Just Energy Reviews

Updated August 11, 2015
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3.0
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James Lewis and Deborah Merril
4 Ratings

Pros
  • Friendly people, lots of exercise (in 3 reviews)

  • Good Very great people that work in the office and the field (in 3 reviews)

Cons
  • Door-to-door sales in dangerous areas (in 9 reviews)

  • Long hours, somewhat dishonest approach to customers from colleagues (in 8 reviews)

More Pros and Cons

36 Employee Reviews

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  1. Overall Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Independent Contractor/Sales in Northfield, OH
    Former Employee - Independent Contractor/Sales in Northfield, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Just Energy full-time (More than a year)

    Pros

    Being a independent contractor working at your own pace set your own hours.

    Cons

    Door to door dealing with different with attitudes and outcomes from knocking on the door and commission based pay.


  2. Helpful (2)

    Good Company with Bad Products

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Just Energy full-time (More than 5 years)

    Pros

    Overall the company leadership cares for employees with good salaries and decent benefits. There are a lot of opportunities as the Company is growing and looking into new product lines.

    Cons

    The structure of the sales force is extremely expensive which leads to high priced products that are not competitive. The Company uses questionable sales tactics to push these high priced products on customers who do not fully understand what they are signing.

    Advice to Management

    Reevaluate the sales model to provide competitive products that can benefit a customer. There are very few gas or electric products that provide a value to customers. The variable rate products cause rate shock once the customer is past the discount months.


  3. i miss it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bilingual Customer Service Representative in Houston, TX
    Current Employee - Bilingual Customer Service Representative in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Just Energy full-time (More than a year)

    Pros

    nice ppl, good pay. easy job

    Cons

    can be stressful if you let the customers get to you; hours arent the greatest


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Its fun laid back but commission sucks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Worcester, MA
    Current Employee - Outside Sales Representative in Worcester, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Just Energy full-time

    Pros

    Relaxed people Bonus Trips Start late in the day

    Cons

    JJ week (mandatory 7 days ) All commission from $10-$150 but average is $40 per enrollment Have to wait 3 weeks when you start to get paid

    Advice to Management

    Pay hourly with added commission


  6. Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Just Energy full-time (More than a year)

    Pros

    Very Laid back environment, young and fun

    Cons

    management is only concerned with sales, as long as quotas are met on volume of signups then the sales team gets rewarded even if they are selling products way under value and therefore unprofitably.

    Advice to Management

    fully study full value chain of your company sales are great but costs, inefficiencies,and serious lack of technology hinder any kind of growth


  7. Alright

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Independent in Dallas, TX
    Current Contractor - Independent in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Just Energy as a contractor (More than a year)

    Pros

    The fact that you did get to travel and see different parts of the state.

    Cons

    comission base no hourly or salary pay.

    Advice to Management

    At least offer a base salary for your employees


  8. Interesting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Worcester, MA
    Former Employee - Sales Representative in Worcester, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Just Energy full-time (Less than a year)

    Pros

    Friendly people, lots of exercise. Management pays for lunch for new guys, which is kind of them.

    Cons

    Door-to-door sales in dangerous areas. 100% Commission-based pay.

    Advice to Management

    Need base pay. Too many factors before earning a commissioned sale for some people to live off of.


  9. Helpful (1)

    Laid Back Atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    I love the working environment. It's pretty laid-back and family-like with your immediate work group. The people are the best thing about the company. They make coming to work fun because there isn't a lot of ego with management & co-workers. Micromanaging isn't a big thing here. You are pretty much left alone to do your job. The company is growing & acquiring new business which is good for future job outlook.

    Cons

    The company is a little disjointed because of the growth. The Houston office has no true company culture, no employee morale, and basically no real employee perks. HQ in Canada is usually swamped with work and for some reason almost every process routes up to Canada therefore creating deadline & backlog issues. Accounts Payable / Finance is soooo behind on every invoice & check needed - - Be prepared to wait. Career Advancement isn't really applicable here. It's not really a place for growth in the sense of job titles or raises, but you do get a TON of experience. You're not relegated to a specific job role and there are ample opportunities to enhance your skill set for future positions (i.e., the Operations Department is perfect for this). I see this company as a great way to get experience, learn about the Energy Business and then move on to create a career with a more established company. The company is pretty new and therefore a lot of my cons may center on the "newness" per se. Restructuring is desperately needed. Under the right visionary leader this company can become a really great place to work, but for now management only cares about the numbers.

    Advice to Management

    Invest in your employees. Happy employees work harder.


  10. An experience filled with equal highs and lows.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst
    Former Employee - Operations Analyst
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Just Energy full-time (More than 3 years)

    Pros

    Tremendous growth and learning opportunity. Good exposure to the retail side of deregulated energy. Possible to change career path and departments.

    Cons

    Noncompetitive salaries. Distribution of work unfair; much heavier load for competent workers. Quality of employees is inconsistent. Training is almost nonexistent.

    Advice to Management

    Invest in hiring strong employees and building a strong foundation.


  11. Helpful (1)

    C

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Bingham Farms, MI
    Former Employee - Customer Service Representative in Bingham Farms, MI
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Just Energy full-time (Less than a year)

    Pros

    Great Atmosphere employee's are helpful.

    Cons

    They show favoritism and do not give everyone the same opportunity

    Advice to Management

    Should give everyone the same opportunity, do not lie to your employee's Nadene Cowley



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