Johnson Controls Reviews

Updated August 3, 2014
Updated August 3, 2014
642 Reviews

3.3
642 Reviews
Rating Trends

Recommend to a friend
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Alex A. Molinaroli
113 Ratings

Review Highlights

Pros
  • Great company, good benefits, high level experience with high level management (in 32 reviews)

  • Good work-life balance (not true for all projects, depends on position also) (in 15 reviews)


Cons
  • Work-life balance is good if you are not traveling much (in 22 reviews)

  • Numerous levels of upper management with people or structure changing every 1 to 2 years (in 16 reviews)

More Highlights

104 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    GWS Losing Customer Focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - GWS Customer Account
    Former Employee - GWS Customer Account

    I worked at Johnson Controls full-time for more than 8 years

    Pros

    Excellent, dedicated people working at the customer accounts. Decent pay and benefits for the industry. Front line people care.

    Cons

    GWS is a service business being run like a manufacturing business. The latest reorganization shows the arrogance of this company. The philosophy seems to be the customer is only right if they agree with what Johnson Controls wants to do. The only good thing is, if history is a guide, they will reorganize again in a year or two. The HR people have become so disconnected that most don't even know the correct answers to basic benefits questions.

    Advice to ManagementAdvice

    Listen to your people who work with the customers every day.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    They just got rid of Lotus Notes and migrated to Outlook in 2014.....

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Johnson Controls full-time

    Pros

    Good pay for some, standard benefits, good employees.

    Cons

    Who use Lotus Notes anymore, old and outdated estimation system (Presto). The Customer Relationship Management (CRM) tool (PFM) is not user friendly and inaccurate. SalesForce is much better.

    The North American Customer Growth Strategy (NACGS) is failing miserably. I'll give it until the end of FY 2014 before they revert back to their Silos.

    Almost 1/2 of the sales force are not making their numbers and are on some sort of Performance Improvement Plan (PIP), which leads to my next concern which is lack of good leadership and a very high turnover rate.

    Advice to ManagementAdvice

    In the brief time I worked for Johnson Controls, I witness the exodus of several project managers, 4-middle level managers, approximately 6-7 technicians and 6 sales reps either leave, quit are let go. Upper Management has to accept some responsibility for the high turnover rate.

    Management "man-up" and "coach-up" your sales force with more creative ideas than (PIPs) and micro-management technics they deserves better!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Was not good for me - battery division

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Johnson Controls full-time for more than 3 years

    Pros

    Great benefits, large company, pay was good.

    Cons

    Environment is toxic, with a lot of finger pointing. Lots of engineering types and processes. Absolutely no marketing, all marketing is expected to be done by the retailers. Its an engineering company so there are TONS of processes, but surprisingly its incredibly inefficient. Battery labels are still applied by hand , etc. The Milwaukee office seems extremely unhappy. The cubicles don't even have walls, so you are staring at someone while you do your work. You have to have allies in this company or they will turn on you in a heartbeat.

    Advice to ManagementAdvice

    Try hiring a few creative types and not all engineers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Frustration aplenty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Engineering Technician  in  Clanton, AL
    Current Employee - Lead Engineering Technician in Clanton, AL

    I have been working at Johnson Controls full-time for more than 3 years

    Pros

    Very much competitive in the pay scale field. Large company with growth orientation.

    Cons

    Our company was purchased by Johnson Controls. Someof the people with authority are refusing to become a Johnson Controls facility, this makes it frustrating if you want to be a team player.

    Advice to ManagementAdvice

    My advice would beto get rid of some of the old staff and r3place with personnel that are willing to become a Johnson Controls facility and conduct business in a professional and ethical way.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Old Boys Club

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI

    I worked at Johnson Controls full-time

    Pros

    Decent pay, good benefits. Company values and leadership expectations are clearly communicated to employees. Good career paths for established disciplines.

    Cons

    Very difficult to advance if you are a woman. Extremely traditional culture where men advance regardless of merit or skill, and women are expected to admire them. Women must navigate a cultural minefield where they must be smart and and productive, but not threatening or aggressive.

    Rigid managerial hierarchy. Non-performers are kept in leadership positions if they have good political connections.

    Advice to ManagementAdvice

    Forget all the diversity groups, be more inclusive to women and minorities in everyday work. Join the modern era.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Little bit Chaotic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor  in  Louisville, KY
    Current Employee - Supervisor in Louisville, KY

    I have been working at Johnson Controls full-time for more than 10 years

    Pros

    Great group of people on the production floor

    Cons

    Constant changes in upper management. Management does not know what goes on in the factory, they only know end results. Very little support. Work EVERY weekend.

    Advice to ManagementAdvice

    Pay more attention to what goes on daily and learn what the employees actually do. Everyone works so hard and does a great job daily but it is not recognized at all by upper management

    Doesn't Recommend
    Negative Outlook
  8. 2 people found this helpful  

    Chaos Abounds at the Milwaukee Business Center!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI

    I have been working at Johnson Controls full-time for more than 3 years

    Pros

    Lots of great people who will never get ahead because of office politics.

