JetBlue

  www.jetblue.com
  www.jetblue.com

JetBlue Reviews

Updated November 13, 2014
Updated November 13, 2014
304 Reviews
3.6
304 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
JetBlue President & CEO Dave Barger
Dave Barger
243 Ratings

Review Highlights

Pros
  • The flight benefits are another fantastic perk as well as the flexibility of work arrangements (in 48 reviews)

  • Flying benefits are great, and the work is interesting (in 15 reviews)


Cons
  • Depending on the department or location work-life balance can be challenging, career development/growth can also move a bit slowly (in 5 reviews)

  • Upper Management continues to lie and make false promises (in 8 reviews)

More Highlights

62 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    It was a great job, until it wasn't anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant
    Former Employee - Flight Attendant

    I worked at JetBlue full-time (more than 3 years)

    Pros

    Good Pay, good benefits. Good people.

    Cons

    Work can be limited due size of Flight Attendant bases. limits your ability to make money, and fully enjoy the flight attendant life style. Schedule based on seniority and hire date, not on work performance.

    Being a flight attendant is a thankless job. Your customers rarely appreciate you, and that can wear on you.

    Approves of CEO
  2. 4 people found this helpful  

    Pilot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot in New York, NY
    Current Employee - Pilot in New York, NY

    I have been working at JetBlue full-time (more than 10 years)

    Pros

    We have some of the best people to work on a day to day basis.

    Cons

    Lack of any leadership from the top. Alot of talk with no follow thru. Seems they are just wanting to set the company up for sale. While the top gets $$$$ they rob the workers of benefits and pay. Top brass had 46% increases in pay and benefits 2010 to 2011 yet they increase the costs on the average employee benefits by a wide margin.

    Advice to ManagementAdvice

    Resign if you cannot figure out how to truly lead a fine group of people. Read a few good books on leadership to get a hint. So far you have lost 25 a share in market cap and you think your doing good. Really!!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Descent salary, most flexible schedule, unprofessional employees, physical work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Ground Operations in New York, NY
    Current Employee - Ground Operations in New York, NY

    I have been working at JetBlue

    Pros

    Benefits and flying perks are good. The schedule is very flexible - shift trades are a breeze online. Lots of potential overtime. Good for college kids etc. Day-to-day job.

    Cons

    No opportunity for advancement to management side of the house.

    Approves of CEO
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  5. 1 person found this helpful  

    It's a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    The friends you make and people you work with.

    Cons

    No support from supervisors when it comes to situations in air.

    Advice to ManagementAdvice

    I think the inflight suppervisors need to fly at least a 2 day trips every month. Some have been off the line for years and have no clue anymore. The chief pilots fly monthly why can't our sups do the same.

    Disapproves of CEO
  6. 2 people found this helpful  

    Great flight benefits, some good people, mediocre directors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Forest Hills, NY
    Current Employee - Anonymous Employee in Forest Hills, NY

    I have been working at JetBlue

    Pros

    Flight Benefits allow to fly employee, parents, children and spouse or significant-other for free.
    Fun, young company with lots of extra curricular activities to help the community.
    Healh insurance did not go up in several years.
    Stock options with discount.

    Cons

    Salaries for middle management are below average, some directors and VPs have huge bonuses.
    Politics preserve unhappy frustrated people in lead and key positions. Some jobs are a farce.
    Mediocre untalented people is not detected. Spot bonuses are rare.
    The performance measurement is absurdly useless. No clear career path or talent detection.

    Advice to ManagementAdvice

    Detect, preserve and utilize talent. Reward hard honest work. Do not rely on consultants for everything. Fire negative leaders or the good people reporting to them with leave. Train management, enhance their horizons. They are myopic.

    Doesn't Recommend
    Approves of CEO
  7. 1 person found this helpful  

    Good benefits but strict policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue

    Pros

    Awesome benefits. You pay nothing for Jetblue flights and after 6 month you get access to all the other companies.

    Cons

    Very strict time management since you work from home.

    Advice to ManagementAdvice

    Be more understading

    Recommends
    Approves of CEO
  8.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Crew/OPS in Boston, MA
    Current Employee - Crew/OPS in Boston, MA

    I have been working at JetBlue

    Pros

    Flight benifits,
    Really awesome co-workers
    Excelent working conditions

    Cons

    Upper mangement in disarray
    not enough pay

    Advice to ManagementAdvice

    None

    Approves of CEO
  9.  

    A fun company with limited opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    Flight Benefits, Work/Life Balance, interesting industry, innovative at times

    Cons

    a very competitive industry known for poor management, mergers, and unions
    a lot of politics
    some people get put in jobs that they don't know have experience in
    professionalism is questionable with some people

    Advice to ManagementAdvice

    Keep striving to be innovative and implement a training program to develop talent to move into other areas of company.

    Recommends
    Approves of CEO
  10.  

    Immature company: pros and cons, but know what you're getting into

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Forest Hills, NY
    Former Employee - Anonymous Employee in Forest Hills, NY

    I worked at JetBlue

    Pros

    Very flat hierarchy and management is extremely receptive to ideas - even entry-level employees can make a difference in company policies and processes.

    Cons

    In the quest for company-wide equality, management positions are given the same benefits packages as frontline employees. Great deal if you're a frontline employee, but it's a huge loss if you're a management employee because your benefits aren't nearly as good as you'd get elsewhere.

    No opinion of CEO
  11. 1 person found this helpful  

    Ok, immediate Team members and managers are very talented individuals. IT Directors and EVP-level poor fit for JetBlue

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue

    Pros

    - Very talented individuals in IT to work with.
    - Good Benefits
    - Good work culture

    Cons

    - IT Directors have no focus
    - Many poor decisions made by IT Directors
    - Forced sense of appreciation

    Advice to ManagementAdvice

    IT EVPs should stop treating IT crewmembers as expendable and replaceable by lower skilled workers and should promote within.

    Recommends
    Approves of CEO

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