K12 Reviews

Updated August 23, 2015
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Nate Davis
21 Ratings

Pros
  • The flexibility of the job that allows me to work from home part of the time is the best feature (in 32 reviews)

  • The work / life balance was good (in 13 reviews)

Cons
  • Work life balance does not exist (in 10 reviews)

  • Upper management does not care about the families lower employees are assigned to help (in 14 reviews)

More Pros and Cons

69 Employee Reviews

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  1. Unorganized, Inconsiderate and Ethically Questionable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Academic Support Liaison in Denver, CO
    Former Employee - Family Academic Support Liaison in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Opportunities to work from home

    Cons

    Extremely unorganized, inconsiderate and ethically questionable business practices. After completing my first week of work I was notified that HR had made a mistake in my offer and they wanted me to agree to a substantially different, lesser offer. I attempted to negotiate with them but they refused to honor my original offer. Throughout the process I felt completely disrespected. There was no concern for the fact that I had turned down opportunities with other companies to accept this position or that what they were trying to offer me was far too low for someone with an advanced degree and experience in the field. The ethical gray area of reneging on an employment agreement after an employee has already started working made me extremely uncomfortable about my future with them.

    Advice to Management

    Think of your employees as people, not numbers. Own your mistakes.


  2. Helpful (1)

    Meh........it's a job and it pays.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at K12 (More than 5 years)

    Pros

    Leaving work and I learned a lot because the company was smaller.

    Cons

    Going to work. Trying to understand the majority of people is next to impossible. Getting trained by impatient ppl . If you don't have the right complexion then you won't have the connection. The job is sooooooooooo boring everyone just sits behind the computers alllllll day. No team building events. The retention rate is so low.....I wonder why??

    Advice to Management

    Try to find the weeds in your company and get rid of them. Your hurting yourself in the long run.


  3. Helpful (1)

    Do Not Work for K12!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teacher in Nashville, TN
    Former Employee - Teacher in Nashville, TN
    Doesn't Recommend
    Negative Outlook

    Pros

    Work from home, some schedule flexibility for small groups, teaching staff was excellent. Academic Administrators and Master Teachers were wonderful to work with and offered beneficial feedback.

    Cons

    This corporation fired over half the staff based solely on test scores from the state standardized tests. No consideration was given to professional evaluations. Several teachers had classrooms with only students receiving special education services or students in interventions because they were 1 to 3 grade levels behind. Regardless of the gains their students may have made, teachers were fired because the students could not pass state exams.

    Advice to Management

    Start considering the lives of the students and teachers before you make decisions. If you took the time to actually figure out a model for effective virtual learning, students would stay and you could grow your company.


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  5. no fidelity

    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA

    I worked at K12 (More than 5 years)

    Pros

    I was able to work from home

    Cons

    no work life balance expectation is full availability with many meetings after 5


  6. Helpful (2)

    Teacher

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Herndon, VA
    Current Employee - Anonymous Employee in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at K12 (More than 8 years)

    Pros

    It is nice to have the flexibility to work from home. Depending on which school you teach at, the hours may be flexible.

    Cons

    Pay Teachers make $12 an hour except it isn't really $12 an hour. They tell you how long your job should take based on how many students and classes you have (their pay matrix.) If a student needs extra time, you aren't paid for it. And with all the secretarial and administrative tasks, any time you spend with a student is unpaid. Reading the 100+ page newsletter each week is required, but you aren't paid for it. Reading the unbelievably long and time consuming emails that bombard you every day is required but you are not paid for it. No teacher went into the profession to make money, but how can this massive company that pays office personnel $100,000 annually not believe that teachers should make the minimum wage in the states. This massive company is using foreign workers in India to do a lot of the work to avoid minimum wage. To avoid minimum wage, they are laying off teachers who live in the states with $15 minimum and searching for certified teachers who live out of state. Platform and Curriculum When I started, we had the best, now we have the cheapest and poorest quality. The move to D2L is awful. It is confusing and takes more time. The changes to the courses have lowered the quality. Why would a school or state pay for students to be told to go to YouTube or "Google it" to find what I want you to learn?

    Advice to Management

    Pay your teachers and stop outsourcing work to India. Replace the new product development team with a group that knows how to educate students without telling them to go to the Internet and find it. Remember the purpose of building an online course is to teach students. If a customer wanted to have their child learn from Google, they wouldn't have paid for your product.


  7. Helpful (9)

    New CIO a Bust - Students and Teachers should RUN

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Position in Herndon, VA
    Current Employee - IT Position in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at K12 full-time (More than a year)

    Pros

    Committed, ultra-hard working teammates. Some tech leaders trying to steady the boat but fighting an uphill battle.

    Cons

    Unclear why the new CIO was hired. Borderline sociopath with no technology skills or knowledge. Tech staff resignations continue and K12 technology and ability to support families and schools doubtful. CTO not much better. Who is doing the hiring?

    Advice to Management

    CEO and CFO tough but fair. Otherwise, upper-management full of fearful sycophants. No backbone to lead orgs sensibly. Top tech software engineers all looking to leave.


  8. Helpful (1)

    Stressful workload, low pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Teacher
    Former Employee - Online Teacher
    Doesn't Recommend

    I worked at K12 part-time (More than 3 years)

    Pros

    Was able to gain valuable experience as an online teacher. My subject area supervisor was great. Worked from home. Hours were fairly flexible.

    Cons

    Pay was $12/hr. After three years, got a whopping raise of 24 cents. At one point as a part-time teacher, I had 800 students. Keystone School was year-round, no summers off. Full-time teachers (50 wks/yr) were paid only $30,000/yr. Very high turnover of staff and management.

