Jiffy Lube Reviews

Updated October 19, 2014
Updated October 19, 2014
127 Reviews
2.2
127 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Jiffy Lube President Rick Altizer
Rick Altizer
43 Ratings

Review Highlights

Pros
  • Free oil changes every 3 months after probationary period, and 50% off services at any other time (in 8 reviews)

  • Free oil changes if you can ever get a district manager to ok it (in 7 reviews)


Cons
  • High turnover rate at the technician level due to low pay level (in 15 reviews)

  • Upper management trying to make you sell with deceptive practices (in 12 reviews)

More Highlights

15 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jiffy Lube

    Pros

    Hours
    Fast promotions
    Cheap oil changes

    Cons

    Don't pay a lot of money

  2.  

    Good learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Keyholder in San Jose, CA
    Former Employee - Keyholder in San Jose, CA

    I worked at Jiffy Lube full-time (more than 3 years)

    Pros

    No experience no problem they teach you all you need to know very knowledgeable employees

    Cons

    Hectic schedule management could be a little bit more aware of the needs of the employees and concerns

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    It's good to get your foot in the door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician in Pembroke Pines, FL
    Current Employee - Technician in Pembroke Pines, FL

    I have been working at Jiffy Lube part-time (less than an year)

    Pros

    Work on a variety of cars so you get familiar with different makes and models, exposure to new tools, machines, and diagnosis tools.

    Cons

    Could have a lot of downtime, schedules aren't consistent, on slow days everyone is desperate for work so you may have 5 employees trying to work on one car when it's a single person job.

    Advice to ManagementAdvice

    None that I can think of

    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Good high school job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jiffy Lube

    Pros

    working at jiffy lube taught me very valuable skills in terms of upkeep on cars. I think it is a great job for any high school kid.

    Cons

    Something dealing with customers that immediately thought they were better than you was frustrating. Also, the schedule is pretty inflexible.

  6.  

    Great High School/College Job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jiffy Lube

    Pros

    Valuable learning opportunities in sales and customer relations.
    You learn how to take care of a vehicle, a valuable skill to learn
    No previous experience necessary to fill the position

    Cons

    Not much flexibility with schedule

    Advice to ManagementAdvice

    Have a little more fun

  7.  

    Company that provides professional service and strives for customer satisfaction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jiffy Lube full-time (less than an year)

    Pros

    Customer satisfaction is company's primary.

    Cons

    Needs to invest in upkeep of older shops.

    Advice to ManagementAdvice

    Winters are cold without any heat for the employees and summers are long and hot without a company provided refrigerator to at least keep your water cold. If there was a way to show upper management to care more for the employee's needs, this would be sincerely appreciated by all.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Fast paced customer service focused.
    Great employer, cared about workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Flagstaff, AZ
    Former Employee - Store Manager in Flagstaff, AZ

    I worked at Jiffy Lube full-time (less than an year)

    Pros

    Franchise took care on managers with good bonuses and pay.

    Cons

    Very fast paced, hard to find good employees.

    Advice to ManagementAdvice

    Make sure you give new managers full training and support!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Lube Tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lube Tech in Columbia, MO
    Current Employee - Lube Tech in Columbia, MO

    I have been working at Jiffy Lube part-time (more than 3 years)

    Pros

    they are willing to train you and have a flexiable schedule

    Cons

    the promotion rate is slow

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Cool Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Columbia, SC
    Current Employee - Manager in Columbia, SC

    I have been working at Jiffy Lube full-time (less than an year)

    Pros

    Experience, Great Co Workers, Management & Pay

    Cons

    I Wish The M.I.T. Program Was Longer

    Advice to ManagementAdvice

    Extend MIT Program

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Upper Bay Technician/Courtesy Tech in Vacaville, CA
    Former Employee - Upper Bay Technician/Courtesy Tech in Vacaville, CA

    I worked at Jiffy Lube full-time (less than an year)

    Pros

    Easy work. Wipe windows, vacuum carpets, add or remove fluids. Sometimes you get swamped with cars, but that just makes the day go by faster. Co-workers are usually pretty cool, and the couple of days training (I was at the Sacramento training center) was really easy.

    Cons

    Lack of hours were a problem at my store (Vacaville). The manager was the real reason I left the company, though. He was running the store into the ground, until he was ultimately fired. If I had experienced a better manager, I probably would've stayed with them.

    Advice to ManagementAdvice

    The current manager at the Vacaville branch is an awesome guy, he really knows how to do his job. The old manager, however, should have helped with the store. Don't screw up the business, then try to put all the pressure on your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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