee - In Flight Crew Member in Orlando, FL

    I have been working at JetBlue full-time (more than 5 years)

    Pros

    Salary that is decent considering how easy the job is. Most coworkers are like family. My direct management always gets back to me. Travel privileges available on almost all domestic carriers and multiple international carriers are fantastic. I have seen this company come to the backs of its crewmembers in the worst of times and I could not be more proud.

    Cons

    Some coworkers do not share same value of work ethic and can seem entitled. I just ignore them. Some scheduling rules are ridiculous and not consistent.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Once in a lifetime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Boston, MA
    Former Employee - Flight Attendant in Boston, MA

    I worked at JetBlue full-time (more than an year)

    Pros

    Fellow employees, open door policy, pay

    Cons

    Uniform committee needed work, scheduling, management

    Advice to ManagementAdvice

    Be more understanding to emergency situations and circumstances employees may bring to your attention.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bilingual Reservations Agent in Salt Lake City, UT
    Current Employee - Bilingual Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue part-time

    Pros

    Great management, flight benefits, work from home, your schedule gets better and better the longer you are there and it's pretty flexible, if you want time off you can either use paid time off of find someone to take your hours, trading hours is also a big plus, you can pick up a lot of hours if they are available.

    Cons

    Low starting pay for Reservation Agents but it gets better the longer you're there.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Family Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Fort Lauderdale, FL
    Current Employee - Flight Attendant in Fort Lauderdale, FL

    I have been working at JetBlue full-time (more than 10 years)

    Pros

    Great pay for what we actually do. Plenty of perks to keep you coming back to work.

    Cons

    Long hours and may have to work holidays and weekends until senior enough to hold it off. Public can be rough sometimes.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Inflight Crew Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In Flight Crew Member in New York, NY
    Former Employee - In Flight Crew Member in New York, NY

    I worked at JetBlue full-time (more than 5 years)

    Pros

    Friendly coworkers, great benefits, fun job

    Cons

    crazy hours, crabby passengers, cleaning the mess after flight

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    awesome!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ground Operations in Las Vegas, NV
    Former Employee - Ground Operations in Las Vegas, NV

    I worked at JetBlue part-time (more than an year)

    Pros

    In my opinion, JetBlue is the best airline available. From the fees to the personnel behind the ticket counter to the baggage handlers. Competitive pay and the free flights to wherever JetBlue flies is definitely a plus.

    Cons

    Since JetBlue is such a close knit family, there is some favoritism in some of the day to day dealings. Certain groups ban together... and if you are on the outside of the bond, things may not go as fair for you as it would for others.

    Advice to ManagementAdvice

    Not to Management but to Corporate: take a closer look at who you have at certain stations and make sure that the dealings with the employees are fair and just. I am not disgruntled but a person that put his heart and soul into working 17 hr days as a part-time employee.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    SAP dev engineer/analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SAP Developer in Orlando, FL
    Former Employee - SAP Developer in Orlando, FL

    I worked at JetBlue full-time (more than an year)

    Pros

    Good company to work. Enjoy benefits

    Cons

    Nothing negative to comment about this company

    Advice to ManagementAdvice

    none

    Recommends
    Approves of CEO
  10. 3 people found this helpful  

    Like A Paid Vacation - I'd Do This Job For Free

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at JetBlue full-time (more than an year)

    Pros

    Unlimited free travel
    Great positive company culture
    Supportive supervisor
    Opportunity to visit cities all over the country while working and stay at nice hotels
    Ability to have all the days off you want when you could afford it
    Interesting coworkers from all backgrounds

    Cons

    A lot of lazy whining coworkers who need to get a real job to appreciate what they have here
    Unattractive cheap tired looking uniforms that don't show us at our best
    Too much focus on seniority and not enough on merit

    Advice to ManagementAdvice

    Coming from an industry where senior executives didn't even say hello to workers they'd seen around for ten years, it's so refreshing when Dave will just come right up to me, shake my hand and look me in the eye and chat...without looking over my shoulder for someone more important and useful to talk to.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    SAFETY VALUE CARING PASSION AND INTEGRITY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ground Operations in Boston, MA
    Current Employee - Ground Operations in Boston, MA

    I have been working at JetBlue part-time (less than an year)

    Pros

    Free travel, flexible schedule team work crew lounge for down time great all around benefit program

    Cons

    as any place sometimes the people, this job requires TEAM work.

    Advice to ManagementAdvice

    Maintain and even purchase more equipment

    Recommends
    Positive Outlook
    Approves of CEO

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