    Cons

    I am sure other divisions and departments are great but the cut-throat atmosphere at the MBC is exhausting and discouraging. It is a black hole of negativity. Managers are out of touch and phoney. If you are not part of the 'in-crowd' you will go nowhere. Worse than high-school!

    Advice to ManagementAdvice

    Pay attention....you are part of the problem.............

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Management is not focused, decisions are based on bottom line not growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Fremont, CA
    Former Employee - Account Executive in Fremont, CA

    I worked at Johnson Controls full-time for more than 3 years

    Pros

    Johnson Controls pays well, benefits are very good, educational opportunity and career growth

    Cons

    Employee engagement is weak, managers lack the ability to perform a deep dive into the branch problems, decisions are made from the gut and usually weak or have negative impact. Too much middle management and no support. If you lack a personal life this is a great place to work!

    Advice to ManagementAdvice

    Limit the degree of separation from the top to the bottom to 4 levels, invest in working tools like sales force and stop new initiatives every 6 months. Google your competition and realize it is not just the big three any more. Modernize or go the way of the dinosaur

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Every day there are less reasons to stay...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Johnson Controls for more than 3 years

    Pros

    The products that we sell are excellent and the talent on the mechanical side is also very strong. Additionally, if you work hard you can find good mentors within the organization to help you succeed. I also think benefits are good but nothing crazy, pretty standard for a very large company.

    The industry is great as well, in BE we truly work on cutting edge hvac solutions.

    If you hit your numbers management typically stays off your back. Mostly because other than asking you about your pipeline they really wouldn't know how to help!

    Cons

    The compensation (ie commission) used to be solid, especially for contracts - was making 140-180k as a sales guy. However, the company made a change and dropped our comp about 30%. All the while, senior execs on conference calls were making it seems like we are going to do great with the new comp plan. Either they are extremely patronizing or they actually had not thought through the consequences of their actions. I fear it is the latter, it seems corporate decisions and edicts are not thought out, halfway implemented and then everyone sings the company line like we actually did something. I have never seen so many people drink the cool aid out of fear (see next paragraph) As an example of the initiatives that are not thought out, they decided that they wanted to sell more of an offering so they gave every part of the business a goal to sell it. What happened? Did they sell more of the offering? Heck no, all they did was pit everyone in the branch against each other in competition to sell the same offering as opposed to before when we were collaborating for our clients.

    The next real issue is the way this company is managed. First of all incompetency runs rampant. I don't know when they started hiring incompetent middle managers who used to sell copy machines or life insurance the day before but I see it everywhere. And then the incompetents are hiring more of their incompetent brethren and so on... A good sales/branch manager is very hard to find at JCI (although there are some excellent ones). These managers then spend 85% of their time trying to make sense of the excel spreadsheets computed by our archaic CRMS (yes that's plural because we have many and they are not intuitive and disjointed). So basically I am constantly getting questioned on these spreadsheets that I really don't know how to change and almost never getting any feedback as to grow in my profession. Finally these managers will almost never stick up for us, specifically on compensation and operational issues, because they are all deathly afraid of becoming the next head on the "layoff" chopping block. This last issue is probably the worst because it creates resentment among all groups because no one is willing to speak up that something might be wrong. It's interesting to see if someone does bring something up they will be attacked for any number of other issues just to get them to shut up. I.e. Manager asks superior: sales guys complaining their comp statement is wrong, superior will say: why don't you focus on selling XYZ offering instead, I noticed you are only 80% of plan, I want you to come up with an action plan by tomorrow... I know crazy!

    Advice to ManagementAdvice

    Stop managing from the top down. This is the most top down managed company I have ever seen. Elicit real feedback and listen to the results.

    Think of Murphy's law before implementing a change. Look back and think did we try this initiative in the past? Did it work? Why not? Has anything really changed? WILL THIS INITIATIVE CREATE ADDITIONAL SILOS?? And then if you do decide to implement the measure actually do some follow up to make sure it happened and give us the right support to make it happen. Otherwise don't waste our time on conference calls and kick offs, we could be out selling.

    Invest in a new CRM. I mean how much could it possibly be?? C'mon we are the industry leaders, let's stop running our business like amateurs.

    Stop hiring people outside the industry, we are losing credibility in the marketplace with yahoos that don't know the business. If you don't have an engineering degree or real industry experience you should not be considered for a BE position.

    Pay your performers. We enjoy what we do, we are rock stars, but if the pay keeps dipping we will be working with your competitor.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Corporate lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service O  in  San Diego, CA
    Current Employee - Service O in San Diego, CA

    I have been working at Johnson Controls full-time for more than 5 years

    Pros

    There are no Pros for the Service Branch San Diego since the development and execution of Nxgen

    Cons

    Corporation does not support the employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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