Jiffy Lube Reviews

Updated September 22, 2014
Updated September 22, 2014
120 Reviews
2.2
120 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Jiffy Lube President Rick Altizer
Rick Altizer
42 Ratings

Review Highlights

Pros
  • Free oil changes every 3 months after probationary period, and 50% off services at any other time (in 6 reviews)

  • Learned a lot from my co workers (in 4 reviews)


Cons
  • LOW pay one time raise after 90 days and completion of computer based training (in 13 reviews)

  • Upper management has no idea what goes on from store to store, only what the numbers are (in 11 reviews)

More Highlights

56 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    What do you want to get out of it?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor  in  Duluth, MN
    Current Employee - Customer Service Advisor in Duluth, MN

    I have been working at Jiffy Lube full-time for more than a year

    Pros

    DIscounts on services for your own vehicle
    Education on how to work on all sorts of different vehicles

    Cons

    Hours can be all over the place.
    Corporate changes things that make no sense all the time.

    Advice to ManagementAdvice

    Give pay raises to people who deserve them. Don't expect people to stay at this job forever with no $$$ compensation. There are much easier options for jobs out there for equal or better pay.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    too many chiefs no indians

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Floral Park, NY
    Current Employee - Store Manager in Floral Park, NY

    I have been working at Jiffy Lube full-time for less than a year

    Pros

    flexable hours, easy commute to work from my home,they have a very good cbt(computer based training) module
    low stress

    Cons

    working with minimum automotive knowledge general and district manager,for a management pay their salary is low
    they have pay for experience schedule but it starts and stops with low pay

    Advice to ManagementAdvice

    hire people with automotive background to reduce your liability, listen your employees input, some of us have alot more experience than so called above managements

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager  in  Saint Louis, MO
    Current Employee - Service Manager in Saint Louis, MO

    I have been working at Jiffy Lube full-time for more than a year

    Pros

    Autonomy in how the day-to-day sales went...
    People I worked made it bearable
    No need to know anything about cars beforehand...all on the job training.

    Cons

    Company incentive programs were a joke...contests were regularly not paid out.
    Company does not offer the raises it will suggest during orientation...must promote or for the most part you're stuck at your current wage.

    Advice to ManagementAdvice

    Performance based reviews...and follow up on disciplinary guidelines.
    BS slaps on the wrist for not opening store multiple times is ridiculous.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Assistant Manger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jiffy Lube full-time for less than a year

    Pros

    Simple job working 7-7 close early

    Cons

    Mad management all a with way around

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    It's good to get your foot in the door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician  in  Pembroke Pines, FL
    Current Employee - Technician in Pembroke Pines, FL

    I have been working at Jiffy Lube part-time for less than a year

    Pros

    Work on a variety of cars so you get familiar with different makes and models, exposure to new tools, machines, and diagnosis tools.

    Cons

    Could have a lot of downtime, schedules aren't consistent, on slow days everyone is desperate for work so you may have 5 employees trying to work on one car when it's a single person job.

    Advice to ManagementAdvice

    None that I can think of

    Positive Outlook
  7.  

    Terrible working environment

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Upper Bay Tech  in  Hillsboro, OR
    Current Employee - Upper Bay Tech in Hillsboro, OR

    I have been working at Jiffy Lube full-time for less than a year

    Pros

    Descent hours, easy employment,

    Cons

    No leadership in the management what so ever. Also most employees and the management are doping up on drugs before or during work. The people that work at jiffy lube do not know how to work well with customers nor with each other. I understand how it's a stressful work environment but that gives no excuse as for why employees are harrasing each other and how they treat you as if your worth nothing. Our customers see it very often and do not comeback.

    Advice to ManagementAdvice

    Drug tests should be done often to keep dealers like my manager and the rest of the employees not employed.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lube Tech  in  Cincinnati, OH
    Current Employee - Lube Tech in Cincinnati, OH

    I have been working at Jiffy Lube part-time for more than a year

    Pros

    It's a job that will pay you bi-weekly. The computer based training is excellent. There is plenty to do to stay busy.

    Cons

    Horrible management at pretty much every level. The motto is, "the beatings will continue until sales and morale improve". Very little room for growth. Absolutely abysmal pay for an often overpriced service. HIGH, HIGH, HIGH pressure to drive sales with very little with regard to the ethics associated. Often asked to clock out when slow to maintain labor percentages, but still expected to remain on site for when business does pick up (this can go on for HOURS).

    Advice to ManagementAdvice

    The average employee is rightly convinced that no one in management cares about them other than to have a body there when a car is there. The sales training is ridiculous and there is NO hands on aspect to training at all

    Doesn't Recommend
    Negative Outlook
  9.  

    Customer Service Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor  in  Fairfax, VA
    Current Employee - Customer Service Advisor in Fairfax, VA

    I have been working at Jiffy Lube full-time for more than 3 years

    Pros

    Good work hours, 40 hours a week. Low pay but with commission. Regional managers care but not branch managers.

    Cons

    Not good branch Management. Favors some employees. Tolerate laziness. Would be great if leadership is good

    Advice to ManagementAdvice

    Make staff happy and they will be more productive

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Treating the bare minimum

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jiffy Lube

    Pros

    Store manager is a pretty good guy

    Cons

    Corporate ignores advice from store level or customers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Empty Wallet. Migraine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA  in  Saint Louis, MO
    Current Employee - CSA in Saint Louis, MO

    I have been working at Jiffy Lube full-time for more than a year

    Pros

    You get a free oil change every three months and discounts on parts through AutoZone or Oriellys.

    Cons

    The pay is HORRIBLE. They treat their techs like peasants. They want to become a full service shop now of days but not really increase your pay. They'll hire people who are way above expierence, and then they hire people that can't read a dipstick after training still and screw up peoples cars.

    Advice to ManagementAdvice

    Dear management, take advice from tech's and csa's. All you care about is numbers, but i'm sure if you listened to some of us the CSS score would go up and along with sales. I mean we are the bottom of the todom pole. So we do have ideas that would help improve numbers so our salaries would improve. Also, get out of walmart. Walmart is only making profit on you and causing issues. From listing to guest, they liked it better before Jiffy Lube came in anyways. They aren't fans of your pricing.

    I'm sure if you did what valovline does. " if your oil change isn't done in 15 mins its free".
    Maybe that would make your bay times better because people would actually hussle instead of just thinking " its just a oil change place for low pay"

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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