    Advice to Management

    Pay attention to class sizes and teaching load. Offer competitive pay to retain teachers, Online meetings should not expect talking, reading, and messaging all at the same time.


  9. Helpful (2)

    Bad news

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - School Counselor
    Former Employee - School Counselor
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at K12 full-time (Less than a year)

    Pros

    There are some very dedicated and creative educators that work here, usually mothers who want to be at home but still need to work. That was the reason I took the job in the first place, and the reason I stayed as long as I did trying to make it work.

    Cons

    HIGH turnover. When I started, there was only 1 administrator and a handful of employees who remained from the year before. Can you say chaos? Was told we were "building the plane as we fly it." Nobody really knew what was going on all year. We also had an interim principal from k12, who left before the year was through (to help in another state) when the new principal had no idea what was going on yet. It seemed like there were constantly people being fired or quitting all year. Of the people I spoke to who were fired, nobody was given any kind of prior indication that their performance wasn't up to par and all except one and said the "reasons" given were pure lies. Most jobs nowadays are "at will" and in my state teachers now only have annual contracts, but to take away somebody's income and benefits at a moment's notice (one week before the three weeks' paid vacation for summer was supposed to start, I might add) when they are working very long hours and doing the best job they can with a difficult situation is so wrong. I feel so bad for a colleague who actually left a teaching position where he had a professional contract to come here and ended up getting fired unjustly. When there is constant turnover, however, there is an easy excuse for the school being a chaotic mess. So perhaps this is strategic. Way too much work expected for any human being to do in a 40 hour work week. As mentioned in the pros, there are a lot of dedicated educators working here, so we worked way more than our scheduled hours (8-5) to try to meet the needs. This is widespread in education, but we are paid even less at k12. I was the only counselor for this school (we had more than 1500 students at one point!). The caseload is ridiculous... there is no way to even come close to meeting the needs. Every day felt like a drop in the bucket. I was hired late and random people had been placing students in courses (and most had something wrong with their placement). Yet there was no one to train me on their system until the end of the year, and I was never allowed to focus on fixing placement issues (was constantly asked to do administrative and clerical tasks/projects - we were in a perpetual state of dealing with one urgent project after another to clean up messes and fulfill district requirements). We were in many different districts, all with different policies, procedures, forms, and student information systems. At the end of the school year, I still had access to only half of those systems. Tell me how a counselor is supposed to advise students and parents with no access to student records?!? Since I was trying to figure things out on my own all year (was a remote employee and almost all communication with administration was via email), I didn't have a full picture of what was going on. I knew it was chaotic, but I thought it was just because most of us were new and learning how things worked there and would improve... I thought the goal was to put "students first" and did everything I could to help clean things up. Towards the end of my time there, as I finally started to get access to more data and systems I started to realize that things were not as I had hoped and there were some things that I wished I could warn students and parents about. In fact, even before I left, I had been a difficult position all year dealing with parents who were understandably frustrated with the mess and how it was affecting their children's education, yet having to represent the company professionally. I was constantly trying to fix messes I didn't create, things that were bigger than my ability to fix, and smooth things over with upset parents. The bottom line is: this is a FOR PROFIT company. That is why they are in business - to make money. The top 3 people make over 4 million dollars per year (while the ones who actually care about kids and work so tirelessly are getting paid tiny salaries). Let me add that this is tax-payer money. :( Employees are expendable. If you ask too many questions they will probably get rid of you. I'm so thankful not to be associated with this place anymore. Online education isn't appropriate for MOST students (there are a few that it is a great option for), but they take anybody and everybody without any advisement at enrollment. Enrollment is done by salespeople in Virginia, not by counselors who understand State requirements and have the best interest of students at heart. HS students with GPAs below 1.0 were accepted without any advisement about not being able to fulfill graduation requirements since credit recovery options were not even available. Many of these students are on their last leg with education already. Students who hadn't attended (or barely attended) in months were still enrolled (I thought it was just because we were understaffed. From what I saw in district systems, so much of our information was incorrect - schedules, grades, attendance, etc.). This is so unethical and tragic to me as a counselor, but it is probably just fine to those who are trying to pad their pockets (since they can blame the data on the student's grades prior to coming to k12/FLVA or their disabilities, etc.).

    Advice to Management

    The golden rule. Truly put students first (the way you would want your own kids to be treated) and treat employees as human beings (the way you would want to be treated). It's extremely easy to forget that we are real people with real families and lives just because we only interact through a computer screen.


  10. Helpful (4)

    shafting employees, enrollment consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Consultant in Herndon, VA
    Current Employee - Enrollment Consultant in Herndon, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at K12 (Less than a year)

    Pros

    good co-workers in herndon location

    Cons

    company is dishonest with employees, retroactively alters pay scale to prevent workers from obtaining bonus's they should have been owed, excessive micromanagement to the point that you are prevented from doing the actual job, intends to switch ops to new location with lower quality employees to save money on pay yet does not admit to this.

    Advice to Management

    hang themselves. or let those who understand the process and company do their jobs correctly. understand that moving from outside of D.C. to knoxville TN will produce lesser results due to quality of available applicants


  11. Helpful (1)

    Do your research before accepting a position.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management
    Former Employee - Management
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at K12 full-time (More than a year)

    Pros

    Depending upon location, this can be a great opportunity to work from home and make a difference.

    Cons

    Some regions have the worst management systems in place. The job is very demanding and can be 12 to 14 hours day as the norm.



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