JetBlue

www.jetblue.com

JetBlue Reviews

Updated January 15, 2015
Updated January 15, 2015
317 Reviews
3.6
317 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
249 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 48 reviews)

  • Flying benefits are great, and the work is interesting (in 15 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

202 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Perfect job for my family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Crew Member in Salt Lake City, UT
    Current Employee - Reservations Crew Member in Salt Lake City, UT

    I have been working at JetBlue part-time (more than an year)

    Pros

    Flight benefits, very flexible, able to be home with my family and get my work done.

    Cons

    Sometimes gets very busy, mandatory overtime during storms, can be treated like a kid with the punishment system, even though it is flexible.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great company that listens to its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Long Island City, NY
    Current Employee - Analyst in Long Island City, NY

    I have been working at JetBlue full-time (more than an year)

    Pros

    JetBlue is a great company to work for because the culture of the company is to listen to and support its emoloyees and offer the best experience for its customers. The company HQ is top of the line and lots of friendly people.

    Cons

    It's hard to complain about a company that has "fun" as one of their values but of course no company is without its short comings. Getting your foot in the door of the company might be hard but once you're there it's even harder to move up unless you network and schmooze with the right people. The company does emphasize that it wants employees that fit the culture but too often I have seen the most qualified be passed over for the more extroverted socialite who might not be as sharp but knows how to light up a room.

    Advice to ManagementAdvice

    Keep doing what you're doing but make sure to reward the hardest workers, not just the popular ones.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    A fantastic company to work for that makes you feel like family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Maintenance Technician in Boston, MA
    Current Employee - Maintenance Technician in Boston, MA

    I have been working at JetBlue full-time (less than an year)

    Pros

    Very friendly and helpful crew members, decent pay, good benefits

    Cons

    Midnight shift, focusing on making sure new hires aren't rushed into the company with paperwork and training.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great experience, but pay could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Long Island City, NY
    Current Employee - Analyst in Long Island City, NY

    I have been working at JetBlue full-time (more than an year)

    Pros

    Young company with a great work environment. Great travel benefits (free flights on jetBlue plus several agreements with other airlines).

    Cons

    The compensation side leaves a lot to be desired. No bonuses, very little profit sharing, and very little opportunity for significant raises. Few promotion opportunities.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Fun job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Jamaica, NY
    Current Employee - Flight Attendant in Jamaica, NY

    I have been working at JetBlue full-time (more than an year)

    Pros

    Fun job, some people there are great.

    Cons

    No union so be careful

    Recommends
    Disapproves of CEO
  7.  

    Amazing company to work for! Great culture!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing and Systems Operations
    Current Employee - Marketing and Systems Operations

    I have been working at JetBlue part-time (more than an year)

    Pros

    JetBlue has an amazing culture and truly lives by its 5 core values of Safety Caring Integrity Passion and Fun! I always felt like the company valued my work. Very rarely did I have a bad day at work. Lots of upward career opportunities once you get in!

    Cons

    Because JetBlue is a smaller primarily domestic carrier, if you're interested in International work, it may not be the place for you.

    Advice to ManagementAdvice

    Continue to focus on your core values, Whenever anyone asks me what I think about working for JetBlue, I always emphasize how much importance was placed on the values and what a difference that made. My current airline has a similar value system, but it is not emphasized or believed in the way it was at JetBlue and that makes a huge difference. Most people could not even name our 4 corner stones.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Very Organised

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Fort Lauderdale, FL
    Current Employee - Flight Attendant in Fort Lauderdale, FL

    I have been working at JetBlue full-time (less than an year)

    Pros

    They pay for your first set of luggage and uniform

    Cons

    Wait time after interview to hear back

    Advice to ManagementAdvice

    Provide answer to candidate sooner than one week perhaps on the spot

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company but still working out the kinks internally

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at JetBlue full-time (more than an year)

    Pros

    Great brand name, flight benefits, culture is great, NY office is awesome

    Cons

    Depending on the dept the work life balance may not be so great, technology for the support centers has not caught up to the rest of the company

    Advice to ManagementAdvice

    The support centers need some additional attention and some changes have to be made to be more efficient. You cannot continue to grow yet still do things the same way you used to.

    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    This company has changed dramatically........I have been with JetBlue for over 11 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Flight Crew Member
    Current Employee - In Flight Crew Member

    I have been working at JetBlue full-time (more than 10 years)

    Pros

    Their Care Team is amazing, wonderful people who are very supportive when you need it. You don't see that very often at big companies.

    Cons

    The REALLY don't care about their Inflight Department, period. Everything is a struggle and if you are on reserve, it can be really tough.

    Advice to ManagementAdvice

    Be the way you used to be.....treat your employees with dignity and respect and in turn you will get better performance from them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Bait and switch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time (more than 10 years)

    Pros

    Travel benefits like any other airline

    Cons

    They sell you their values but don't embody them.

    Advice to ManagementAdvice

    N/A

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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